Updating my review since the hair stylist that I used to frequent no longer works here. I still trust this hair salon more than others so I continue to come back even though it is a little bit of a drive for me. I went to another hair salon for awhile because they seemed more professional but they messed up my hair so bad multiple times that I stopped going. I came back here because they have never messed up my haircut. Just a warning though, this place gets busy on weekends and around 4 or 5 PM when people are starting to get off work. I came on a Saturday morning and waited over an hour for a haircut. I don't think they're too busy on weekday afternoon so I'd go here during a lunch break if you want a haircut. I'd also bring a mask just in case, this hair salon is not the cleanest place. read more

Very frustrating experience. The hours on Yelp says they're open, but when I arrived, They refused me service saying they are closing 1 hour before posted times .The Owner is saying this is an old owners Yelp page but the number listed on the Yelp is correct! Lair! If your hours have changed, please update them this is misleading for customers. Very Rude owner. read more

Really great haircut for my husband and toddler son! Clean and friendly establishment. Hair stylists always cut the way you ask them to. My husband is particular with his hair and always returns to Nhi or Jenny. Most importantly, they are patient and gentle with cutting my son's hair. Solid hair salon! Very happy with their service. read more

I've been coming here for 7 years and have never been disappointed. The staff is very nice and the haircuts never come out looking choppy or unprofessional looking. read more

I do not recommend this place. The environment was unclean, the staff were rude and unprofessional, and the haircut my son received was poorly done. Overall, a very disappointing experience. read more

I ask Kathy not to line me up and give me a high fade. She lined me up, gave me a taper, along with a bad attitude. She knows she did this on purpose cause She didn't give me a mirror for me to look at my haircut. I'm always polite and leave a generous +45% tip. I won't be returning here again. read more

honestly I love this place my haircuts come out really good everytime! they take really good care of you here I personally recommend coming here. Henry Ramirez FYI Jenny the best barber! read more

Good haircuts every time. They wash your hair as well. Consistent with haircuts and cost is reasonable. About $17 for haircuts before tip. Sometimes there's a wait but it doesn't take too long. Barely any cell service though here. read more

I asked for a low taper fade but they messed up. Plus the barber was saying stuff that I didn't like. The vibe? It was trash, the staff said stuff that made other people look at us. They were very impatient and not welcoming and not friendly. read more

Always do a good job and are friendly to my seven year old girl. It's her favorite place

It seems like if you aren't family or a friend of the hairstylists you will get skipped in line and you will have to wait a long time. The hairstylists' friends just walk in, and they get immediate service even without an appointment. (You can hear the conversation between them where the friend asks if the hairstylists can take them without an appointment.) Their sign-in sheet is a joke since the order is not even followed. If you sign up for a certain stylist and that stylist wants to help another person, the stylist will just tell you that they too busy for you and that another stylist can take you, but they tell you this after you have waited for a while. It's the worst customer service. On top of all this, they raised their prices! I definitely will not be back! read more

I made an appointment the day before and they were able to put me down for 9:30 the next day. I came before 9:30 and waited not too long before my son turn. Rin cut my son hair, he did a nice job. The price is very reasonable for men haircut $14. Will come again. read more

Very good customer service, fast and reliable. Highly recommend top cuts to anyone who is in Elk Grove.

They just lost a returning customer. I signed in and asked for Rin, they allow requesting your preferred stylist. I waited about 30 minutes. Someone else calls my name and I let her know I'm waiting for Rin. She turns and speaks to him in their native language and turns to me to apologize but he can't service me because it's busy. I was next to be called on his list, but he took in a father whose son got his cut. Rin kept looking at me to see my reaction for taking the father, who didn't sign in, because I was next. I looked at him back to let him know I'm still waiting, but didn't say anything about taking someone else who wasn't signed in, no big deal to me. But after all that time and to be patient about having someone taken before me, to be told he's too busy was just wrong, horrible service. read more

Nice place and great hairstylist people, I have a nice experience and was very pleased by their service, well recommended!

