Had to eat here as I stumbled on the restaurant and I knew it from Shark Tank. I can't remember what I got as it was a few weeks ago, but it was super tasty. Can't be counting calories when you dine here. The food did. It disappoint. read more

Who can not love a grilled cheese sandwich! I have a soft spot for Tom + Chee, they do comfort food the right way. The cheese is gooey and they have tomato soup for everyone's taste , classic, chunky or creamy! It is a little overpriced for a Grilled Cheese and Soup, but its so good you forget about it. The star of this place is their Grilled Cheese Donut, talk about glorious sweet, savory, going to clog your arteries kind of "dessert" (Surprisingly enough it only comes to about 360 calories, who knew!?)... they have them in all kind S'mores, Banana and Peanut Butter, or you can create your own. It's simply delicious. My one and only problem with this location is that no matter what time of the day it is, there is always a long wait for what should be "fast food", multiple times I had to wait more than 20 minutes for the food. At least the wait for food is good while you hunt down where you are going to seat, it seems that there are never any tables available. read more

Tom & Chee - Grilled cheese donut - Sandwiches Near Me - West Chester, Ohio

Both their famous "donut grilled cheese" and grilled "mac and chee" are sublime. The mac and chee is made with normal-size sandwich bread, but is very heavy due to the bacon, mac and cheese, and mozzarella, so you may want to split it with someone. I had to take half of mine home. There is no "service with a smile" here, but this review is for the food, not the sullen cashiers. read more

I am SOOOOOOOOOOO excited to have the heaven that is Tom+Chee right around the corner!!! We used to drive to Newport to get it as a special treat and when we heard this one was opening we about did some back flips. If you've never been to Tom+Chee though, I would probably suggest that you go to this one on a weekend or head to the ones downtown or in Newport for the time being. This location just opened, and it is right near a ton of businesses, so lunch hour is INSANE.I have been once on a weekend, and once now during the craziness that is workplace lunch time. OMG, the difference was like night and day, and had I gone only during the weekend, this would easily be a 5 star review. The first time was like all my other wonderful times, where I left happy and stuffed. I ordered the Turkey Pesto on a whim instead of the typical and delicious grilled cheese donut. It was sooo yummy, and I left wanting to return quickly. The only negative that day is that the parking lot is pretty small, and there are a few other businesses there so it gets full fast. I came back a few days later, during the crazy time of day, and it was just a letdown compared to before and the other locations. I realize they are new, and that it was filled to capacity too, but you'd think being in that area, they would realize what they were in for. It took at least 45 minutes to get my pesto turkey sandwich, and my friend ordered a chocolate bacon donut. Her order came out before mine, so I watched her eat part of her meal before mine even showed up. When I got it, it was warm, but seemed like it had been sitting. We had to wait for a table, which was expected but once the food came out it was just not the same quality as normal. My sandwich was so greasy, and the turkey just didn't taste as fresh as before or something. There was a huge line waiting to order, and a line for pickup orders. I saw a few people get frustrated and leave before they picked up their order, and the lady next to us was waiting about 40 minutes and still never got her meal. She went up to get her money back and left. I will go back, and I will redo a review for them once they get this situation under control. I will eat there pretty often because it's so close, but if the quality is like the other day, I will just stick to the original plan of going to Newport for a treat. I have to say, it really hurts my heart to give a Tom+Chee only 3 stars, but based on my two visits so far the negative visit left more of an impression than the positive one. read more

Tom & Chee - Inside the dining room. Plenty of fun things to read :) - Sandwiches Near Me - West Chester, Ohio

I ordered my food online and it said it would be ready at 12:56 pm and I stood in this line for 45 minutes and missed my whole lunch break. THIS IS RIDICULOUS!!!THEY ARE SERVING DOOR DASHERS BEFORE ME WHAT THE HECK!!!! read more

Tom & Chee - My order and the time it was SUPPOSED to be ready - Sandwiches Near Me - West Chester, Ohio

I think this place is darn good for a chain. Chicken grilled cheese was delicious. The Mac and cheese was made in house from scratch and was out of this world! Soup tasted fresh (I got the small dipper). read more

