Everything is very overpriced, and website is misleading. Rooms a lot smaller than advertised.

The natural setting of Teton Togwotee Mountain Lodge is beautiful -- the quietest location we've stayed at during our trip this week. Ironically, it also turned out to be the noisiest place due to several major issues: No tissues provided in the room -- basic amenities were missing. The bathtub was clogged and barely drained. The air conditioner was extremely loud and ineffective. Worst of all, there was heavy machinery noise just outside the window throughout the night, making it impossible to sleep. Around 6:30 PM, a garbage truck came with blasting music and thunderous clanging as it emptied two massive metal dumpsters -- completely destroying the peaceful mountain vibe. It's such a shame that in the quietest part of our trip, we had the most disruptive and disappointing stay. I truly hope management takes action to address these serious problems. read more

The decking outside the hotel is rotten. The car park is higgledy-piggledy and $356 for a cabin or thereabouts is obscenely greedy. The staff or people who live in the car caravans adjacent to the hotel go round the car park at night and I've got two lots of three dots etched into my car windshield. read more

We just got home from our 6 night stay here, and we do NOT recommend Togwotee Mountain Lodge. This building is in need of major renovations, and it's not ADA compliant because all of the guest rooms are on the 2nd floor, and there is no elevator. There is no central air conditioning, so you must sleep with the windows open, but there is also no fan in the rooms, so not much air circulation at all. During our stay, there was an air quality alert due to wildfires in the area, so I woke up congested every morning from having to sleep with the windows open. The bathrooms have not been renovated in probably 50 years and there was mildew on the faucet, as well as mildew on the baseboards of the bathroom, and the sink did not drain properly. There is NO maid service for the duration of your stay. When we asked about maid service, they told us that we could request extra towels at the front desk, and we could request for our trash to be emptied. We requested that our trash be emptied, but it was still not emptied during our 6 night stay. The only breakfast that's offered is $20 per plate, for food that is not worth $20 per plate. I was thankful that they let us do late check in and left our key for us after hours, because this place is in the middle of nowhere about 45 minutes from Jackson, with nothing else around. But, we wish we would have stayed somewhere else! read more

Togwotee Mountain Lodge - The bathroom faucet and sink - Resorts Near Me - Moran, Wyoming

Well, what can I say? The lodge itself was very nice We came up with the group to do a big snowmobile trip. Had a great time. Do not, I repeat do not eat at the grizzly Grill. It took us 2 1/2 hours just to get our food. The food was absolute garbage. Everybody's soup was cold and over salted. The burger was horrible like it been sitting out for an hour. One person in our group got the wings and said they literally were the worst they've ever had. The server was incompetent and couldn't even get the check right at the end. He overcharged us for several things we told him to fix it and he told us he had us down for what was charged and he couldn't change it. The worst experience eating I've ever experienced in my life and I've had some bad ones. Love the cabin, but do not eat at the grizzly Grill. It's overpriced and the food is disgusting. The servers literally have no clue what they're doing. I realize it's a cabin in a really cool quaint area, but save yourself the hassle and plan to bring your own food or travel into Jaxon hole for food. read more

Contrary to the listing there is no wifi available in the cabins. Cell service was only one bar intermittently. So basically you are off the grid unless you are able to work in public in the main lodge building. The following applies to cabin #135: the bathtub/shower was stained, the sink had rust stains and a hole in the ceramic, the thermostat didn't work (setting to 70º felt like 85º). The bath amenities consisted of a tiny tube of shampoo, condition, and bath soap. They gave us 2 tiny bars of soap. The gas log fireplace worked well. There was a mini-kitchen with a 2 burner stove, but we only used the refrigerator. I found this cabin to be way overpriced. I would not recommend this property to anyone who requires wifi in their cabin. read more

The reason for the 2 stars is that the place was very dirty. The restaurant area, the fireside area, and our room had broken items, including the coffee maker. The front desk was super rude and not helpful. The rental guy was great, and the snowmobiling was wonderful. read more

See all

No A/C and being so close to the wildfire caused problems breathing with needing to have the windows open. Staff was not helpful in person and management was unresponsive. Room was filthy (hair in bathroom, broken door, etc) You will have a much better experience somewhere else! read more

The dinners here are awesome. The cabins are really cool, the shop has all sorts of snowmobile goodies. Can't wait to go back.