No stars if I could. Abslutely worst customer service. When they are supposed to open at 9a, no one is there on time. They're always late, and when you come back, the lobby is full and it takes an hour or more to get a haircut. Also, when I placed my glasses on the counter, I looked up, and a roach was crawling across the back of the counter. Disgusting. read more

Well where do I start. I took my son here to get a haircut, 1st they were not using the sign in sheet (which was weird), but there was 5 people on one side of the waiting room and 4 on the other side. Not knowing who was next or waiting for a particular barber it was confusing. Finally everyone who was before my son was done and 3 new people came in at that time. When it was my son's turn the lady said she had to do other people 1st and if I would wait for the only other barber ??? When those other people came in they didn't have an appointment and even asked how many people were ahead and waiting. The system of who they want to take and who is waiting for someone is ridiculous. So after a 45 min wait, we will never be back. We will stick to paying more for a real haircut at Images 2. To top it off they did not want to cut anymore hair, so they told people who were walking in they were closing early today and locked the door. read more

Ouch. Drove by on Monday between 7-730pm hoping for a quick, good trim. Lights off, dark inside, looked like they were closed! Needless to say, I had to take my business elsewhere. read more

Great haircut and even better price. Staff is friendly. I have been going there for 15 plus years.

This place is awesome. You get a nice haircut plus they wash your hair. The guy named Rim is really good. He takes time to make sure you are happy. read more

I love Rin! My son is autistic and hates getting hair cuts. I didn't explain my sons situation to him. He's so gentle and quick. Katie is awesome too. I see why they are always busy. read more

I had gotten mediocre hair cuts a few times in the past few months- they weren't the best but was ok for the price... then the last cut they got a line (3-4 customers) and Kathy rushed my hair cut, didn't listen when I asked her for adjustments and called The other stylist (I think his name is Rick) 3 or 4x to come in during my haircut, delaying further. Then this week I came in, waited in line for 30 minutes, when my turn came up Kathy sat me in a chair, then decided she wanted to help out other customers first who had arrived far after I was there, and asked me to leave. Terrible service, mediocre haircut, will not go back. read more

Great experience every time I've come here. New to the area, and happy to have found a place to get my hair cut without searching too hard. Thank you Rin and Cathy! read more

They're pretty quick and it's only $8.

This place is cheap, always less than $12, + The price is not consistent, sometimes 10,11 or 12, - Random people enter, having not signed in, and they get to jump the line, - More minuses than pluses so I won't return. read more

Cathy is awesome she is my go to hair stylist, i keep returning for the fact they wash and message your hair whichni love., I did have to wait awhile one time seems some I was missed in line so keep a heads up on that(reason for not 5 stars). read more

Nancy's my gal. I've been getting my haircut here over the last five or six years, and I dare you to try to get a better cut for under $15 if you're a guy in this town. If you're looking for Frou Frou this is not your shop, go elsewhere. If you're looking to look sharp on a budget, and don't mind a little wait if you're late on the weekends this is your joint. read more

First off I drive far to get a cut here. I've always had a good cut and great service with every employee there. When I get so lucky to have Cat cut my hair she really is on point, she remembers your last cut. I feel so relaxed when I leave there. Cuts are cheep but take care of these folks :) read more

Not very much like Yelp to rate a haircut place, but I have to give Top Cuts major props. My barber there is Maria, who is an adorable, patient, and highly skilled professional. For $9, I always feel bad so I usually tip at least 50%. The first time I went in, she spent about an hour making sure everything was perfect. Then, she got my hairstyle down (fade and taper), and now every time is in-and-out. Additional tip for Asian males with fade/taper cuts, Maria is definitely trustworthy! read more

My son and husband only come here for their haircuts and they are always pleased with results.

