Had a wonderful massage by Rosie!! So relaxing and she was able to work out some very tight and…read moresore spots!! I'll be back!! Thank you Rosie!!

We've now visited Refuge Spa in Carmel for the second time, and it's easy to see why my husband…read moreloves it so much. It's the perfect place for him to truly unwind with complete silence, no distractions, just pure relaxation. The atmosphere is incredibly peaceful, and you feel it the moment you walk in. Reservations and Checking in was easy and the front desk welcomes you! We started with a deep tissue massage with Angie who was awesome, which was the perfect way to ease into the experience. It left us both feeling completely relaxed before heading out to enjoy the amenities The thermal pools are perfectly maintained, ranging from warm to hot. He especially enjoyed going through the full thermal cycle... the cold plunge, sauna, steam room, and then back into the hot spa. It's such a refreshing and rejuvenating experience. We ended up staying for six hours and honestly enjoyed every single minute. It's one of those rare places where time just slows down, and you leave feeling completely reset. We'll definitely be back again as it's been my husband's annual birthday gift from me!

Best! Massage! Ever!…read more My husband and I had an appointment and it had to be rescheduled due to an emergency with the massage therapist which was no worry and they were great about rescheduling when we were available. When we got there they'd given us an upgrade due to the "inconvenience" which I'd say it wasn't at all especially since everyone was so nice about it! The staff was incredibly friendly and knowledgeable and walked us through the whole process and even brought us water afterward. We'll definitely be returning next time we're in town!

I had a deep tissue massage here ($160 + tax). It wasn't the deepest tissue massage I've had (was…read moremore of a Swedish style), but I still enjoyed it. I wish I got the name of my masseuse because she was so sweet. She really tried hard to work the spots she found tension in. The lobby is relaxing and the spa in general, is beautiful. They play relaxing classical music during the massage.

Today was an amazing day at the Spa on the Plaza! My therapist was Annmarie, she gave the most…read moreoutstanding hot stone massage! She was very attentive and so much attention to detail which I loved! I can't believe how different my body felt after treatment! Her spirit was calm, peaceful and kind! Thank you Annmarie for a beautiful experience! Nanci Shaddy

Spa on the Plaza Monterey,Ca…read more From the moment I stepped into Spa on the Plaza, I was struck by how tranquil, serene, and beautifully maintained the entire space is. The atmosphere is warm and inviting, with soft lighting, calming scents, and an overall sense of peaceful elegance. Every corner feels thoughtfully designed to help you unwind--clean, soothing, and truly relaxing. It's the kind of place where your shoulders drop the second you walk in. The front desk team deserves their own recognition. Their high energy, genuine warmth, and constant smiles set the tone instantly. They greet you like they're actually happy to see you, not just going through the motions. The staff creates an environment that feels friendly, comforting, and completely welcoming. They're attentive without being intrusive, and the energy at the front makes you feel taken care of from the start. All together, the atmosphere and the team make Spa on the Plaza a place you want to return to again and again--inviting, relaxing, and refreshingly positive. A true gem in Monterey.

My husband and I came to the area for our "babymoon" and booked a couples massage. I had the…read moremommy-to-be add on to mine. The receptionist was very friendly and showed us all the amenities of the spa. Even though we weren't staying at the hotel, we still would have access to all the features, such as the gym. We started off in the changing rooms which were really nice and clean. There were a lot of little goodies available to help you freshen up before your service. We were also each given a locker key, sandals, and a robe which we appreciated. Once you are changed, you wait in the lounge where the staff will get you when they are ready. The lounge was water, coffee, tea, and a handful of snacks available while you wait. My husband and I were picked up promptly at our start time and were led into our room. The ladies that worked with us were great and did a good job adjusting things for us as needed. Since I'm pregnant, they had special pillows for me so that I could lay in my stomach. Overall, this was a great experience and we would definitely come back!

I was really disappointed with the spa experience, especially after calling multiple times…read morebeforehand to confirm they had sulfate-free options due to an allergy. I was assured accommodations were available, but when we arrived, the staff member checking us in was rude and dismissive when we asked about the products being used. She seemed annoyed when we asked her to verify whether anything was sulfate-free. Because they couldn't confirm safe products, our soaking tub ended up being filled with just warm water instead of any of the advertised aromatherapy, Himalayan salt, or coconut milk options -- yet we were still charged full price. No apology or acknowledgment was offered despite the incorrect information given prior to our visit. It was especially disappointing because we otherwise had a great experience at the hotel, but the spa service and customer care did not match that standard.