I went to Tom+Chee for the very first time. I never heard of the establishment until Mom said she wanted to take us there. I did a little research on YELP, bookmarked the location, and checked-in to the restaurant. When you walk in there is a large sign that says Tomato soup and Grilled Cheese. I'm a little skeptical - grilled cheese? I have many kids at home and cooking grilled cheese and heating tomato soup is very common. I even add pickles to mine! And, I'm not a big fan of tomato soup. My thought... this grilled cheese and tomato soup must be pretty good to go out and eat it in a restaurant. Like I said early, I can make grilled cheese at home, so I ordered the Pep+Chee. The Pep+Chee is pepperoni, tomato sauce and mozzerella cheese grilled on sourdough bread. For my side I ordered a bowl of chunky tomato soup. Visual appearance of Pep+Chee - size is similar to the portion you'd make at home. On the inside there was colorful pepperoni and thick mozzarella cheese with tomato sauce. The bread was perfectly browned on both sides. The chunky tomato soup was a rich red color with chunky tomatoes floating on top. The soup was served with oyster crackers. Taste of Pep+Chee - pretty good! The sourdough bread, pepperoni and mozzarella is a good grilled sandwich. The soup tasted excellent! The soup was thick, creamy and delicious. The chunky tomatoes were great! Overall the Pep+Chee grilled sandwich dipped in the chunky tomato soup are a winning combination! I did not try the donuts nor add any additional toppings to my Pep+Chee. The kids ordered regular grilled cheese with cup of plain tomato soup. They liked this combination like they do at home. The soup of the day was loaded potato but my mother said was not very good. They do serve Coca-Cola. If you are hankering for a grilled cheese and tomato soup but don't want to cook at home, they do have take out! read more

Tom & Chee - Pep n Chee with chunky tomato soup. - Sandwiches Near Me - West Chester, Ohio

We lost our Tom & Chee is Our city so it was so wonderful to be able to eat here while traveling! Great food!!

Some serious sandwich eats. Really tasty carry out option of soothing tomato basil soup and grilled cheese with turkey and bacon. Perfect food to combat the stress of today's social climate read more

I had lunch at the West Chester location. You can pick a favorite sandwich or do a design your own. I chose the BBQ Bacon Cheese which was tasty. You can opt for a combo or half sandwich and they have cups or bowls of soup as well. The seating area is open with ample seating where they bring your order to your table. If you're looking for something a little different, give Tom and Chee a try. read more

Tom & Chee - Restaurant wall - Sandwiches Near Me - West Chester, Ohio

My fiance and I were driving across country passing through Cincinnati and Tom+Chee was recommended by our Cincinnati friend as a must-try Cincinnati-classic meal. So we went. In summary, food is alright, try it once and is good enough sort of deal. I made my own sandwich and was a fine grilled cheese. However, as many other stated, sandwich was overly greasy. I wish the bread was thicker to balance the stuffing and the grease. Don't get the salad, just lettuce and a few croutons. Restaurant was pretty clean and neat. read more

I was excited when this location opened because I love the one in Newport. I have given this place 5-6 tries, hoping the issues were just because it is new. They've never improved. The fresh mozzarella is small bite sized pearls, and if you order a sandwich with that as the only cheese, they throw 5 on the bread and don't melt them. It doesn't even cover 1/2 of the bread. The store in newport uses big slices of fresh mozzarella, and layer them so they melt thoroughly and cover the whole sandwich. Ive also found their customer service is subpar to bad depending on the day. I've never had a single person working there seem to enjoy their job. It's really disappointing. I've given up on getting good food from this location, i'll continue to drive to the newport location. read more

Tomato soup tastes like tomato paste watered down. Yuck. Wouldn't recommend ordering it.

Stopped in here after a trip to IKEA. Like so many others, I'd seen the concept on Shark Tank and was interested. My thought was "I just want something fast". I ordered the Tom + Chee sandwich and a cup of tomato soup. Both were fine. The garlic sauce on the sandwich was very strong. The thing that really struck me was the fact that the place was just filthy. I had to look to find the least greasy table. The counter by the drink machine was covered in dirty dishes. I watched an employee organize them into stacks, then walk away without taking them to the dish room. They remained there until I left. I would agree with others that the experience was a disappointment. I didn't have high expectations, but Tom + Chee was really mediocre in my opinion. I saw recently that the Indy location, which I never visited, had closed. If it's anything like this one, it's not hard to understand why. read more

Soooo much grease I couldn't handle it. The tomato soup was so acidic my family couldn't finish it. The place itself was dingy so my hand sanitizer came handy. The reason for two stars are for the attendant/cashier who graciously made the best of the whole experience by asking us if everything was ok and bringing us extra napkins. read more

I was about 5 minutes away getting gas and ordered food for my daughter and myself on the website. It was ready right when I got there and not only was it hot grilled cheese and soup on a very cool day but it was made well also. I struggle eating out as I've always worked in restaurants and I get so upset when the order is all messed up or quality is lacking but it was literally perfect. Love this place! read more

