Best off leash daycare in Florence with well trained staff who care genuinely about the dogs!read more

I've been taking my 4 year old goldendoodle to woofers for daycare, about once a week, boarding,…read moretraining and grooming since she was a puppy. She is always happy there and beautiful when she is groomed. We are so lucky to have such a beautiful day care and boarding facility in Florence. Staff always friendly and helpful!

Love coming here! It's the most diverse and largest within the 3 surrounding cities where it is…read morelocated. Array of different types of things you can buy from furniture to food. Prices are fair for most things and you can find it cheaper. Everyone was friendly I encountered. They recently changed the layout and I enjoy it.

Large Variety of items ,excellent prices,everything from soups to nuts .helpful friendly staffread more

I cannot say enough good things about this pet grooming facility! I am a travel nurse, and I travel…read morewith my Yorkie mix dog, Mocha. She can be quite a handful when it comes to getting a bath, cut, and nail trim. The staff was super pleasant and very understanding when I brought in prescription shampoo. They also tried their best with Mocha's nails but still respected her space. Mocha came home happy and pleased, and that means the world to me when we have to find a new groomer. 10/10 recommend and will be back!

I am so thankful for Florence Animal Hospital. My husband picked up a little kitten who had been…read morehit by a car and in very bad shape. He stopped by one of the vet offices but was basically brushed off by the staff who seemed uninterested. I called multiple veterinary practices in Florence but was told they were booked or asked if we planned to assume financial responsibility. We did not want to watch this little kitten suffer. Florence Animal Hospital was so kind and compassionate from the time the receptionist answered the phone until we left their office. We were able to take the kitten in immediately for assessment and it ended up needing euthanasia. Although it was not a pleasant experience, Florence Animal Hospital, made it peaceful. For that, we are truly grateful!

Not sure saying Thank you is enough for the kindness the entire staff here showed us during such a…read moredifficult time. we were traveling from New York when our 14yr old black lab had what seem to be a stroke at the Buc-ees near by. they came out to our truck and immediately started to treat him. unfortunately we had to say goodbye to Drake, to say we are devastated and completely heartbroken is an understatement. the kindness, patience and even tears that they shared with us just shows the love the staff here has for the animals they treat. We will be eternally grateful. They even took paw prints, nose prints and a few locks of hair, not thinking clearly when this was all happening we called the next morning asking if they were possible to get? We were told they were already done understanding that families going thru this kind of loss aren't thinking about those things till a bit of reality sinks in. That was undeniably the most thoughtful and kindest act. Thank you so very much for taking care of our drake and helping him cross over the rainbow bridge. The Dennehy Family

Our big puppy Jules (she'll be 2 in November) had developed mats behind her ears and on her…read moreenviable "butt fluff" (long fur on her haunches), and we were wary of tackling them ourselves. Finally we realized we just weren't capable -- plus, her claws were out of control and that spelled a freak-out for her AND us if we tried -- and saw the excellent reviews for Ivanna's. WOW is all I can say! I was afraid her ears would be bald, but they still look full and fluffy, just de-matted! She looks fantastic and is sooo soft and pettable again. They are clearly magicians and she loved her time there! They treated her like a queen, even though she's a big goober. We'll absolutely be back!

Lynn's staff performed a fantastic new transformation for me with my Scooby Doo. He was in…read moredesperate need of a new haircut and with the summer approaching they worked a miracle. I am including one before and after pic so you can judge for yourself. They start taking in clients as early as 7 ish AM to accommodate the working folks and everyone is SOOOO NICE. The price was reasonable and the timeframe was unbelievable. They even called me when my boy was ready to come home. I strongly urge ANYONE needing grooming services to check them out and see for yourself just how AWESOME these folks are. See you guys again in a few months. Thanks again for a GREAT JOB!

3.7 stars not surprised! Very rude people, both vet/owners & front desk. There are better options…read morein town

They refused to give my dog a refill on his medicine that he has to have or he will die he is…read morelosing weight he needs help I am in Oregon and no money for a vet here please help my best friend

I was trying to explain. That my baby had breathing issues while scheduling appt. Was interrupted…read moreby WELL DO YOU WANT ME TO PUT HIM DOWN? I was explaining that I wait on him. Bec of breathing issues. Was not interested. I cancelled the appt. They were not concerned.

I just moved to Florence last year from Charleston so maybe I need to lower my expectations…read more I've tried 3 grooming salons since I moved here and so far they are all sub-par in my opinion. I thought Bark Avenue was going to be different, because the first groom we had was wonderful, but so far they are inconsistent. The times I get a full groom done on my labradoodles they're usually done very well. Then I get a maintenance groom and it's like they get a bath but no more; even though I specifically ask for feet, face, ears and hygiene areas done. Today I returned from picking them up and my one dog's ears are full of mats. She has long hair on her ears, and the mats are very visible on the ends. I called and the groomer said she "didn't see any mats..." Well, she's very young and I'm pretty old, and not wearing my glasses and I can see them. The attitude of the younger lady there seems to be indifference . She never smiles, or greets the dogs. She just seems like she hates working there tbh. I'm sure that is not what the owner of Bark Avenue wants in an employee. I hate leaving bad reviews but I guess I'm still on the search for a decent groomer in Florence.

Was a super fast visit but the price left a bad taste in my mouth…read more Really wish they would match prices on products.

over the last 15 years and 3 generations of beloved dogs my reviews were all 5 star ravings, NO…read moreLONGER true. Today was a terrible experience. More worried about collecting $80 Here's the full story of Reese's end of life today. For a year I've been concerned about her pain and didn't want her suffering. Her Veterinarian was certain it was arthritis and could be managed. 6 months + of monthly injections and adding 2 more pain killers over that time nothing seemed to improve. Today was her arthritis injection appointment and having physically carried her in and outdoors the last 2 days to potty I called ahead and notified them it was time to end her suffering. A different Veterinarian in the practice saw her this morning and decided it her legs were "very bad and most likely advanced cancer" and was certainly the best decision. Heres what hurts, month after month after month of $200 vet technician appointments for arthritis treatments that apparently gave her no relief. The money isn't the issue as much as her extended suffering is if the diagnoses was that off. So, im sitting on the floor, my back against the public hall door of the examination room, her head in my lap. The Doc had given her a light sedative to relieve her anxiety so they could insert an IV needle and left the room saying she'd get sleepy in anout 10 mins. So im speaking softly to her rubber her ears,saying my goodbye's. This is her last 10 mins of knowing me, a time to be at peace and say goodbyes. Suddenly the door hits me in the back, its the front desk cashier. She says to me through the crack in the door, Mr Osward its gonna be 80 dollars today can i get your credit card or check if your using one and ill ring you up? "Are you serious I responded. I'm on the floor tears running down my face, my dogs head in my lap, her last moments of consciousness on earth, my last moments to console and comfort her and they interrupt it to get paid for a service they havent even performed yet...she hasnt even been put to sleep yet. I tossed a credit card through the crack in the door telling her to charge what she wanted. So thats the last few minutes with Reeses and the memory im probably stuck with. Not the peaceful sorrowful last few minutes i wished for either of us. 16 yrs, 3 generations of dogs, this is NOT Dr. Charles Hewitts Westside Veterinary Clinic in any form now.