Beware or the new rip off policy: Ton vs. yard.
So I have been buying aggregates here since 2003; specifically 3/8 limestone and paver sand; no less than 30 tons total, by the ton, using the same 5X10 utility trailer. I have become quite accustomed to what a ton of either looks like on my little trailer. Last week I went for a ton of limestone. I parked on the scale as I have for the last 15 years. Was told to pull around to the pile, as 1 ton = 1 yard. When I got home and looked at the load it was noticeably smaller than what past loads have been. I went back yesterday to get another "ton". I was told to pull around to the pile and I stated that I preferred to see my ton weighed on the scale as always. I was immediately attacked (verbally) by one of the employees whom insisted that they sell by the yard. I then showed him my invoice which stated that I was purchasing a ton, not a yard. So when the front loader arrived an deposited my 1 ton = 1yard, it was 60# short of 1 ton. And that's with them knowing it had to be right on. So this is obviously an attempt to give less, for more. It's not enough that the price of both aggregates have more than doubled in the last 10 years (like we didn't notice); but now you have to get even greedier by changing (obfuscating) the amount given. Shame on you for alienating a long time loyal customer. You suck for doing so. read more
