My Mother was admitted about a week ago; the staff from everything I have seen are incredible. She…read morecame to the rehab, after having a bad UTI that turned into Sepsis. Nurses are incredibly caring and attentive. Three hours a day of rehab (Occupational, Physical, and Speech); I will update this review once she is discharged. My next door neighbors in also at this same rehab; she too has been treated well. I believe this is a short term rehab hospital verses a long term one. But it definitely is a 5 star compared to other rehab hospital in the area. The location of the rehab is in an excellent location as well. It is directly across the Street from the Mary Washington Hospital ER.

I spent 3 1\2 weeks between ICU at Mary Washington Hospital and Encompass Health Rehabilitation…read moreHospital within the last month. I had never been to the rehab hospital .before. I had had a second seizure along with other health issues, (pneumonia, UTI, SEPSIS which brought me there. I WAS VERY SICK. In spite of it, I bent over backwards to b pleasant because the good workers deserved it. I arrived at Encompass late, approximately 11:30 PM, but had been told I'd go there at 3 pm. I guess you were running late. The intake team was very good and welcoming. I was told what my basic days there would entail. I wanted to come home badly so knew I would do all I was asked to make that hope a reality. I met and worked with many people (nurses, CNAs, occupational therapists, physical therapists, speech therapists, doctors, and case managers....) I had only one real issue with an occupational therapist and I did report her, which is not me at all. All I know is her first name was Cheryl, and she doesn't work there often. She should never spend a day working there. She came at 8 am for me to take a shower my 3rd day with you. I have chronic back pain resulting from three major back surgeries and hot showers help the pain so much. I was so looking forward to that shower. I admit I was very weak, and her method ,involved my doing everything myself, and talking down to me when I struggled I took her condescending attitude but my being anxious and not trusting her made my pain level shoot sky-high. I tried to talk to Cheryl, but she treated me as nothing but an imposition. I told her another OT had helped me shower two days earlier to which she rudely replied, "so you don't really even need a shower.". I hadn't slept for a week and was quite emotionally down and did not need to be talked to like I was a child and a problem. My husband came to see me a few hours later and found me crying in my bed - not a good experience!!! The other therapists I worked with were good. It's a shame how one person who has no business being around people who need encouragement and compassion to recover can ruin the entire process. I hope my experience was not the norm.

I'm stunned that this health and rehab facility has gotten so many low ratings. I'm going to assume…read morethere have been many changes between those negative ratings to present. I'm currently a patient at Carriage Hill recovering from a surgery and have been here for some time. I can't say enough good things about the center as a whole. The first thing I noticed is the lack of urine and antiseptic smell. It smells fresh and clean throughout. It's very clean and orderly. The patients and full time residents are in good spirits. There are daily activities to keep residents busy, happy and laughing. Just last week there was a band and a cookout. The nursing staff and CNA staff are michelan standard and I don't say that lightly. These folks care about the patients here and it shows. They're not faking it. The administration is made up of kind people that took the time to get to know me when I came in. The dining room is wonderful. The food is so good. The kitchen staff treat us like family and the variety is there. Again, the cleanliness is unmatched. Every staff member that I've met has been helpful and kind. The physical therapy crew that I've been working with are patient and kind and have helped me to feel better and get on my way to healing. I'm only here for a short time and hope I will never have to be a full time resident anywhere. But, if that happens I would chose Carriage Hill in a heartbeat.

This is the type of place I wouldn't wish on my worst enemy. Understaffed and the few here act…read morebothered when you ask for anything. Someone is making bank... You pay out the nose and get awful service anyway.

My father stayed at Falls Run Nursing Home and Rehabilitation for a few weeks before he passed…read moreaway, and our experience was deeply disappointing. Throughout his stay, we witnessed repeated instances of negligence and lack of proper care that could have easily been avoided. On more than one occasion, my father fell from his bed because staff failed to ensure the floor mats were in place. Despite the first fall, the same mistake happened again a week later, when they forgot to replace the floor cushion after a meal. We also discovered that the wheelchair provided to him was faulty--it only had one functioning lock on one wheel. One day, while my mother briefly stepped away during a walk outside and after locking his wheelchair, he slipped down and off a curb, causing him to fall off the wheelchair. Even one of the head nurses, Heather, acknowledged that the wheelchair was defective. The most devastating incident occurred the night he passed. My father repeatedly told the nurse he was having difficulty breathing. Although she gave him oxygen, he was becoming increasingly confused and kept removing the mask. Knowing this, she should have checked on him more frequently--but instead, he was left unattended for nearly an hour, during which he passed away. To make matters worse, we are now receiving bills from the facility, even though his insurance confirmed that his stay was covered. I do want to acknowledge that there were a few kind and attentive staff members--specifically James, and Brea - who showed genuine care and compassion during his time there. Unfortunately, their efforts were overshadowed by the facility's overall lack of responsibility and attention to patient safety. Our family trusted this facility with my father's care during his most vulnerable time, and that trust was broken. I cannot in good conscience recommend Falls Run Nursing Home and Rehabilitation to anyone seeking compassionate or attentive care for their loved ones.

