Stayed here for work orientation and had a great experience. The hotel is in a convenient location…read more-- close to the I‑15, about 15 minutes from Salt Lake City International Airport, and within walking distance of Intermountain Health Hospital and Costco. Downtown is roughly a 15-30 minute drive heading north from S. State St.The front desk staff were welcoming upon arrival and even asked if I was a Marriott member. Parking is free with plenty of space available. The gym was clean and well maintained. There's also a pool, though I didn't use it during my stay. Continental breakfast was offered; it was simple but appreciated.My room was well lit and surprisingly spacious, with a full kitchen, living room area, large bathroom, and a comfortable king‑size bed. Overall, I had a great stay and would definitely recommend this hotel.

Great location! How to use the shower - turn the water to 11 o'clock, brush your teeth, and get…read moreinto the hot shower. If you turn the shower all the way and get in, the shower will be cold, and then scalding hot after two minutes. The bed and pillows were very comfortable. The room was clean. Breakfast was weak as they only had one person working and they could not keep up with the flow of customers. Free parking - no EV charger.

I am a huge fan of Home2Suites and stay at them all over. Room, breakfast and workout room were…read moreexceptional! This location was great and the staff made our stay better. Christina was super helpful checking us in and Robyn was very helpful in us checking out a day early. *if you are a light sleeper ask for interior room as motorcycles like to speed at night on the main road. I do love that there is sushi and boba connected to the hotel!

Wonderful Stay with Top Notch Service…read more From the moment we arrived at Home2 Suites, we were warmly greeted by Christina, who immediately made us feel welcome. We had a few small discrepancies with our reservation, but Christina handled everything quickly, professionally, and made sure we were in good hands. The location is fantastic, within walking distance to shops and restaurants, and just a short drive to everything else. The breakfast was delicious, the rooms were clean and comfortable, and the amenities were great. Our room even had a beautiful view, which made the stay feel extra special. If we ever return to Utah, we would definitely stay here again. Great service, great location, and an overall great experience.

The room is descent. Clean and good for a night or two. No refrigerators in the room. Staff was…read morenice but could be more helpful. I asked if they had laundry detergent for the machines. She said no, and referred me to the gas station on the corner. After walking down and paying $9 for a small thing of detergent, I come back to the hotel and ask how much the machines were. She then tells me they are out of order. I laughed and said commented that would have been nice to know. She said she thought I was going to wash my clothes in the sink in my room. SMH

Staff were friendly. Property was clean. Breakfast was as advertised. We would have liked some…read morefruit-apple or banana?? Liked the tea and condiment choices. The location was great. It's just off the I-15. 20 minutes at most to get to the airport and downtown. It is tucked behind another hotel, but gps got us there. It was in walking distance to some food choices and more offerings and a grocery were nearby. I really like that there were choices for walking and a path that tied into the Jordan River trail system.

We spent one night here. The staff is friendly and helpful. The beds are comfy (a little too comfy…read morethat I didn't want to get up). The room itself was clean and roomy. Unfortunately our flight was delayed so we stopped by the lobby for breakfast early in the morning. The pancake maker was pretty cool! I would definitely stay here again.

I will dispute this charge with my bank if the charges are not returned to my bank account. I was…read moredeceived by this company as Holiday Inn and it was not. The person who made the reservation repeatedly lied to me. I kept asking him to look up my account and he said he didn't need to. I asked him for a room for 5. He booked a room for 4 and didn't tell me and I called the hotel and they said no it was only for 4 people. I asked for early check in and he said we could check in at 9am, (which I thought was very strange), but he kept telling me that was the truth. I called the hotel and they said that was an absolute lie. I called this company back and the person that I spoke to said she would fix it and would call me back because she couldn't put me on hold, which was another lie! I called the company a third time and that person said she would have someone call me back but no one did. I'm am a firm believer that this company is a complete scam and are committing fraud. I will dispute, sue, I will also leave several reviews of my experience with this company and what they did to me, unless this matter is resolved.

I stayed back in may 17 to 19th. On the last day of my stay some hotel staff got in to my room and…read moreremoved all of my bed sheets, pillow cases and towels and weirs enough they didnt even bother leaving a replacement for any of those. When I got to the hotel late night I had to deal with replacing them from the lobby which took another 15 to 20 minutes. When I address my concern and discomfort to hotel manager Khan. He said he will refund last day of my stay which is $93.68 but he want me to call booking.com which where I got my reservation done. I called booking.com and few days later they told me that Khan said they talked to me about it and I was satisfied which is incorrect. I have never made a such statement or I was satisfied. Not only they didnt handled the situation professionally and also lied to booking.com and myself which i didnt appreciated at all. Its such a disgrace to handle your fault like this and definetely not acceptable on my end. I want my refund for the last day immediately as hotel manager Khan said so. And never stay in this place ever again. What a joke!? I am still working on this refund process, calling. booking.com for the 5th time today. What a waste of time.....

