They office staff are very kind and helpful, jut sometimes the waiting is longer . They doctors are really nice and friendly. I suggest if there will be more doctors than PA in the follow up appointments. read more

Comfortable and understanding very easy to talk clearly about my test result and things I need help with to better my health.

Doctor and staff were efficient and kind; which I honestly don't experience a lot in today's society.

Was very pleasant experience from front office to back office was superb service. Amy the PA was very helpful and knowledgeable had answered my questions professionally. I highly recommend this location. read more

Great experience overall. The staff were friendly, the office was clean, and the PA was very thorough during the physical.

Not worth the stess and frustration and anyone who values their time. They care more about walk-ins, and you will probably never get an on time appointment. This was a while back, I have changed my primary care and will no longer go here, but wanted to post my experience. I scheduled a telehealth appointment for lab results, 10 minutes before my appointment they call to tell me that results aren't ready, wish I got an earlier notice, but that's ok not their fault, good thing this was a telehealth appointment. Next appointment comes, everything was extremely delayed. Called them like 5 times asking when I will get my appointment. After over an hour I call back only to hear from them that they are delayed. No explanations, no wait times and just told to keep my line open. I reschedule because I have work. Next appointment comes. They call me 15 minutes before to check in. After 20 minutes past my appointment time I call them back asking when my appointment will be and they said it'll be another 30 minutes. Appointment was at 5:15 pm was seen at 6:15. All this for a 5 minute call with a copay, that I could've seen the results online except they don't have that. Was even told I shouldn't have scheduled an appointment and should've done a walk in in the future for faster results. Unbelievable. read more

The clinic is so great and nice staff Taking care of me and calling for results Always ready to hear my problems and calling to check on me read more

I chose this clinic because everything is smooth for me and quick. Appointment by phone is new wave of life. No need to wait in live queue They care about me very well. So I highly appreciate your business! read more

Convenient location, quick service, and great patient care. Overall it was a great experience.

I go to TotalCare because my PCP is there. The waiting period is always very minimal and all the Doctors are very accommodating, caring, and knowledgeable. The staff is very efficient. read more

This review is about the staff at the Irvine office, not Dr. Wang, who I appreciate his level of care and attention (often taking longer with patients than others, which results in longer wait times). On many occasions, the front office has submitted referrals outside my area, or to locations that are no longer in operation. With the most recent referral for physical therapy, authorization was obtained for a location that is permanently closed. I called the Irvine office to explain that I needed a referral to another provider in the area, due to the permanent closure of that location, and they chose to refer me to the exact same location a second time. It's as if the staff in the front office aren't even caring to think about what they are doing, and it's frustrating having to wait for a new authorization, only to see evidence of the incompetence involved. I truly wish the staff could spend a little more time being attentive to the needs of the patients, as the doctors do. read more

Steer clear of this place. They didn't give me my test results for 2 weeks and I had to call the lab myself and see what was going on. The lab said they don't have their account setup with them and that is why they can't give them any results. Wtf? You're an urgent care that sends all these tests to a lab and you don't even have your account properly set up with them! I am honestly so frustrated and annoyed. Thankfully I called my OBGYN and got another test performed that showed nothing abnormal. Would not recommend this place to anyone read more

All I gotta say is a huge "thank you" to TotalCare. I can't even imagine what I'd have to do without them to get the care I need without them near me. Awesome crew, so patient, helpful, empathic, considerate, etc. read more

I wish I could give them ZEROOOO or maybe less. This is not urgent care that is the family doctor office. They do not respect your time they let you to wait for hours and nobody answering the phone. Please choose another urgent care. This not the one CARE about you!!!! read more

I received my annual check-ups from this clinic and it's physicians. There is a short wait. They are care about their patients very well. These general practitioners are efficient in their appointment and appropriate in their practice thus far. No complaints, just good comments. read more

Morning appointment is great, less patients and very efficient, totally 40minutes from check-in to annual check finish

Their medical practice scams patients to see them every 3 months and denies life saving medication to patients to force them to have an appointment. Not all medications require monitoring. They literally talk to you for 5 minutes asking what refills you need, rarely asking for other healthcare issues. I don't ever see my primary care physician except once when I first came, but get tossed around to different doctors. I have had 3 other doctors or PAs that have seen me or did the telemedicine calls. read more

I've had pretty good experiences at this clinic. Dr Amy has been particularly helpful. She takes her time to hear and process symptoms and provide next steps that respect my needs. read more

I was checked in within minutes of my call and had a telehealth visit that was comprehensive, personal and thorough. The doctor was able to diagnose my condition and prescribed the right medication for me. This all occurred during a lunch break on a Saturday. Thank you Total Care! read more

This is by far the best place to take your immigration exams. Friendly staff and everyone is very knowledgeable and helpful. Thanks to Bella at the front office, she kept me informed and made everything flow smoothly. Excellent job keep up the good work! read more

TotalCare - Irvine - Urgent Care Near Me - Irvine, California

I just walked in for a physical and it was pretty quick! Everyone was super friendly and helpful too. Thank you!!

great professional service. Dr. Wang and the team are AMAZING! . I really enjoy the conversation and the medical advice..