We found the staff both kind and professional. Help and guidance was always available. A difficult…read morejob at a difficult time. We would like to extend our thanks to all you do, day in and day out. The care our father received was excellent.

After a three week stay I do not recommend this service. The meals served are always COLD. My…read moreshared room has been cleaned 1 time. Housekeeping I rate 0. I did see one cockroach. The care quality is rated a 3 out of 10 being the high. Most of the health care employees are from Africa, their speech is difficult to understand.

I appreciate the staff caring for my family member very much. Although from a different culture,…read morethey were patient and respectful of her needs and preferences. They were gentle and attentive. I know their heart is in the right place, although the facility is older. The front desk is always friendly, and the nurses contact me promptly with any changes or concerns. Caring for people with dementia is very difficult and I appreciate their efforts to help out family member.

Check in for my first visit was super easy, much of it on an iPad and then the sweetheart at the…read moreinformation desk took the rest of my info. The lobby felt regal thanks to high ceilings, stone walls w wooden trim and comfortable, spacious seating. My wait was not long at all, and my tech, Jenna, could not have been gentler or kinder when directing me on where to stand and how to hold my body for the chest X-ray I was here for today. This was a walk-in appointment to follow up on the chest x-ray that diagnosed me with pneumonia four weeks ago. While taking me back to the lobby after, Jenna explained the process - that she would send the images over to my doctor and I would be given a call about the results. " I hope it's good news." She added. For an appointment that lasted less than an hour from start to finish, I am impressed with the quality of care from each of the three staff I interacted with. I would highly recommend anyone needing a walk-in x-ray go to Spotsylvania regional Medical Center for a good experience.

Medical negligence at its finest. I'd highly recommend going to UVA for any form of medical…read moretreatment. Piss poor attitudes and doesn't seem to care that much. Will never come back for surgery or any other treatment.

I have three rehab centers for comparison. Woodmont Ctr is in an older building. Rooms are fine,…read morethere's a cupboard for storing personal items. Bathroom could us an overhaul, but there is a toilet! You have to ask for toilet paper when your roll is almost gone. While there's always not enough staff, the staff I knew while there (and I was there for quite a few weeks) was top notch. Friendly, knowledgeable, responsive (sometimes not as fast as the patient needs, but they have more than one patient who needs their attention). I think my recovery was handled very well. At first I was dismayed, but after a few days, I started to get to know the staff and really relaxed into the flow of the days. When I returned home, I sure was in a better place than when I first entered Woodmont. But the patient attitude counts for a lot, too. And it helps with recovery...that's the most important thing! Thank you, Woodmont staff. I wish you all on the floor would get pay raises

they are the worst forgetting meds and food refused blood draw because o wouldn't let them stab me…read morein the hand

Today I completed my PT for my total knee replacement. The office staff worked with me to get me…read morethe appointments when convenient to my schedule - my driver until I was released to drive. With Zach's knowledge, approach, and coaching I feel that I had a very productive 8 week program. I bettered my overall condition by 40%, my gait is very good. I am able to bend my knee 123 degrees. I feel confident on the appliance and look forward to my next steps [pun not intended].

Fusion in Spotsylvania has been very helpful for my issues. Renee did a very thorough examination…read moreand found some areas of need that I wasn't aware of. I appreciated how professional and thorough she was. It felt like she went over me with a skilled fine-toothed comb! Stacy is the therapist I see regularly, and I really appreciate the consistency of seeing only her. I am so grateful for her careful listening and thoroughness, and felt improvement after just 2 weeks. I feel like I'm getting a good workout on my target areas each time I'm there, and I appreciate the one on one attention. She thinks about what is needed with my care regularly, she updates my exercises for home regularly, and the time I'm with her is spent exercising, which I like. The office is clean, full of good equipment, and I like the bikes to warm up with. I also like how there is a measure of privacy with the way the office is laid out, and that each client seems to be focused on by their particular doctor/practitioner. It's well-organized, bright, and feels productive. The front desk workers are pleasant and helpful also. I highly recommend this practice.