1. Toril Sells Houses Team

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Sumner, WA

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Toril Sells Houses Team

4.2 (15 reviews)
Closed • 9:00 am - 5:00 pm

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6 years ago

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3 years ago

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6 years ago

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6 years ago

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3 years ago

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Toril S.

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6 years ago

Valinda, Johnny, and Toril are awesome! I've had a very good experience working with them to get my condo sold.

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8 years ago

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8 years ago

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7 years ago

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9 years ago

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13 years ago

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13 years ago

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12 years ago

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13 years ago

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12 years ago

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Review Highlights - Toril Sells Houses Team

“Toril, Johnny and team were outstanding in helping us with an out of state move.”

Mentioned in 3 reviews

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Bobby Brown & Associates - Keller Williams Realty - Client events

Bobby Brown & Associates - Keller Williams Realty

(10 reviews)

In short: We're…read morefirst time sellers. We just worked with Bobby on a difficult property for about 6 months. As the property was just sold, I've already recommended Bobby to friends and family. I recommend him to you as well. What you'll get from Bobby Brown is a realtor with all the smarts of an inspector, the gut instinct of an appraiser, the detail-orientation of a plumber, and the labor intensity of a landscaper. He's always ahead of the game, suggesting easy fixes to future problems that you don't even know about. 10/10, 5 stars, 2 enthusiastic thumbs up. Bobby is the best. Our longer story: My family inherited a trust fund which was invested in a home in Bonney Lake, WA. Almost as soon as the house came into our name, the septic system fell apart. At this point, we called Bobby and let him know that we were looking to sell, but weren't sure where to start. We were unsure of how to move forward because we live in Spokane and the house is on the west side. Immediately, Bobby recommended a septic company to work with (Flohawks) which led to a string of excellent companies along the way (Vac-Tec installers and Ric Wilkerson to name a couple). As we learned more about our failing system, the price was rising by the 10,000's. In total, it ended costing around $40,000. Feel free to skip this paragraph, but here's a story from the install that I think shows Bobby's care and integrity for our family. Once the system was finally installed, Bobby came by and made sure that everything was working. Immediately, we realized that the main water was busted. I was actually afraid to call around to figure who did it, but Bobby made the calls with me and we got to the bottom of the situation. I would literally call someone, put them on hold, ask Bobby what I should say, then say that. Call after call, companies denied that this was their fault and I was getting pretty nervous. Eventually, we figured out who did it, they owned their mistake, then fixed it free of charge. Kind of a weird story, but I thought that it was SO cool that Bobby was willing to make those calls with me and finalize the system. For me, that went above-and-beyond what anyone could ever expect of their realtor. Throughout the rest of the process, Bobby always worked with us personally, rather than sending someone to represent him. He helped us haul away 1,300 pounds of trash left by our previous tenants (see pictures), fix a number of small inspection points (again, we live on the other side of the state, so he just volunteered for this), conduct 4 different open houses, and was friendly 100% of the time. At every interaction, I felt that Bobby was setting the standard for all other realtors. He's hard-working, value-driven, personable, smart, punctual, and always answers his phone. We believe that he listed our house for the perfect price and did an outstanding job of keeping us in the loop (again, we're across the state). I wish that we lived closer so that we could refer Bobby to more people, but know this: you will be so glad that you went with him and his team. They're a breath of fresh air and give you a sense of peace about a very stressful process. Bobby, you're the man!

Bobby Brown and Michelle helped us navigate through the process of buying our first home. They were…read morea pleasure to work with. Very knowledgeable about the area in Pierce county. We would recommend friends and family to work with Bobby and his team anytime!

Marguerite Martin - Tacoma Real Estate Agent - Goodbye California and HELLO Pacific Northwest!

Marguerite Martin - Tacoma Real Estate Agent

(46 reviews)

Over the years, Marguerite has twice helped my husband and I buy and sell real estate here in…read moreTacoma and continues to be a source of guidance and advice. We know we can reach out and get our questions answered about the real estate market even if we aren't going to be buying or selling at that moment. There's never any sales pressure with her. When we sold our condo in downtown Tacoma to get a single family home in Central Tacoma, Marguerite advised us as we prepared. Then, when the time was right, she connected us with an amazing local agent. Eventually we bought the house next door directly from our neighbor. Even though there was no commission in it for her, Marguerite was always happy to make recommendations, advocate for us, and provide vendor recommendations for inspections and repairs. The service Marguerite provides is really unique. We love her realness and honesty as well as her real estate expertise, and we know she will always give us great service and advice. We highly, highly recommend her!