I saw this on Shark Tank about a month ago. I knew I was headed to the Cincinnati area so I had to give it a try while I was there. I hit it for lunch today and it was pretty good. I ate the Philly grilled cheese and it was really really good. Made a little greasy buy the flavor was great. I also had the tomato basil soup. It was OK. Not the best. Not the worst, but the sandwich was delicious. read more

My first visit here (wife's second) and probably my last. The good--we both had a plain grilled cheese for 4.75 and they were good. Now, the bad--she got their other signature item, a bowl of tomato soup, and I got what was described as "white chicken chili" for 5.00. Nope. White chicken chili is thick with lots of beans and chicken. Nine out of ten people tasting this without knowing what it was would never describe it as chili. Just a thin broth with lots of spices (possibly to cover up the lack of ingredients?), a few small pieces of diced chicken and a few white or navy beans. Not "chili" where I come from, and not worth 5 bucks. Wife ate 3 bites of her tomato soup, and didn't want any more. So I had to finish it. It did have a strange taste, not at all creamy like the kind you make with milk at home. Water based--almost tasted like tomato sauce out of a can. So there you have it--grilled cheese is OK, but you can do better making your own soup at home. read more

I love this place! My favorite is the Swiss + Schroom. I crave it! It is basically a patty melt without the meat and lots of cheese - LOVE IT!! read more

Tom & Chee - Swiss + Schroom - AMAZING! - Sandwiches Near Me - West Chester, Ohio

I just don't get it. This is the second time I have been there. This time I tried the famous s'mores donut sandwich. I thought it would be a donut used as a 'bun', with savory cheese inside. Nope, it was basically a dessert. I just don't get why people love this place. I have never had anything even up to mediocre here, which I hate to say. I love a Cincinnati owned business, but I need something more. read more

This is a wonderful sandwich shop/resturant. Amazing sandwiches, great selection, very reasonable ($), and clean. Loved it wish thee was one in virginia. read more

Tom & Chee - This is the "flying pig" ! - Sandwiches Near Me - West Chester, Ohio

LOVE LOVE LOVE LOVE THIS PLACE! Come back to indy please! Drove all the way to Ohio because I miss it so much! The cook was so nice! The service was quick and the food was the best part! Store was clean, bathrooms were stocked. I got the crunchy garlic chicken and a cup of buffalo chicken soup! DELICIOUS my friend got the mac n cheese grilled cheese with bacon and a cup of buffalo chicken soup. We both really loved the soup! Got a s'mores donut for dessert! Omg HEAVEN! Yes yes yes! Please open in Indianapolis! read more

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So so so happy to have a Tom + Chee come to West Chester. This location lives up to the tasty goodness that is known at its locations in Cincinnati. The location is very large but you should anticipate West Chester-caliber crowds around lunch and dinner. It's a new business and it's a well-known franchise so long lines are inevitable! There is a call-ahead and carry-out option. Come around 4 p.m. if you don't want any wait. The food came lightning fast around that time. I've never met a Tom + Chee sandwich that I didn't love and enjoy every morsel of. Currently working on my Tom + Chee bucket list. read more

Tom & Chee - Classic tomato soup and the Hot + Spicy grilled cheese. Amazing and with a lot of kick. - Sandwiches Near Me - West Chester, Ohio

Although I do love that Tom+Chee started in Cincinnati and grew into something much bigger, I just don't see myself ever coming back here again. My sandwich was greasy and the food wasn't that good in my opinion. Because I had never been here before, I decided to order basic items...I got the Tom+Chee grilled cheese (Tomatoes+Garlic Seasoning+Cheddar+Mozzarella+ Hardy White...it had their name on it so I thought it should be the best sandwich) plus a cup of the creamy tomato soup. My food came out very quickly for a Monday lunch break. My biggest issue was that the sandwich was entirely too greasy...I had to wipe my hands with my napkin after every time I took a bite because it was so greasy. It honestly felt like they used a whole stick of butter on my sandwich. Also, I didn't think that the flavor was very good...It just tasted like grease to me, which is unfortunate because grilled cheese are some of my favorite things to make at home (I'm kind of a cheese addict, ask my husband). The tomato soup was ok, but it didn't blow me away. I feel like if you only cook grilled cheese and tomato soup, it should be better than what I can get anywhere else. And to me, this place just wasn't. It's a few hours later, and I still feel gross after eating that greasy sandwich. It might be ok for some people, but for me Tom+Chee was just too much of a good thing. ¯\_(ツ)_/¯ read more

Tom & Chee - Tom + Chee sandwich and a cup of creamy tomato soup - Sandwiches Near Me - West Chester, Ohio