My son went in to get his epipen prescription renewed. We did not have to wait long and he was seen immediately. Amy was professional and helpful. I would recommend her to others. read more

My mom has been seen by Dr. Zhang, Jun K N.P. Both health care providers were so patient and explained clearly about the physical exam, treatment plans & blood works results. Destiny at the front office was very helpful. The parking was easy, plenty of spots. They even open on Saturday & Sunday. Highly recommend this office! read more

First time at this location. Was a bit nervous about the visit because of some negative feedback from Google. However the appointment went very well. Tania from the front desk was really helpful and patient. PA Sarah was super attentive yo details and very thorough with the check up. Overall it was way better than I expected. Though the wait time was a little longer, it was still reasonable because I realized they were taking care of an emergency. read more

They are not professionals, impatient and unkind. The staff working at the front desk are really lifeless, one of the worst clinics I've ever been to. read more

TotalCare - Irvine - The front desk - Urgent Care Near Me - Irvine, California

My doctor always take out time with me and never makes me feel rushed, I can appreciate her kind concern for my care, patience with understanding is her personality read more

The NP was very knowledgeable and professional. She took her time to discuss the issues that I was in for.I would definitely recommend this place read more

This was such a great experience overall for me. I never really write reviews but the whole staff including the doctor I saw were so sweet and extremely helpful and I felt completely taken care of. I had a weird case on my hands, and they were able to figure it out and took it upon themselves to do whatever they could to help. Wish more Urgent Cares or Health Industries were like this! Will definitely be coming back here in the future! read more

It was the best healthcare experience I have had in a very long time. I'm so happy with my new internal medicine specialist!

Not the best experience. I walked in there on a Saturday to because I had been having fever, chills, cough, and body ache. The friendly receptionist told me it would be a 30-40min wait, and that my insurance was accepted since I was not from the area (escaped to the OC from the LA fires). After waiting over 40min and $30 copay later, I was finally seen by a nurse practitioner only to be told that they cannot offer me rapid flu because they ran out of the tests a while ago and never reordered. She tried to offer me tamiflu to which I reminded her that I am out of the time frame for tamiflu. I mostly went in to get the flu test. I wish they had told me they were out before making me wait in pain and pay the co-pay. read more

They were so fast and super kind and helpful also place was so clean and all the staff was so patient

I called earlier to make an appointment but was told that you only accept walk-ins. I even added your WeChat contact and confirmed there that it was walk-in only. Now you are telling me that appointments can be made. This is very confusing and misleading, and your apology feels perfunctory and evasive. read more

I had my annual wellness exam at TotalCare Walk-In Clinic in Irvine on May 8, 2025, with Nurse Practitioner Wenli. I was told the visit and all labs were fully covered by my insurance. I was instructed to return in two weeks to "pick up the lab report," with no mention of another visit or additional charges. When I returned on May 21, I was unexpectedly seen by Physician Assistant Sarah, who briefly reviewed my results and reassured me there would be no charge. Weeks later, I received bills for a second office visit and two blood draws -- charges I never consented to or was informed about. When I tried to resolve this, the clinic was dismissive, and a receptionist named Jessica even told me it was "totally fine" for me to file a complaint. I've filed a formal complaint with the Medical Board and will dispute these charges with my insurance. Be careful and get everything in writing if you choose this clinic. read more

Compassionate staff. Easy to schedule, open on weekends. Prompt response when I have questions.

They are so good . All the staff are so nice and my appointment went so quick. Definitely I will go there again but I hope I don't need to !!hahahaha read more

You know when i started going to this clinic every one was nice and friendly. This days even to make an appointment they are rude. I ask nicely if they have a cancellation if they can call me back and they told me in a really rude tone that I can call every day to check myself. read more

Worst experience ever. Supposed to be an "urgent care" walk in facility and it definitely is not. Incompetent staff and total scam. Front desk person kept three people waiting to check in while she discussed someone prescription refill for birth control. Totally unacceptable. I'm reporting to my insurance company. We ended up at the emergency room at Mission Hospital. read more

This was my first time visiting this place and wow what great service and an easy in/out process they have! I arrived for urgent care on a Saturday afternoon and there was no wait time. Talk about a lovely experience! The worst thing is feeling unwell or needing medical attention only to be stuck in an urgent care facility for hours. Not this place though! Dr WeiLi was also very helpful and insightful. i would recommend this place. read more

It's so difficult finding a good PCP or a General Practitioner in Irvine. Most have very difficult front desk personnel to work with. Others refuse to take certain insurance, even though I have a PPO. But based on the other Yelp reviews, I gave Total Care a try. I did a walk in and they accepted my PPO insurance. The front desk was very kind and professional. I waited less than 15 minutes to see a NP. The NP was just as kind and professional. My biggest issue is that I don't have any major issues, yeah I know, that's a problem. In Irvine, most front desks will turn me away from seeing their doctor because my illness isn't serious enough for their doctor. I've actually had doctors turn me away because they complain my "genes are too good". But at Total Care, they are actually willing to hear my concerns and get to the bottom of my problems. It turns out that I may have an infection. Also they even have a nurse on-site ready to draw blood so they can run my allergy test. I requested this SAME test from my current PCP office today and I got turned down saying I have to see an Allergist for this stuff. Now I know, I can just come to Total Care. When I was about to leave, the NP asked if I had any major medical issues or if I'm on any meds. I said no, fearing I'll now be rejected, instead she actually said that's wonderful!! At this point, I'm so grateful that Total Care has moved into Irvine. My ear has been bugging me for over a year and they finally diagnosed it. All my weird rashes and flare ups might just be solved after this allergy test. I would never have gotten this far in my treatment without Total Care. read more