If you are visiting Amsterdam and are looking to purchase souvenirs that qualify for VAT back,…read moreavoid Tinkerbell toys. Before I go into depth as to why, I recommend going to Goochem where the customer service was friendlier, more helpful, and most importantly, a place where you will receive the proper documentation to claim VAT back.   We reached out to Tinkerbell Toys in advance of our trip to ensure that they had the inventory of Ostheimer toys we wanted and would provide the appropriate documents to claim VAT back. They indicated that they did and so we made a trip to the store to purchase a good amount of Ostheimer animals as Christmas gifts for kids. Upon our departure from Amsterdam, we were denied a customs stamp for the purchase from Tinkerbell Toys because the receipt was not itemized with detailed descriptions of the purchased items.   When we returned home, we contacted Tinkerbell toys and spoke with Gerrit, who was surprised we were denied. When he offered no solution, I reiterated my disappointment and displeasure to which he responded with "What do you want me to do?" I replied with a sensible solution: return the tax amount back to us. We felt this was fair since it was the failure on the store's part to follow proper protocol when taking part in the VAT program to provide their foreign customers with the correct documentation for them to receive the money due back to them for the purchases made.   I did not receive a reply for 2 days after being in constant contact with him. After following up, I received the following reply:  "This is the busiest time of the year and our shop is more important  then mails. You act as if I knew that my description on the receipt was not sufficient. That was not the case. I learned that afterwards from the taxfree company. I am very sorry for you but in this case I can not be responsible for you missing the tax refund."   We strongly feel the store is at fault because they failed to adhere to the rules and regulations required of a VAT program vendor. At this point, it is all about the principle of the issue. It is no longer about the getting the money back but with how this situation was handled. Not only did they fail to provide proper itemized receipt for VAT back, they did not take accountability for their error. It has been an extremely unpleasant customer service experience. We only hope that this feedback informs potential patrons and also prompts Tinkerbell Toys to take the corrective action to provide proper receipts with detailed descriptions.

Tinkerbell has excellent items for gifts and educational toys for children. There are many boutique…read moreshops in the neighborhood and Tinkerbell is not to be missed! It is the cutest little toy shop. Everything at Tinkerbell is top notch. It is sort of the anti-mega toy store. The toys at Tinkerbell bring it back to the fundamentals. Use your brain and use your imagination. Many of the toys here are simple and made of blocks or are of the scientific type. Learn to build things and learn how the world works. I bought some art cards, post cards, mini music boxes, and some Amsterdam trinkets (a little wooden clog keychain with my initial). They have all sorts of fun stuff from cake and hamburger jewelry rings to ceiling projection lamps that put the night sky in your bedroom. We were pressed for time but one could easily spend more than a half hour at Tinkerbell browsing. It's sort of magical. And don't forget to take a picture with Tinker Bubbles Beer outside! He gets dressed in different outfits depending on the season and holidays! ***** Tinkerbell heeft uitstekende artikelen voor cadeaus en educatief speelgoed voor kinderen. Er zijn vele boetiekjes in de buurt en Tinkerbell is niet te missen! Het is de schattigste kleine speelgoedwinkel. Alles in Tinkerbell is top. Het is een soort van de anti - mega speelgoedwinkel. Het speelgoed bij Tinkerbell breng het terug naar de fundamenten. Gebruik je hersenen en gebruik je fantasie. Veel van het speelgoed hier zijn eenvoudig en gemaakt van blokken of zijn van de wetenschappelijke aard. Leren om dingen te bouwen en te leren hoe de wereld werkt. Ik kocht een aantal kunstkaarten , ansichtkaarten , mini speeldozen , en sommige Amsterdam snuisterijen ( een kleine houten klomp sleutelhanger met mijn eerste ). Ze hebben allerlei leuke dingen van koek en hamburger sieraden ringen aan het plafond projectielampen dat de nachtelijke hemel in je slaapkamer. We waren voor de tijd ingedrukt , maar men kon gemakkelijk meer dan een half uur door te brengen op Tinkerbell browsen. Het is een soort magisch. En vergeet niet om een foto met Tinker Beer Bubbles buiten te nemen! Hij gekleed in verschillende outfits , afhankelijk van het seizoen en feestdagen!

From the owner: Wir sind ein Spielwaren-Fachgeschäft mitten im Herzen von Bochum. Seit der Gründung 1983 ist unser…read moreGeschäft ein Familienunternehmen. Wir führen Spielwaren, Modelleisenbahn und Plastikmodellbau. Zudem haben wir noch eine sehr große StarWars®-Abteilung. Unser Fachpersonal kennt sich mit den Produkten sehr gut aus und im Eisenbahnbereich haben wir Fachleute mit jahrelanger Erfahrung. Unser Geschäft befindet sich auf 2 Etagen. Im Erdgeschoss findet man Spielwaren und Geschenkartikel, sowie Plüsch- und Outdoor-Artikel. Im Obergeschoss werden die Eisenbahner und Modellbauer fündig, sowie alle Jungen und Mädchen mit Playmobil, Lego, Barbie, HotWheels, Darda, Siku usw. Im Obergeschoss befindet sich auch unsere ca. 20m² große StarWars®-Abteilung.