This depot is run by morons.
Most of the staff are foreign bad speaking Know nothing imigrants.
on a minium wage,They don't care if your order is right or not.
All they know is how to read numbers.
They know nothing of the building trade at all, so no good trying to explain anything to them.
Every order you give them they get wrong.
I came away, and back to a job in the Forest of Dean to find most of the items in the bag were wrong. It is a good half a day to go to the nearest Toolstation and get back to work.
I then decided to order direct from the warehouse.
This order was made on Wednesday morning.
I was told that I would definately get the delivery on Thursday.
I received part of the order, but the bulk of it was not there.
As one of my employees received the goods I couldn't know it was incomplete until it was unwrapped.
I phoned Toolstation to be told that the courier had it on the van and that it would be re-delivered.
I left that job at 5.45pm, there was NO DELIVERY.
I phoned the warehouse to ask what the hell was going on.They told me that because it was after 5pm the order probably wouldn't get delivered before next Monday.
I now have 2 tradesmen at £180 per day each turning up for work tomorrow with nothing to do.
Apart from that the owners of the house are coming back from holiday on Saturday to find NO HOT OR COLD WATER, NO TOILET AND NO COOKING FACILITIES.
I will probably lose this contract because of the Cowboy outfit called TOOLSTATION.
This is probably the 15th time I have ordered from them and not one order has been correct.
If your son wants a cowboy outfit for his birthday, buy him The Toolstation company.
They are very polite on the phone when they ask for your credit card number. That is when the politeness stops.
I will tell everyone I know to avoid this bunch of idiots like the plague.
I am now ordering the goods from Screwfix.
They might charge £5 for delivery but their prices are cheaper and their service is better. so It is far cheaper to give Toolstation the big elbow. read more