BEWARE: Togwotee is a corporate conglomerate owned by Aramark and is engaged in predatory actions against the public period. I booked a weekend this past week for 2 nights with my daughters. I called Friday night around 9 pm to let them know I would be checking in later as I was having dinner 90 minutes away. Stunningly, NOBODY was available to speak to me at the Lodge or to take a call, just voice mail which I left one. We show up 2 hours later and the office is dark, locked with nobody on site?! Nobody was there or available by phone! We couldn't check in and were exhausted and had to find other lodging at peak rates an hour away! The next day I find out they booked my stay for the following week? I said that was incorrect and I won't need it next week, so please refund me and despite all, they will NOT! Nor can I speak to anyone live to this day - its all delayed email and voice mails - a ponzi scheme if I ever saw one. This is an immoral, bottom line predatory organization who will hide behind technology and F you if given any opening which they seem to create! Find a locally owned, legit, accountable lodge or place that isn't a corporate leech running a ponzi! Good luck! read more

front desk sucks. not very nice and they owe me $60. the checout lady was a b***h and would not give me a printed statement. she lied and said she wasn't allowed to give me one. have toget it from booking.com read more

This review is for the Grizzly Grill in the main lodge. My friends and I had breakfast here before heading to explore Grand Teton and it was absolutely terrible: 1. Service is extremely slow. We wanted to be on our way to explore the park and our breakfast here took a lot longer than expected. 2. The food sucks. I ordered a custom omelette with a side of hash browns and it was the saddest omelette and hash browns I've seen or tasted. It even comes half a sad looking strawberry. Not worth my $13. 3. They got my order wrong. I asked for an omelette with bacon, Canadian bacon, and spinach, but they forgot about the Canadian bacon and added tomatoes instead?? 4. I paid $3 for the most disgusting orange juice I've had in my life. It's from concentrate, and the water they used (I assume it's tap) had a really weird flavor that the orange flavor couldn't hide. Also the juice was weak on the orange juice concentrate. I took a couple sips and couldn't drink anymore. Even if you're staying here like us, don't eat breakfast at Grizzly Grill!! The food down the street at the Buffalo Valley Cafe & Diner is MUCH better. read more

Togwotee Mountain Lodge - Resorts Near Me - Moran, Wyoming

See all

We decided to stay here because the website advertising a mountain vacation in a beautiful resort. Unfortunately, the property does match the marketing. Room and property are dirty and run down. It claims to be a non-smoking facility, however the whole place smells of cigarette smoke. Perhaps because the carpet and wall paper haven't been changed in 30 years. The sofa in the room was stained to the point that I did not feel comfortable allowing my children to sit on it. The ladder for the bunk bed was not physically attached to the bed causing my six year old to fall. The toilet was physically coming off the ground. There are jokes in the drywall. Every wall had peeling paint, every surface chipped and all the carpeting stained. Gross is the word that comes to mind. We didn't bring our luggage in for fear of bed bugs. We were supposed to stay 3 nights. Immediately after checking in and seeing the facilities we asked for our money back so we could find alternate lodging. The clerk refused to reimburse us for the first night so we were forced to stay but checked out first thing in the morning. Aramark should be ashamed to put their name in such a property. read more

See all

The cabins are about 20-30 minutes from Grand Teton National Park and 40-45min from Jackson Hole. For the price we didn't mind the extra drive. Our 7 night stay was $2,582. The cabin was clean and had everything we needed. Small kitchen, living room, two beds and bath. The kitchen included stove top, microwave, sink and small fridge. There is a restaurant and laundry on the property. The staff was friendly and gave us towels and toiletries as needed. The area is beautiful and we spent time at Grand Tetons, Yellowstone, and Jackson Hole. Quite the road trip! read more

See all

The best thing about this lodge , is its location near Grand Teton National Park. We were dissatisfied with the quality of the rooms (old out dated), and the lack of daily housekeeping. If you wanted clean towels daily, or the coffee pod and paper cups replaced, you had to go to the front desk and ask. There was no info in the room about the hotel or its amenities, and no elevator we are in our 70's. read more

The toilet in our room was filthy, as if it has not been cleaned in months. We asked the front desk to make things right. Our room was not cleaned. We were not provided with a clean room. Front desk staff member Sean (Shawn, Shaun?) lied and stated that he was unable to change the reservation. Wifi and cell service are unavailable. read more

