Cancel

    Open app

    Search

    Tom Poe Diamond Jewelers

    3.7 (12 reviews)
    Ultra High-EndJewelry, Jewelry Repair
    Closed • 9:00 am - 5:30 pm

    Services - Tom Poe Diamond Jewelers

    Jewelry repair

    Tom Poe Diamond Jewelers Photos

    You might also consider

    More like Tom Poe Diamond Jewelers

    Recommended Reviews - Tom Poe Diamond Jewelers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Amy M.
    1
    42
    15

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Very rude and rude it seemed like they didn't want my money. I will never return and hope people will take their business elsewhere.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Tom Poe Diamond Jewelers

    You might also consider

    Verify this business for free

    People searched for Jewelry 820 times last month within 20 miles of this business.

    Verify this business

    Federal Way Custom Jewelers - Custom engagement rings are our specialty- like this pear shaped Diamond halo ring.

    Federal Way Custom Jewelers

    (120 reviews)

    $$

    Sean helped me with my watch today and was very informative and was an absolute pleasure to work…read morewith. They have a cute little dog named Sam which made the visit even better. I would give Sean 10 stars if I could. Please reach out to them for your watch and jewelery needs

    When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

    Fred Meyer Jewelers

    Fred Meyer Jewelers

    (6 reviews)

    $$

    I'm extremely disappointed with my experience at this Fred Meyer Jewelers location. I recently…read morepurchased a brand new ring right before my anniversary and immediately brought it back to have it resized. The ring had never even been worn. When I picked it up after the resize, it had a large scratch on it that absolutely was not there when I brought it in. I brought this to their attention and had to return multiple times for them to attempt to fix their mistake. While they eventually removed the large scratch, the ring was returned with additional marks and was clearly not properly finished. When I asked if it could be buffed out further, another employee tried to redirect the conversation by suggesting I should have the rings soldered together, which had nothing to do with the issue. I made it clear that if I had caused the scratches myself that would be one thing, but the ring was brand new when it was left in their care. After finally taking the ring home out of frustration, I discovered polishing residue packed under the diamonds that actually turned my finger black. I had to clean it out myself with a toothpick and brush, which should never happen after a professional jewelry repair. Between the multiple trips, poor finishing work, and dismissive responses when I tried to address the problem, this experience has been incredibly frustrating. I will not be returning to this location and will be taking my jewelry to another jeweler in the future. I expected far better care and workmanship for a brand new ring.

    Received quote and then next day received a call doubling the amount after I paid. Claimed stones…read morewere loose. Rings were checked when turned over and none were loose at that time. I've got an extended warranty so thats no big deal. The problem came with the call and in person experience. They gave multiple dollar figures over the phone changing each before and after putting me on hold. When I went to pickup the rings they acted like they couldn't find both. Slammed the baggie that had the rings on the counter and then noticed that both were there. They did not handle my wife's rings with any sort of respect. They are disorganized and disrespectful, not a winning combo for handling jewelry. I should have known better than to take a chance on them. Highly recommend steering clear.

    A Silver Line of Mine - Diamonds all set she was  very pleased with how it turned out

    A Silver Line of Mine

    (6 reviews)

    So good - just amazing work. My wife accidently stepped on her mother's ring and it was pretty…read moresmooshed up. (silver band) Aimy was able to get it all back in shape super fast, came back perfect. But the best part is Aimy herself, she has a wonderful heart and is truly a pleasure to be around. It shows how much she cares about what she does, not only in the excellent work, but the superior customer service as well. We'll have to back soon, as my wife's wedding ring needs a repair and to replace a lost stone. You won't be dissapointed in her work. Just do it!

    In 2012 I lost my grandma, when it came time to settle her estate all I really wanted was a diamond…read moreanniversary ring that my mom helped my grandpa pick out. I've always dreamed of having it reset, her fingers were teeny tiny and the style wasn't quite my own. Last year my dad lost his original wedding band, he was really upset, my momma got him another one but it wasn't his original. This year we've been blessed to be doing well financially when so many others aren't. This is where Aimy comes in! She has a small local jewelry business called A Silver Line of Mine. I originally met with her to talk about resetting my grandmothers ring into something more modern but I had a bigger idea than that. I wanted to also take a stone and set it into a band for my dad. Give him a piece of his mother's ring and something that will hold some sentimental value for him. I'm already planning some future ideas for some of the other stones for my aunts and uncle. Aimy did such a fantastic job bringing my dreams to life, I can't even begin to recommend her enough. Both rings are absolutely gorgeous and she was so sweet and helpful in making this happen for me. I'll let her beautiful work speak for itself.

    Tom Poe Diamond Jewelers - jewelry - Updated October 2026

    Loading...
    Loading...
    Loading...