Was excited to try this place after all the hype about it.. I ordered the turkey pesto grilled cheese and a cup of the creamy tomato and basil soup. Stayed safe.. lol. Anyway the wait was not too bad but not somewhere I would go to eat if I were in a hurry either.. The food was good but nothing amazing or anything.. and for $11. Not so sure $ paid is worth it, at least not often! Tip: if you are just getting soup to dip your sandwich in as I was then order the dipping soup for only $1 vs. The cup of soup. I didnt notice the dipper option until after I paid.. my friend ordered the dipper and it was literally near the same exact size and amt of soup! read more

I was so excited to try this place after seeing it on Shark Tank a while ago. It seemed like the chain has been growing rapidly over the past few years, so my expectations were high. I think the concept of this is great, but the quality and pricing are holding it back. I had a BLT+CHEE and chunky tomato soup. Unfortunately, it didn't impress me in the least. It was OK, but was something I could have easily made at home. Nothing special about it whatsoever. Same thing with the soup. My wife got a Swiss + Shroom and creamy soup. We tried a bite of each others and I did like her's better, so that tells me there is at least some potential with some other menu items. It really was hard to choose something and I wish I would have tried something a bit more interesting. Part of me wants to go back and try some other stuff. I don't know if I can muster the courage to try any of the donuts, though. Maybe the quality could pass if the price wasn't so high. Me and my wife both ordered a sandwich and a cup of soup for 18 dollars. We didn't even order drinks for that price - just water. The portions are weak too - I left feeling not very full and satisfied, wishing I just went to the Chipotle next door and would have been fuller probably for less money - even with Guac. read more

Mediocre quality, industrial setting, long wait, strip mall location, premium prices.

I saw so much potential! Simple concepts attract me. I really like simple, because that most likely means that it's well done. Not the case here. Service was excellent and fast on my to go order. Except I said sourdough...I got white. Oh well. I wanted to start slow. Just a grilled cheese with cheddar on white (supposed to be sour dough) and a small cup of classic tomato soup. The soup tastes acrid. I supposedly got classic..but it's kind of chunky. It tastes like one tomato got stuck at the bottom of the pot and burned while it permeated the whole soup! Yuck! The grilled cheese was good until I got to a corner of the sandwich and tasted what was unmistakably jalapeño pepper. Maybe someone didn't put on new gloves before they touched my order? I would recommend that. Overall I loved the concept, but it lacked extremely in execution. But for $7 my sandwich was kind of small :'( I'm still hungry. Bad taste. Bad feelings. read more

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I love Tom + Chee and am very happy to have a location more convenient to me than Newport or downtown. We went to this location for the first time on New Year's Eve, just before the lunch rush (like 11:30 AM ish). It was already busy, with over half the tables full, and there was a short wait (5 min ish), but nothing crazy. (About halfway through our meal, the line had doubled though.) Fortunately, unlike other reviewers here, we had no issues with service. From a food standpoint, we always build our own sandwiches. I usually get brie and ham on sourdough, with a dipper of the classic tomato. Husband mixes it up more often than I do, but he too prefers the sourdough, and he'll usually get a cup of the creamy. Only once (at the Newport location) have I had one of the donuts. I split a strawberry lemon one with a friend, and it was really tasty (but too sweet for me to eat on my own). One thing I noted was that the new (post-Shark Tank) design worked much better in this location than I think it does at the Newport location. Here, the doors flow straight toward the ordering line, and the bright colors feel less cheesy (no pun intended) in a strip mall than on the Levee. My husband remarked that the new design/layout had a similar feel to Smashburger (which he meant neither as a positive or a negative, just as a comparison). We both enjoyed the timeline on the wall that you can read while you wait to order. Tips: Come at off-peak times to avoid waiting. Parking might also be a pain if it's busy, as there are other popular restaurants using the same lot. read more

Was excited to try this place. There wasn't a line when we got there and our food came quickly. My moms grilled cheese sandwich was missing one of her ingredients...the cheese. We flagged down one of the workers and they immediately made her a fresh one the way she'd ordered it. I got the hot and spicy grilled cheese...the peppers and onions where really good but overall both our sandwiches were greasy. We both got the chunky tomato soup and it wasn't that great..big chunks of tomatoes in a little bit of sauce with not much flavor. Tasted like a chunky tomato sauce instead of soup. The ambience is also a little loud..between the music playing and everything echoing off the ceiling and walls it was quite a bit of noise. Overall, glad we tried it but wouldn't go back. read more

