Had our truck in for service decided to trade our truck. Tyler was such an amazing salesman from…read morestart to finish! He went out of his way to help us and we could not have had a better shopping experience! Please see Tyler if you are considering making a purchase!!

We bought a 2022 Jeep Wrangler from this dealership in December 2024. We had to take the vehicle…read moreback in about every other month for some sort of issue. Finally, we became so disgusted we traded the Jeep back to them for another Jeep Wrangler. Have been trying for over a month to get chip in windshield fixed on this second vehicle. Supposedly the glass man comes to the dealership every Wednesday but every time we show up, he's not there. They assure us they will call when he arrives. We never receive that phone call. By the way, the lemon vehicle we traded in is on their lot for sale to someone else for almost the same price we paid for it 2 years ago. Beware if you are looking at a red 2022 Jeep Wrangler on John Hiester Chrysler Dodge Jeep Ram in Lillington.

lol went car shopping just to experience the first bait and switch tactic they said the car came…read morewith a performance package and that's why the original value was so high I talked them down a bit then after going over the carfax I didn't see anything about the performance package after I confronted them they said and I quote "we don't have to sell you the car and you don't have to buy it" false advertising and deceptive business practices

Great communication, they went above and beyond with my service. Good to have a place to go here in…read moreLillington. Thanks!

Had an ongoing issue for months by phone, decided to go to the dealership,had the pleasure of…read morespeaking with the General sales manager and Bam! Problem solved Thanks Riz

I am very unhappy with this place and will never buy a ford car/truck ever again ... they were…read moredoing a promotion sent me a flyer with a ticket, the ticket showed I won!!!!! I got three diamonds on it, I showed up to claim my prize they tell me it's to late. The flyer say til 8pm I show up at 6:40 they told me everything is close it's over it was a misprint on the flyer this is bull after I drove 25 mins there. As a business they should have honored my ticket

On August 5, 2022, I purchased a 2018 BMW X5 from Goodman Auto. I traded in a 2015 BMW X5 that I…read morepurchased from the same dealer; July 2019. They gave me on paper $22,000 for my trade in. MR. PATRICK GOODMAN, OWNER paid off one loan of 10, 549.01 and has sent me payments of $317. He still owes me almost $10,000. He has not answered my phone calls since December, 2022. Thomas Branch, General Manager has made excuses for him and apologized with a different reason every month as to why he has not paid me my money. I have clear documentation. I have now had to get a lawyer and contacted the NC DMV; fraud and theft department to get my money. I was told let me get past Thanksgiving, then let me get past Christmas, then we haven't been able to sell your trade. Last thing I was told was that Patrick had to move the vehicle lot from Clinton to Durham that caused Patrick to spend unplanned money. None of this has anything to do with the @$10,000 Patrick Goodmand, Goodman Auto owes me. Since January, Patrick Goodman has not even had the decency to answer my calls as if I'm going to disappear and let him keep my money. Thomas Branch, General Manager, answers my calls BUT I NEED MY MONEY......This dealer should not be able to operate; he is unprofessional, unethical and should not be allowed to operate. DO NOT BUY A CAR FROM THIS MAN. HE CAN NOT BE TRUSTED.

Bought a great car. Treated very well & drove away happy!…read moreI will recommend this dealership!

Very shady business dealings at this dealership! We have a detailed text timeline on purchasing a…read moretruck. DL and insurance info already sent in, just waiting for them to clean it and get paperwork ready. We get a call while waiting for the 3:30 time agreed on that someone came in from an hour away and purchased the car... General manager was rude and his response was you should have bought it Tuesday?? Soooooo looking a Ford DO NOT go to Crossroads at Dunn- Benson! Shady ethics!!!

It takes a while to get into Rob's service queue…read more However, Rob will go to measures of service that other shops will not, to fix a problem and to hinder the reoccurrence of the issue. Rob is fair in his estimates and final costs. All of my difficult issues go to him.

Ron Nissen is super knowledgable. Repaired timing chain, etc on 2004 Nissan Altima. $350 less than…read moredealer & import shop. I'm very pleased. I'll be taking the wife's Honda Pilot here if necessary.

I first started going to IA because they work well with the CarMax warranty group and now I can't…read morego anywhere else. Jason is one of the nicest guys you will ever meet and I never feel like he is trying to "sell me something". If he says, "you need to....", then you need to do it. He recently talked to me about a potential oil consumption issue, told me what I should consider doing about it and when I returned for my next service, he asked about what I had found out, what the dealer had done and was truly concerned for my well-being. It takes me 45 minutes to drive to IA but it is worth the time, effort and money. I take my car AND my husband's car there and will continue to do so in the future.

Got my vehicle back after about 3 weeks. Dropped it off with a full tank of gas, came back empty…read more No antifreeze in radiator. I always keep a check on my fluid levels. Will not return or recommend. I would go into the minus stars if I could.

I want to thank Jeff, Jamie, Dani, and the crew! I've always had positive experiences and…read moreappreciate their business. Best, Dan

Jeff Barnes is the very best auto repair in the area! All mechanics are licensed! Reliable and…read morehonest with fair prices. Communication is great with quotes and updates. Jeff Barnes is a hidden gem on Highway 210 just past the city of Angier. Highly recommended to everyone!

I've not used their services yet but they were profession and informative and I will likely use…read morethe in the near future for a different vehicle. They should be considered in your search for a quality vendor of car detailing service.

My son was sick inside our Honda CRV and it needed a full interior detail. Mr. Quinn arrived as…read morescheduled and worked for several hours removing the odor and residue. Very professional, very reasonable rate, and we get to keep our CRV. Highly recommend

Anna is amazing she was such a great help thank you so much for helping get my car towed after…read morebeing stuck on 40 for 3hrs

Great service!! Prompt. Took car of my vehicle. Driver was outstanding. Call this company if you…read moreneed a tow!!