I used Mike Walker in his previous company AA Cobra Damp Control. At he time he said a quote is free if you want it verbally but if you want it in writing it's £40. I didn't want to be committed to him so I didn't get anything in writing, the verbal quote was £715 for 2 walls, the front room and dining room chimney breast walls, the price Mike Walker told me included an insurance backed guarantee but when I paid him I didn't receive my insurance backed guarantee, he told me that was an extra £100, which I had to hand over because he'd cashed the £715 and had nothing in writing about the price. about 1 year later I noticed damp on my dining room chimney Breast, instead of it being covered on his guarantee as I thought I'd paid him to fix the damp, he charged me an extra £60 and it took me many phone calls to get him to do the work. I have now noticed discoloration to my wallpaper and as he has changed his company name and not had the courtesy to return my calls I thought I'd use the insurance backed guarantee but find it's not worth the paper it's written on as he didn't give me any written plans for the work.
I would stay well clear of Total Stop Damp. read more