Very bad customer service! The breakfast is horrible gross food, and I think they have bed bugs I…read morecan't stop itching!

Oooof. It's hard for…read moreme to say how my week (a solid seven nights) went living out of the Crystal Inn while working in Salt Lake City. The Good *The staff is all helpful and friendly *The pool and hot tub were always empty and clean, probably the best "bonus" *There is a guest laundromat in the basement that is clean and useful *I never had a hard time finding a parking spot The Downside *The rooms are a little janky and old and don't feel completely clean *It was impossible to open the window in my room and the shower curtain was concerning *There is a breakfast every morning, which is mostly ok, but the butter and peanut butter next to the toaster are shared use and the coffee is not good and I'm not a picky coffee drinker. *Twice when I went to my car, I was approached by people in the parking lot asking for money

Pre review before hotel stay. Hoping for a good stay coming up. Will post a post review later…read more First time to this hotel. Called hotel for request of joining rooms, being elderly and daughter and son in law in another room. Hotel said no joining rooms available and they are only for handicap.

It's an amazing new hotel right off the highway exit. The rooms are extremely sound proof so you…read moredon't hear the noise from the in street. The hotel has amazing views of the mountains. Lots of restaurants close by. We ate at the Spitz at the next exit. The rooms and the fittings are new and contemporary. Comfortable beds. Everyone gets free breakfast. There's a laundry and gym and a pool. Front desk was very welcoming. We loved this stay at the hotel. Only thing that needed fixing was a noise from the AC that was taken care of.

This Fairfield Inn wasn't quite the Marriott experience I was expecting. It felt more comparable to…read morea budget hotel than the quality I've come to associate with the Marriott brand. The room had an unpleasant smell, and the overall condition and furnishings felt dated and below expectations. Considering the location, I also felt the nightly rate was higher than it should have been for the value provided. The staff was courteous, and the hotel met the basic need for a place to stay, but I expected a cleaner, more comfortable experience for the price.

The 3.5 stars reviews surprises me…read more I really enjoyed my two nights here. It was a starting point for a nice motorcycle ride around Utah and would come home afterwards. The staff was really pleasant and helpful Breakfast in the morning was good with great coffee. Overall, a great day!

Yaaaay I finally got a room here where the shower door wasn't installed backwards! I seriously…read morecan't believe a major hotel chain has a good chunk of it's rooms with unmanageable showers - where the doors open IN (not out, like they're supposed to) so that you have to step out of the way, swing the door closed, and then risk blasting yourself with cold water when you turn it on ... with the handle on the opposite wall of the showerhead ... because you're trapped in the shower now. I dreaded coming here for work - which I have, multiple times now - because of the shower situation. Staff is nice, though.

Remove shit stained gstring from bathroom. Unclog bath sink so it doesn't immediately fill and…read morenever drain. Clean public hairs from shower/tub. I would have rather slept in my car and peed on the dirt in a ditch than stay at this POS LOW BUDGET, worse than any no-tell motel hotel or probably some infected pay by the hour hotel. Beware. BEWARE. Oh yeah, there was a dead huge roach under one of the beds. I cannot imagine the disgusting place that housekeeper slums in. Clearly, it has roaches, and crusty underwear all over their house and they like living that way. Pigs

The worst stay ever due to basic things not provided. Basically if you need anything more than a…read moreclean bed, DO NOT STAY HERE. Do you need internet? let me be clear... there is no internet and they actually block your hotspot with extra thick walls and no hotspots. I have great internet service off of my phone and couldn't get even that in my room. THE MOST RUDE PART WAS THAT THEY CONTINUED TO SAY THE WIFI WOULD BE FIXED WITHIN HOURS OR A DAY. It never was. I am serious. After two weeks of zoom calls that jeopardized my very work and day to day job, I ended up taking a loss on my stay there and staying at a Marriot. I stayed at multiple ESA locations and they all could not provide wifi beyond basic email, despite advertising high speed internet. If anyone is having problems, please reach out and I can help identify if they are screwing you over because I spent hours on the phone with their tech support and have actually become really smart about internet speeds and if they are providing what they say. Please send me a message if you think ESA is screwing you over. They owe me about $2k and won't return my calls. The worst hotel chain in history. If you work for ESA I'd love to update this review, but i've never heard back.

We loved staying here for our quick stop over in Utah! This was located in a plaza where you can…read morefind food and drinks and plenty of parking! Would recommend trying to get a mountain view room! The staff were super nice and gracious with their food recommendations! We absolutely loved the room, it was spacious, bed was comfy and restroom was clean and fully loaded! The rest of the amenities were great too--wish we had more time to enjoy in the property but we had a comfy sleep!! Thank you!

Clean, comfortable Hyatt Place. This is on the outskirts of Salt Lake, so if you have business out…read morehere or want to stay between the ski area and airport this is a good location. Comfortable beds and lots of delivery food choices near by.