I've been twice now and have been impressed with how good the food is. It's good, but portions are very skimpy and prices are high for what you get. It's a $10 - $11 lunch and not very filling. One of these days I'll try the donut sandwich, but only after I run five miles to get there beforehand. After both times, I let out some not so skimpy farts. read more

I love tom and chee. I've been to several of their locations. They may make the best grilled cheese in the world. Its a little pricey for a fast food enviroment but when I'm in the area Im willing to pay up. I know it sounds crazy but the grilled cheese donut is amazing. The fiance considers herself one of the top 7 grilled cheese aficionado in the shelby county area, and she will eat here. read more

this was my favorite lunch at school. They do it well. I put moderately priced because soup, sandwich, and drink is definitely over 10 dollars. When i need comfort food, this hits the spot! read more

I'm not sure what happened with many of my fellow reviewers. I thought this location (I've been to the other two as well) was great. It might even be my favorite, though it lacks the charm and ambience of the downtown location. I went here with my family - we're rolling six deep, so "appropriate" places to dine out aren't exactly easy to come by. The place was virtually empty - one other table. To be fair, by the time we left there were probably 10-12 tables, and we did get there a little before 5pm but still, it wasn't packed the way others have described. Each of our girls got "plain" grilled cheese sandwiches, I had the one with turkey and pickles, and my wife got the one with pepperoni. She also got tomato soup on the side. The soup was delicious, as were the sandwiches. Everyone ate everything. Again - everyone. Ate. Everything. If you have kids, you're with me on this one. We'll be back for sure. read more

Stopped in during a long road trip through Ohio. Interesting concept for grilled cheese lovers with a good variety of different premium cheeses and toppings, or you can always make your own custom sandwich. I'd recommend getting either the tomato soup or at least the dipper cup (which is just a small cup of soup to dip the sandwich in) to balance out all the cheese a bit. I'd also recommend getting the sandwich over the doughnut grilled cheese since the doughnut was a bit smaller and therefore less "doughy" than other doughnut grilled cheese sandwiches I've tried before. Overall, worth a great intrepretation for a childhood comfort food classic with grown up ingredients (like bacon!) read more

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I go to this place 2 maybe 3 times a week. They know me and they are awesome! Try the Westside!

Got a salad, as I'm half way done with my salad there is a hair !! Definitely not my hair and not my husbands hair. Hubby takes it up to show the girl working and her ONLY response is "sorry". I will never eat there again. There was a hair and I am gagging thinking about it now. A "sorry" doesn't cut it. Staff seemed completely unphased. read more

First time ever to this chain. I ordered classic tomato soup and grilled cheese sandwich. I wasn't really impressed as it was pretty plain and just ok. I honestly prefer campbels tomato soup made with milk much better than what I had here. I wanted to like it but honestly don't have a desire to try it again. read more

First timer here. Food was good. Have to knock a couple stars off for cleanliness off the store, the dining room was pretty nasty. There was stuff (trash/food) all over the floor. The chairs are very dirty. Only disappointment was the cleanliness of the store. When we walked in the store was empty, I was shocked with the appearance of the dining room. read more

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The food gets 5 stars it's hard to mess up grilled cheese. The employees however....... it had been a while since I've been to this location. My son and I saw a movie so he was stoked when I offered Tom + Chee for dinner. We both always get the same thing so a usually don't read the menu. I always get Rye bread w/ American and goetta, and a dipper of soup. My son gets sour dough w/ American and goetta. This time I mixed it up and also got a side of homemade pickles. When I ordered the person taking my order appeared to be terrified to be in public. When I asked for goetta she appeared confused and said "we don't have that". So unprepared to order anything else I had to read the menu. Off to the side the special Oh my Goetta was written boldly on a chalk board. So I pointed it out she was like oh so you want that sandwich. NO I'd like rye with American and goetta and sour dough w/ American and goetta. She was like, "I'll have to put that in the special request as it's not listed as one of the cheeses." Me: that's because it's a meat. She finally figured things out placed our order. Our food comes out. 1 sour dough w/ goetta for my son. I got a basket w/ a tiny pickle and a dipper of soup. The person who brought it out was the person who took our order. I was baffled. She asked "is there anything else?" I said yeah my sandwich. There then was a shuffle of confusion, where's your receipt? .....etc..... they had it because I signed it less than 10 min before. But too flustered to find it. Then the "manager" or guy in charge comes out asks what's wrong and I said I just need rye bread w/ American and goetta please. He's like ok, goes and makes it. They made it right but my God they made a simple concept extremely complicated. read more

Tom & Chee - Sandwiches Near Me - West Chester, Ohio