Great customer service, friendly and get text to let you know technician is on their wayread more

I arrived at 3pm for a scheduled appointment at 3:30 and waited until 4pm when I went to check the…read morefurnace to see if there was a tag that showed that the tech was there. We had requested a call to confirm the day before the appointment and received no call or communication. There was no call or communication saying that the technician would be coming early. We did not give permission for him to enter the home without us being there. Apparantly he signed the sticker on the furnace but I have no idea how he did.

My sister bought a house outside of Princeton in 2023. Prior to the sale, the owner had Condon…read moreTotal Comfort install ductwork through the second floor to the attic in order to get AC and heat to the upstairs bedrooms. As a general contractor with over 20 years in business, I was not impressed with their work. They ripped out whatever was in their way and left a mess that had to be fixed/covered up. In one instance, they only needed a couple inches and they could have installed the duct behind a closet wall/bi-fold door but instead they busted up the trim and tore out framing to do their install directly in the way of the door. I understand that the owner who was selling the house probably didn't care - they likely just wanted the "cheapest" thing done to get the sale, but it showed a distinct lack of foresight AND a lack of respect for the new owners (my sister, brother-in-law and their kids). It really isn't THAT much more difficult to CARE about one's work! Based on that, I cannot recommend them.

Very poor on communication, will not return email requests. Will call and schedule a day then not…read moreshow up. We have been asking for a year to please come out and stop the banging noises in our ducts, it is absolute torture at night to listen to. They came out once, hit the duct with his fist and called it good. It has gotten worse with time I have 6 emails to them to please fix it, no response. Now we are reaching out to other companies to see if they can fix it, litigation will follow if there is a cost. this is not the way to treat someone when they spend a lot of money on a new HVAC system.

I have utilized the services of this company several times over the past twenty plus years. Each…read moreand every time I have been more than satisfied. The owner, John, is a perfectionist, he has corrected things that I never noticed but did not stand up to his standards. This was done without an upcharge of any kind. At the end of each workday the job site was cleaned up so as to be unaware that any work was taking place. His crews have always been polite, professional, and courteous, and patient with my questions. I would recommend Dex Plus to anyone looking for a new home or a window replacement. They seem to do everything.

We requested a deep clean in the kitchen, clean bathroom and hard floors and shampoo carpeting of a…read morehome we were moving into. KB Cleaning showed up on time and cleaned to our satisfaction. Let us move in with confidence.

Best cleaning crew around. My floors have never been cleaner. Reliable, on-time, thorough job,…read moreconsistently. Hard working and great at communicating. Won't find a better cleaning service.