We booked last minute and Togwotee was the only available place left for Labor Day weekend plans. We didn't read the reviews until we were getting on our flight and I was SO nervous it was going to a rough experience. WOW WE LOVED OUR TIME HERE!! Not really sure what people's expectations were for a mountain cabin experience, but our beds were warm, comfy, and clean. Our cabin was the best experience we could have asked for during our first trip out to Wyoming. Sure, things aren't 100% updated, but our cabin was cozy and clean! The surrounding areas have great hiking opportunities and the staff were wonderful + friendly our whole stay. We will definitely be back during the winter months! read more

This place was very dated and old. It just felt and looked dirty. The toilet when we arrived had dark dry pee on it, like it was never cleaned. The shower was stained and disgusting. The whole place was dark and just felt dirty. Don't walk barefoot on the disgusting carpet. The windows looking outside were dirty and one was broken. The air conditioning unit was off and mounted 10 feet high off the floor, unable to reach to turn it on. The little tubes of shampoo and conditioner had a few drops left in them. Change them after each guest already! Geesh! It was a frosty morning and the wooden entrance leading up to the front door was icy and we almost fell on our a$$es. Expensive also for such a dump. Invest in another place to stay. read more

undercooked food, garbage. over priced rooms would never stay here again bunch of losers here. read more

Togwotee Mountain Lodge - garbage place, overpriced undercooked food. - Resorts Near Me - Moran, Wyoming

Would not recommend . They don't clean the room at all during the stay. Short on towels/washcloths have to go to the front desk early in day to be able to get extras. No breakfast options on site. Needs major updates. Sheets are old- pullout bed mattress paper thin. Parking lot needs to be paved major pot holes and mud. read more

Stayed here in the hotel during June while exploring Grand Teton Park. The drive back and forth from the park is about 35 minutes of mountain roads, not bad but not great either and after a long day in the park it drags on forever. We stayed for Saturday and Sunday night and ate at their Red Fox Saloon restaurant on Saturday night. The service and food was really great and I would recommend their restaurant. However, we were not informed that there were no food services on Sunday so there was no restaurant to eat dinner at after we had driven all the way back to the hotel after a long day in the park. Their website says nothing about their restaurant being closed on Sundays and there is no other food services besides a small gas station with limited food pickings. We ended up driving down the road to the Hatchet Resort for dinner. The rooms don't have microwaves or refrigerators either. No AC. Wifi was fast and reliable though. Overall, a cozy, off the beaten path place to stay but far away from the park and limited food options, especially if you're staying the weekend. read more

What can I say. Administrative fees. Friends of the Forest fee. Summer Room fee. Not charged at the rate quoted. Extra person fee when we only booked for 2 people. None of these charges are described on the website. Yes, we booked through BringFido (who booked through Booking.com), but I've never experienced something like this. Our total was $60 more than what were told when we made our reservation. What a bunch of crooks. Do not stay here. read more

The cabins were perfect for our family. We were thankful there was a restaurant onsite so we didn't have to drive anywhere after our long day at Yellowstone. The staff was helpful and friendly. read more

Do NOT book this place in advance! We were planning to go out and rent a snowmobile for a day, but our flight got canceled, not once, but twice due to weather. We live in Georgia and made EVERY effort to get there! We were looking so forward to the fun but there were NO flights available. I called to cancel and asked for a refund on the deposit since our cancelation was 100% NOT our fault and they refused. We plan to go now in the spring but will NEVER use this place! I understand not refunding if we just changed our mind, but this was definitely not the case. They will NOT work with you! read more

Came here for a horseback riding trail, ended up with Jill and Sadie as our guides. They were incredible! We did the one hour loop which included a stop at the top with incredible views of the Teton mountain range. We came in same day for the reservation and they accommodated us perfectly allowing us to ride Junior and Moose (two great horses) Jill and Sadie were very knowledgeable about the area, the wildlife, and the horses. Thank you for a great time, would highly recommend! We would love to do the longer trip when we come back read more

Great service by the limited staff. We have have several of our meals all were tasty even with the limited menu. Cute place. We will be returning again from our campground. read more

