If I could give this place ZERO stars, I would!! If you ask…read moreme to describe this place then I would say "unprofessional"!!! Let me tell you first that I live about 2/2,5 hours away. I called them twice in a weekend to ask them one small question. (No answer) Then I called them on Monday. 10 times!! (No answer) Then called on Tuesday early morning to the men store and he tells me to call the womens after an hour. When I call the womens I get no reply. So I call the mens again in the evening and he just hangs up on me! Yes, you read that right.. he hangs up on a customer! When I call him back, a woman picks up and she knows exactly who I am and without letting me speak, she tells me they have only two staff members at the womens and are helping customers. I ask them that I have been trying to contact them the entire day and why aren't able to attend the phone? She replied with "they don't give priority to calling customers!". After I tell her that I need to travel 2 hours to go there and I just had one small question before I come to the store, she hangs up on me too!! Mind you, a customer calling your business is also a customer. If I had called once or twice I can relate but this is ridiculous! I was still willing to travel after all the calling and the first time I got hung up on. I still was willing to spend my hard earned money on them. In the end both And then both of them were so unprofessional rude they don't deserve to work in the retail business! They never apologized ONCE for the inconvenience of me trying to contact them! While I have bought a lot from them before and raved them to my friends, I will never spend my money on them again and will make sure to tell everyone NOT to waste their money on this classless place!

Respect for this store BUT : The Commission is too high in…read morethese second hand stores ...that's why i launched my internet platform : THE CHIC SELECTION We have either a Very Chic service for which we come and collect your items from your home OR you can post your articles online through our SELL page : commission 41% for the full service and between 25% and 34% for the online posts ! We accept only Luxury articles in perfect condition ! Check it out : www.thechicselection.com

Caveat emptor let the buyer beware! Yes that control sticker doesn't amount to much, things will…read moreeither be missing or broken.

Well, the idea of "recycle by exchange" goods is good, but this shop asks often very high prices…read more Sometimes you find the same thing new for the same price they asked for used items! That really annoyed me.

This is a slightly more upscale souvenir shop. All the items -- from sweatshirts to bookmarks --…read moreappeared to be high quality. It was also brighter and less crowded than other nearby shops. I found the perfect gift to buy my friends from home. Unfortunately the chances of some of them reading this review are rather high (they yelp and stuff), sooo I'm going to keep the content of my purchase quiet. I will say I bought seven of the top-secret items (in different colors...but still. #squad) for 48€ total. If you're in the Grand Place area, this is certainly a worthy stop.

I was looking for babyclothes for a friend of mine who recently had a little boy and I stepped in…read morelooking for a onesie. This souvenir shop has many of the things that are similar in other souvenir shops but they were located on a corner further down from the main square so less packed. They have a solid variety of clothing and goods but I specifically was looking for the onesie and a few postcards. Purchased a onesie and 6 postcards for 17.75 Euro. The staff here were helpful but I found that the rude people were other tourists. They way they cut in line and pushed out in front of me did a Ratatouille flashback to my Chinatown adventures. No wonder Americans get a bad rap. My peeps were rude in that store. Thanks for embarrassing me and the country, idiots.