I bought a 2014 RAV4 from the Toyota dealership in Hobart 3 months ago - Toyota Co-op - I found that its fuel consumption is excessively high, way too high than the advertised rate, it is doing 7.3 Km/liter, while the advertised rate is 11.8 km/liter, (that is a full tank until the fuel light goes on will make around 300 to 315 Kms). I had a Nissan Altima same engine capacity (2.5 Ltr) which used to do more then double this number of Kms.
Their customer service is absolutely and surprisingly terrible and provoking, they depend on the big name of Toyota so they totally do not care about their customers.
When I called the service they confirmed to me that it is too high consumption (even the sales person told me that too), yet after they checked it up they told me it's fine and then another time and they refused to do anything about it.
When I called the Toyota Australia wide customer experience number, and I had to call them so many times, they even did not respond back, then after so many weeks of trial a representative told me that they cannot help me and they refused to fix it.
This is not the only defect in the car:
1- The gear makes a "ding' sound when moved from the parking (P).
2- The specs are not as per the manual, the manual says that it has a USB slot while it does't have one.
3- If driven up a hill for a while it produces a significant burning smell.
4- The central lock does not work automatically when the car starts moving.
5- The power steering wheel makes a (vooo) sound all the time (it took my previous Nissan Altima between 3 to 4 years to start making that sound).
6- Cheap interiors.
7-Probably, no mater how much they tell you their prices are deeply discounted or it's a once per year sale, they keep 10 to 15% bargaining margin.
8- If you are driving in a hilly area (even if read more