Did couples massage, it was really relaxing, enjoyed it. Great technique, really got rid of the…read moreaches.

I loved my Reiki treatment! This is the first time that I have been to Body Suite Day Spa and the…read morefirst treatment I received from Lynn. My treatment was so energizing. Lynn is a very astute and sensitive practioner. She is able to access complex energy blockages and help me release these blockages for my healthy energy flow. The spa facility is beautiful and soothing. Even down to the sound system -- I enjoyed my treatment to the sound of breatking waves and beautiful music. My highest of recommenndations. Thank so much, Lynn!

Awesome place! Hands down best massage I've ever gotten. Brittany is super knowledgeable and has…read morehelped me immensely.

Took my wife here for our anniversary get-away to Monterey. She went with the massage and facial…read moreoption. She was quite happy with the service.

Had a Invigorating body scrub with Beth and a 90 minute deep tissue with Adam. Very talented and…read moregifted staff. They make sure you're taken care of and give VIP treatment.

I went here on my birthday for a massage with one of my best friends. I had not been here since it…read morewas a different spa probably 15 years ago. It's changed quite a bit over the years. Here are some of the good and could be better Points: Good! - discount for locals! - nice sauna and steam room - facilities are very nice and relaxing - service from all staff was outstanding! - massage was pure heaven! I'll be back for sure. Could be better... - because it's a hotel (I guess) you need a key to get in the building. Then you need a key to get in the locker room. OR you press a buzzer or call the number on the door. Makes for a bit of an awkward first impression / not easy to go back and forth from treatment area upstairs to locker room with sauna and steam room downstairs. - there are no alcoholic beverages available. When we inquired about having a birthday toast they suggested we could bring our own bubbly and sit outside in the hammocks/swings. We did this and it was very nice! But see the point above about getting back in. Bit challenging! - Here's an easy one to fix: there is no cold water in the locker room so if you go in the sauna you'll need to go back upstairs to refill your cup or water bottle then have someone let you back into the locker room. A simple water station in the locker room would solve this issue, - Toiletries are available (a plus!) but on demand (not convenient). Would be great to have a few common items out like many spas (deodorant, hair spray, hair ties, etc.)

Our stay in Santa Cruz was the epitome of tranquility. The hospitality was truly…read morephenomenal--attentive, seamless, and warm. Having a private sauna in the room paired with a thoughtful selection of hot teas made for an incredibly rejuvenating experience. Everything was impeccably clean and well-maintained! Definitely will be back!

One hour's Time goes fast when you're relaxing and taking it all in and enjoying!…read more Service was kind and cordial. Sweet garden oasis is a wonderful view while you're sitting in the hot tub. Sauna fits two people it is small and just enough space, or one person if lying down. Book weeks in advance online. I used to keep checking this place and wondered why it was never available. You just have to plan ahead Left feeling calm with a soothing feeling

Moldy, Dirty & so cold with a horrible customer service ! Avoid this place!…read more Rooms were small, unwelcoming, dirty with peeling paint. Also Customer Service is extremely rude. I have been to the facility a couple times & called them over the phone for assistance : when I asked to talk to the manager, She was worse than the employees. They treat their customers as ATM machines instead of providing a genuine authentic customer service that will make customers want to come back. They don't care for positive feedback which is a big Faux-pas in a service industry like this one! Gladly, there's plenty other much better spas available in the area.

A delightful spa that offers fantastic massages. Truly one of the best massages I've ever had…read more.. same for my husband and friends. The facility is beautiful and well maintained. On site facilities include sauna, steam, hot tub, salt room with zero gravity chairs, relaxation room, a quiet room with fire pit, and showers. It can get very crowded on the weekends so if your appointment is on a Saturday or Sunday then plan to wait for showers, dryers, and use of the facilities.

Don't go to this place. The staff there are terrible. The receptionist and masseuse were rude…read more (Mainly the receptionist.) Going here was a waste of money. The massage was MEH. and the masseuse was a little too old to properly apply any pressure. Also the place where you get your massage is practically in their lobby. They have this small sectioned off area where you get your massage. The only thing dividing you from the new clients entering this place, are at best foam cubicle walls or at worst draped curtains. Seriously Don't even try to go to this place.

Very nice owner! Large spa but private - good price and you get a full hour massage - not 50…read moreminutes!! She is newly opened, speaks great English and has super strong hands. Everything is very new and very clean (to include the bathroom). Not at all sleazy!! Best to make appointment, st the time I was there, she was the only one so she did have to turn a customer away. I will definitely visit again. :)