I have gone to this barbershop several times. They accept walk in's and very affordable prices I have had a positive experience. Last night things took a turn for the worst. I'm Nigerian. So I understand my name is hard to pronounce so I knew when the hair stylist paused I knew it was me. So I got up and went to the chair. Then she proceeded to say why are you here? Why don't you go to your people to cut your hair? I said I'm not from here and I didn't know there was a barbershop down the street. Then she continued to say is it because it is too expensive? I said no it's not too expensive. I get a haircut every 6 weeks. I can afford 40 dollars. Then she continued to say. I am scared to cut your hair. I am timid. We don't typically cut your peoples kind of hair. Trust me I was tempted several times to get out that seat. It took everything in my power not to just go off but again I thought about the stereotype associated with being an African American man. So I didnt do that. It still very unfortunate and sad that we as African American people in 2022 are still dealing with racism and prejudice at this level. We are still not welcome in certain places. I will not be coming back to top cuts again. read more

I've been coming here for a couple of years now. The staff here is always nice. Even though Rin usually cuts my hair, I have no problem going to the other ladies as well. I was having trouble finding a decent place that didn't cost an arm and a leg in Elk Grove and I finally found one. I can't speak on them being able to do full on salon type cuts, but If you get a basic hair (fade with trim on the top), give this place a try. read more

Bad Service! They Lack Professionalism & Courtesy. They Don't Even talk to you when you are there waiting. I waited for about 10 minutes seating in their lobby and was then told by the young girl that they couldn't cut my hair because they didn't have enough time to get to me. That's why they lack courtesy and professionalism! Save yourself a trip and go somewhere else where they value costumer service. read more

Rin and Cathy are a must if your looking for a clean fade. Price for the quality is a bargain.

Never again...I was skipped. The male that works there is very rude. Apparently he couldn't read my handwriting, it was legible. He even had the nerves to ask another customer if he can read my handwriting? The customer clearly read my name. It turns out the customer that he had asked, was also skipped. I asked him, The customer was able to read my name on the clipboard, so what's your excuse? He was speechless and had nothing to say. Very unprofessional. read more

My son's haircut turned out just okay. The guy cutting his hair obviously had no patience for a four year old that likes to talk and move more than an adult would. He seemed to rush through the cut, and I had to ask him to fix the fade before we left. I might try this spot again, because the price was right and because someone recommended it to me, but I don't think I'll have the guy cut my son's hair again. read more

I was looking for a new place to get my hair cut, and went to Top Cuts on the reviews on this site. Cathy cut my hair and at first I was pleased, but then she took out the clippers and shaved my neck. I was surprised and disappointed! I suppose she is not used to cutting women's hair! I left no tip and will not go back! read more

Cheap Cheap Cheap. Need I say more. I always have Cathy cut my hair she is a perfectionist!! Cash only

Used to be a great place to get a haircut but the last 2 years they started to suck. They close earlier than advertised and if you show up with them wanting to leave early good luck. They employees are rude and disrespectful as of late. Don't recomend this place any more. read more

This place, at least for me, was known for having amazing low prices and I have been going to them for years. They would actually give good haircuts as well. However, today was a little weird. Before today, I went a couple or so months ago and the only guy that I've seen there cut my hair. I had long hair (almost down to my belly button) and he basically cut a lot of it, shoulder length or so, and did the hairdryer, straightener and made sure to make it look great. He charged me $12 which was totally understandable and a great deal. Today a lady cut my hair and my hair was already short (a little past shoulder length) and I wanted around 3 in off, to make it sit right on top of my shoulders. She did the same thing with the hair dryer, straightener, and the little details to make it look good. However, this time she charged me $16 ....and despite their giant board displaying "regular haircuts $11" she told me that men's haircut is now $11 and also my hair was really thick and that's why she's charging extra...i would understand charging extra for thick hair if they were dyeing my hair bc they would be using more product, but charging more for thick hair during a haircut, rather, a simple trim? In my opinion, that was unreasonable. This made me really sad bc not only was their prices on the giant board not updated, but it seems like depending on the person they charge differently/inconsistently. From this experience, I think I'm going to have to start researching for another hair salon. BTW: despite this experience, the haircut was still pretty good, and they accept card now (debit at least) read more