Great location! How to use the shower - turn the water to 11 o'clock, brush your teeth, and get…read moreinto the hot shower. If you turn the shower all the way and get in, the shower will be cold, and then scalding hot after two minutes. The bed and pillows were very comfortable. The room was clean. Breakfast was weak as they only had one person working and they could not keep up with the flow of customers. Free parking - no EV charger.

Amazing Jeff the front desk clerk was so kind and hooked me up with a free toothbrush and some…read moreextra toothpaste samples when I mentioned I forgot my toothbrush and was fully ready to purchase a new one from their snack shop.

I am a huge fan of Home2Suites and stay at them all over. Room, breakfast and workout room were…read moreexceptional! This location was great and the staff made our stay better. Christina was super helpful checking us in and Robyn was very helpful in us checking out a day early. *if you are a light sleeper ask for interior room as motorcycles like to speed at night on the main road. I do love that there is sushi and boba connected to the hotel!

Wonderful Stay with Top Notch Service…read more From the moment we arrived at Home2 Suites, we were warmly greeted by Christina, who immediately made us feel welcome. We had a few small discrepancies with our reservation, but Christina handled everything quickly, professionally, and made sure we were in good hands. The location is fantastic, within walking distance to shops and restaurants, and just a short drive to everything else. The breakfast was delicious, the rooms were clean and comfortable, and the amenities were great. Our room even had a beautiful view, which made the stay feel extra special. If we ever return to Utah, we would definitely stay here again. Great service, great location, and an overall great experience.

The room is descent. Clean and good for a night or two. No refrigerators in the room. Staff was…read morenice but could be more helpful. I asked if they had laundry detergent for the machines. She said no, and referred me to the gas station on the corner. After walking down and paying $9 for a small thing of detergent, I come back to the hotel and ask how much the machines were. She then tells me they are out of order. I laughed and said commented that would have been nice to know. She said she thought I was going to wash my clothes in the sink in my room. SMH

Staff were friendly. Property was clean. Breakfast was as advertised. We would have liked some…read morefruit-apple or banana?? Liked the tea and condiment choices. The location was great. It's just off the I-15. 20 minutes at most to get to the airport and downtown. It is tucked behind another hotel, but gps got us there. It was in walking distance to some food choices and more offerings and a grocery were nearby. I really like that there were choices for walking and a path that tied into the Jordan River trail system.

We arrived at the hotel late Friday and left early Saturday. When we got home, my wife realized…read moreshe forgot her jacket in the closet of the room. We called the hotel and they let us konw the jacket was not found, meaning that someone at the hotel had taken it. I was told 4x, 3x by the front desk person, and once by a person who identified themselves as the manager. She assured me she would personally find the jacket and get back to me the same day. That was 4 days ago and no one has ever called back and now they screen out my calls and don't answer the phone. IHG customer services let me know they would do nothing. Low character, dishonest people work here. I will never stay at a Holiday Inn or any IHG hotel again.

We spent one night here. The staff is friendly and helpful. The beds are comfy (a little too comfy…read morethat I didn't want to get up). The room itself was clean and roomy. Unfortunately our flight was delayed so we stopped by the lobby for breakfast early in the morning. The pancake maker was pretty cool! I would definitely stay here again.

I don't like to give out negative reviews, but in this…read morereview this hotel wasn't bad, it just wasn't good! Upon entering our room it looked ok but the maids just don't appear to pay any attention to detail. The room and the bed was comfortable. Things in the room that were neglected were somebody's used soap was still in the shower, there was a used bandaid on the floor and the smoke alarm needed a new battery because it chirped all night . The next morning at breakfast there was no one attending the room. The coffee dispenser was empty and the microwave was full of debris! There was no hot water for making tea and we never saw anyone taking care of the breakfast room. I went to the front desk to explain how the breakfast room needed attention and there was no one around! In parting the hotel was only rated 3 stars and now I know why. Oh yes, and when we checked in the front desk the person greeting us had either a terrible cold or worse and was sneezing all over everything! Post Covid this is kind of scary So, to sum up my stay it wasn't bad it just wasn't good. Overall just disappointing. No one here seems to care. Next time through Salt Lake City I will avoid staying here again!

Ts pmo. Me and my sister just wanted to go to the pool at 10:00 and the dumb worker yelled at us…read moreand said that the pool closes at exactly 10:00. This happened right as we were walking into the pool and there were TWO OTHER PEOPLE IN THE POOL. We were distraught because we really wanted to get in the pool after a long day. Also, I think I have bites from bed bugs.

