The person who answered the phone was rude, condescending, and disrespectful. He didn't let me finish describing my needed repair, interrupted me twice while I was asking a question, and his tone was incredibly rude. After the 3rd time he interrupted me I just hung up. read more

I scheduled a chimney sweep with Toziers as a repeat customer months ago for October 15th 2021. I received a call from the owner today stating he has Covid & can't work til after next week. I was fine with waiting til he was back to work but he stated he can't reschedule til mid December. I asked how is he gonna reschedule my appointment after customers that scheduled after I did. He said there's nothing he can do & told me to find someone else to do the work. I told him its not fair since I scheduled months ago & customers who scheduled weeks after me will get their job done first. He told me too bad, that's how it is, find someone else, write a review & he hung up on me. I called back & he didn't answer my call. All my calls are recorded due to my cell phone being connected to my business line, I can prove how unprofessional the owner of this local company was. It's sad with everything going on that a small local guy can not care about his past, current & future customers. I'll never use his services again & I hope other people beware & find someone else like he told me to do. read more

First winter in our new house and we wanted to get the fireplace and chimney inspected/cleaned before we used it. Thank goodness we did. Turns out our fireplace is not usable and could have started a fire if we did use it. Being safe than sorry is worth the inspection fee. Appointment was at 12p and they arrived at 1145a, am glad that they were prompt and didn't make me wait. Took his time in explaining and showing me everything. Great service, will use again. read more