Marguerite is the best. A quality human with vast knowledge in her industry, and someone who is…read morealways working to raise the bar. She is truly interested in her clients, her community and creative ways to bring it all together. We bought our house from her 13 years ago. She was our Tacoma welcoming committee, and she STILL CHECKS IN. Tacoma is lucky to have her. If you need to buy or sell, do yourself a favor and reach out to her. Because even if she can't help you, guaranteed she knows who can.

Anne Jones - Windermere Abode - In an effort to discover new marketing opportunities, Anne attends conferences and connects with thought leaders in her field.

Anne Jones - Windermere Abode

(29 reviews)

I don't even know where to begin writing this review. Anne is beyond amazing. She is truly an…read moreexceptional realtor. We sought out to find a realtor to list our first home for sale. My husband was being relocated, so technically we were supposed to use one of the company's appointed real estate agents, but I stumbled upon Anne's website through a mutual friend who had used her to sell their home in Tacoma and I immediately liked her online persona. I then found out from my neighbors that Anne had sold the house next door to us, as well as the one directly behind us (in about a week!). I knew immediately that we needed to hire Anne. So we jumped through a few hoops with our relocation company to allow us to use a different realtor. Now that our house has officially sold, I can say that this was truly the best decision we could have made. In fact the realtors that our company had selected for us had told us they were going to list our home for roughly 50-75K less than what Anne suggested listing it at. Now that it has closed, had we gone with the other realtors we would have left at least 50K on the table. That is a lot of extra money we made thanks in large part to Anne! She is so knowledgeable about the University Place market, she knew things about our house and location that even we didn't know. She went above and beyond our wildest expectations as a realtor. She answered our questions (many many questions!!) via text and email almost immediately... and this is over the course of three months from listing to final close! After we had already moved she went to our house before showings to turn on lights, heat it up and be there to greet the other real estate agents. She was even on hand to schedule our movers when the time came for us to finally move into our new home in Texas. I haven't even touched on the beautiful youtube video she made for our house which generated close to 2,000 views!! The online marketing she did to target specific buyers that would be a good fit for our house, as well as her in person demeanor. She is truly a remarkable person and realtor. My only complaint is that she doesn't live in Texas and therefore isn't able to help us buy our next house! THANK YOU ANNE! You set the bar really high! :)

We were very fortunate to be able work with Anne to sell our Condo in 2011. Given the challenges of…read morethe housing market, it was awesome to work with someone as knowledgable and accessible as Anne. She was able to answer any questions we threw at her regarding the short sale process and kept us in the loop with all activity (or lack there-of). To help with the sale, Anne created a video that really showed all the best qualities of the condo and I absolutely believe this helped us get it sold. I would highly recommend Anne to anyone buying or selling in the Tacoma area.

Evergreen Note Servicing - Our Headquarters in Sumner, WA

Evergreen Note Servicing

(67 reviews)

Days after a recent very large principal payment failed to appear online in the account for one of…read moremy borrowers, I emailed Evergreen to find out why. I was told that transactions are dealt with on a first-come, first served basis, and that the payment would not be posted before 7-10 days. (And they reminded me that I would be docked $25, fee for the extra payment). I was not even addressed by name, but by "Hello Valued Customer." That alone tells anyone that they are not even valued enough to type the person's name. In the digital age, it should take 7-10 minutes to post a payment, not 2 weeks. I would even be happy with 24 hours. The canned response suggested I call if I wanted more information. I know better, as I was on hold for 30 minutes the last time I called them, only to get a very rude and condescending customer service person. This has been typical, although in fairness I must say on one previous call I did get a polite person whom did not treat me as an annoyance, but as a human being. My borrowers have shared their own horror stories about this company as have many other reviewers. Customer service is not rocket science. It is the art of helping customers with their needs. Sometimes you even have to go the extra mile, but such efforts are usually rewarded tenfold in the long run. Why is it so hard for Evergreen Note Servicing to understand that customers are their bread and butter, not an adversary??

This company seems designed to minimize any real interaction or accountability. If you're a…read moreseller/lender relying on steady, reliable payments and escrow management for peace of mind, this is everything you want to avoid. The complaints about poor communication, delays, hidden frustrations, and no real support are consistent across dozens of reviews. Save yourself the headache and hair-pulling--choose a different servicer with actual customer support and better practices. You've been warned. This version is concise (under 400 words), factual, and uses bullet-like structure for readability. It emphasizes the warning without being overly emotional or rant-like, which makes it more credible and likely to help others.

Toril Sells Houses Team - realestateagents - Updated October 2026

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