Oooof. It's hard for…read moreme to say how my week (a solid seven nights) went living out of the Crystal Inn while working in Salt Lake City. The Good *The staff is all helpful and friendly *The pool and hot tub were always empty and clean, probably the best "bonus" *There is a guest laundromat in the basement that is clean and useful *I never had a hard time finding a parking spot The Downside *The rooms are a little janky and old and don't feel completely clean *It was impossible to open the window in my room and the shower curtain was concerning *There is a breakfast every morning, which is mostly ok, but the butter and peanut butter next to the toaster are shared use and the coffee is not good and I'm not a picky coffee drinker. *Twice when I went to my car, I was approached by people in the parking lot asking for money

I enjoyed my experience at this hotel! I was pleasantly surprised by the offering of amenities…read more There's a small pool and jacuzzi to enjoy. There's an adjacent exercise room but I found this a bit lacking. It's a tiny room with 2 ellicipticals and a treadmill. My favorite has to be the breakfast buffet every day from 6AM - 9AM. The menu can vary but there was bread and bagels with cream cheese and butter, pb and jam, scrambled eggs, sausages, potatoes, and fresh fruit. The hotel suite was clean. There is a sort of damp smell around the elevator and first floor but it's not too overwhelming. There's a lot of available parking.

The room is clean, I'll give it that. But there are a few things you can't ignore…read more This hotel room has to be the strangest layout I've seen in a hotel in a long time. For starters, storage space, there is ONE SMALL CLOSET in the entrance area and ONE DRESSER. You may think you're getting a big closet in the bedroom but no, it's just an empty box with nothing but a light and light switch, no rails, racks, or shelves. Second, the thermostat, there are two ways to change the temperature in the room, the bedroom uses the wall thermostat meanwhile the entrance area needs to use the window unit? Third, the awkward spacing, there are huge areas with nothing in them, leaving big empty areas without any furniture making it feel like a liminal space. I am writing this in the room, sitting in a chair facing one of the empty spaces. I've stayed in shoebox sized rooms with better layouts than this. I would also like to add that we checked in around 5:30 PM and they still had us wait to make sure the room was ready, which is strange seeing how late it was into the day, but I don't hold this with as much importance even though it doesn't help.

This was a great hotel, it seemed very new. The carpet was nice and all the furniture was great…read more Unfortunately they had to give me an ADA room which meant everything was lower than usual. The service staff for breakfast each morning was extremely friendly. They kept everything clean and refilled properly each day. The location was great to visit all the SLC touristy areas.

The 3.5 stars reviews surprises me…read more I really enjoyed my two nights here. It was a starting point for a nice motorcycle ride around Utah and would come home afterwards. The staff was really pleasant and helpful Breakfast in the morning was good with great coffee. Overall, a great day!

Yaaaay I finally got a room here where the shower door wasn't installed backwards! I seriously…read morecan't believe a major hotel chain has a good chunk of it's rooms with unmanageable showers - where the doors open IN (not out, like they're supposed to) so that you have to step out of the way, swing the door closed, and then risk blasting yourself with cold water when you turn it on ... with the handle on the opposite wall of the showerhead ... because you're trapped in the shower now. I dreaded coming here for work - which I have, multiple times now - because of the shower situation. Staff is nice, though.

The worst stay ever due to basic things not provided. Basically if you need anything more than a…read moreclean bed, DO NOT STAY HERE. Do you need internet? let me be clear... there is no internet and they actually block your hotspot with extra thick walls and no hotspots. I have great internet service off of my phone and couldn't get even that in my room. THE MOST RUDE PART WAS THAT THEY CONTINUED TO SAY THE WIFI WOULD BE FIXED WITHIN HOURS OR A DAY. It never was. I am serious. After two weeks of zoom calls that jeopardized my very work and day to day job, I ended up taking a loss on my stay there and staying at a Marriot. I stayed at multiple ESA locations and they all could not provide wifi beyond basic email, despite advertising high speed internet. If anyone is having problems, please reach out and I can help identify if they are screwing you over because I spent hours on the phone with their tech support and have actually become really smart about internet speeds and if they are providing what they say. Please send me a message if you think ESA is screwing you over. They owe me about $2k and won't return my calls. The worst hotel chain in history. If you work for ESA I'd love to update this review, but i've never heard back.

I had to stay here two days in a row as I waited for a vehicle delivery to be completed…read more It was my second choice and I can't complain. The sheets were clean and I had hot water and hats all that mattered. My only gripe would be the fact they ran out of program guides for the tv. We all know how painful it is to select from dozens of channels and not know what channel is what. All of the other complaints or praise may be true or not. I can say I got adequate help and treatment from the staff. Treatment is management hiring practices and training and staff wage commensurate. The fact you can wash and dry your clothes on the premises is a nice thing. It appears there are people living here, but no one presented themselves as people to keep a weary eye out for. Make it your second choice if you want uniformed staff and no one tray makes a home out the place but if your money is just on sleep and hot water - then this is the place.

Clean, comfortable Hyatt Place. This is on the outskirts of Salt Lake, so if you have business out…read morehere or want to stay between the ski area and airport this is a good location. Comfortable beds and lots of delivery food choices near by.

Excellent location with easy/quick access to the canyon and great skiing options. Everyone was…read morenice. Breakfast was as expected, but that's not a bad thing to be clear, enough options, nice staff, everything clean and warm. Perfect to start the day and hit the slopes. Actual parking was pretty small but there is plenty of overflow, don't let review about parking stop you. I'd 100% consider staying here again.