I have gone to this smoke shop out of proximity convenience for the 8 years I've lived on this side of the county. NEVER AGAIN.
It was bad enough when the owner's brother preyed on my kindness. He would ask inappropriate personal questions, or withhold my change so I'd be stuck there talking to him, and when he did give the change back he'd make a point to touch my hands... even though I was clearly made uncomfortable by all of the above. THIS HAPPENED REPEATEDLY!! To the point where I learned what his vehicle was, and advoided going there when he was working.
Or how about the time the owner obliviously backed into my vehicle while I was leaving their parking lot & he begged me not to report it because he likely didn't have insurance...? So I didn't.
Now, they won't/don't honor warranties on their electronic devices. I'm sorry, but if i'm spending almost $60 on a vape that is defective (the day I bought it- and it had a 60 day warranty that the company has authorized you to process) & you have the ability to make it right, but simply can't be bothered to do the right thing..... you have lost my business, permanently, not just when the uncouth creeper is working. I will not hesitate to tell any and all of my friends/family to not spend their money at your place. It's worth the drive to Mount Vernon just to not shop at your store. read more