Terrible experience even worse customer service, be warned, stay elsewhere, would give 0 stars if I could. Booked a cabin at Togwotee Mountain Lodge for the weekend for a family wedding at another lodge on the mountain. Upon check-in was informed the rooms were not ready due to low staff. Also informed that the 24-hour cancellation policy quoted when booked would not be honored when I asked to cancel the 3rd night of our stay. We were charged in full for all 3 nights even though we only stayed 2 nights. We were informed that what is quoted over the phone is not the same as what the lodge will honor in person. Others in the lobby overheard this and commented on it to us later. Our room had cobwebs and dust on the lighting fixtures, the pictures, and walls (everywhere). The room was filthy - bathroom was terrible, old dirty toilet and sink, grime in the tub, a dead roach in the bathroom, fuzz on the carpets. The first-floor room had a broken window latch that wouldn't allow the bedroom window to lock. There was no remote to the TV in the bedroom and it would not turn on at all. The phone in the room blinked message but we couldn't connect the phone to retrieve the message. The Wi-Fi in the room did not work - couldn't use the internet, text or Wi-Fi call and there was no cellular service there. Nobody staffing after 10PM so we had to live with the issues. We spoke to a manger in the morning named Bre who was very rude an escalated the conversation and was embarrassingly condescending - making a scene in the lobby in front of others when we politely and quietly listed out our concerns about the room. We asked for a refund for Sunday because we were within the 24-hour cancellation policy quoted by the reservation service Aramark that they use. Bre insisted she would have to pull and listen to the call first. She also said they would not be able to clean the room and that we should not be concerned about the window not locking because they never have issues. I was persistent and even offered to get something in town to secure the window to which she threatened that we would be charged for damage if we touched it ourselves. We asked again on Sunday when we checked out for the refund and Bre said we would not get a refund and that we are paying for all 3 nights even though we only stayed 2. When we called back to speak to Aramark about a refund they said it should be no issue, we should be refunded, but the lodge manager refused again so no refund. In summary, the rooms are dated, they are filthy, the lighting is so dim that my wife had to do her makeup in the car with sunlight. The Wi-Fi did not work, the TV did not work, the manager Bre is confrontational and condescending and will elevate her voice and escalate and argue no matter what your concern is. Bre even hung up on me when I called back later to discuss. The lodge is short staffed, the customer service is horrible, the restaurant was closed, miles to nearest food, there was no air conditioning and another family member had a poor experience in their lodge room as well. You will spend hours on the phone if trying to call customer service. Their roads are not well maintained, would be hard on a car and they are far out of the way if hoping to see national parks or Jackson. I do not recommend and would advise you to seriously consider Hatchett or Turpin Meadow for your stay on the mountain - even the Old Faithfull lodge inside the park is a better (and much more affordable) option with great customer service which is truly what usually matters most of all. The management refuses to credit or refund even when it is justified and warranted by their own policies. Absolutely worst lodging experience ever. read more

See all

We absolutely love this place. We come out every year to stay and snowmobile. The bar is fun the staff is always friendly and it's easy to get around the forest. We will be back read more

Togwotee Mountain Lodge - So much fresh untouched powder - Resorts Near Me - Moran, Wyoming

See all

Do NOT trust their website or them. They are all about extracting your money. I stayed December 11-14, 2017. Their website says you share the $175 each-way bus charge equally with other passengers. I shared my return bus with 4 other people but they refused to rebate any of the $175 I paid. I complained but no one got back to me because hey, why bother - that guy has paid so who cares. You pay top dollar for everything but service and rooms are mediocre. Jackson truly is an hour away when there is snow. I'd rather stay in Jackson and enjoy all the amenities and drive out there to ride each day. Manager is a great guy but his staff disappoint. It's a classic situation of rich snowmobilers having no choice so putting up with less. read more

This is the second time I have been here. They were short staffed, and the restaurant was only open in the evening. No cleaning of my cabin, even though I was there for 3 nights. We had to take our trash to a central trash can, so our room would not smell. The room was missing things when we checked in. There was no bedsheet for our hideaway bed, and a very minimal amount of dish soap. We had to go to the front desk to ask for paper cups each day, as the room does not have ceramic cups, and with no service, the paper cups were not replenished. We had to ask for trash bags. The staff at the front desk was friendly and helpful, which was much appreciated. Wifi reception was poor, as there appeared to be too many users for the bandwidth at the lodge. One could hardly get online, and one did, it had to be very late at night, or very early in the morning. With the amount of money paid for the room each night, one expected to have good service, but that part was missing as related to our room. read more

Be very careful booking here. If you use ANY kind of discount (AARP, etc) the cancellation time is NOT 24 hours, with a 5% penalty. It is 72 hours. And even if there is a valid reason for a need to cancel with the 24-72 hour period, your request will be denied, with NO refund of the prepaid charge. We had a death in the family and had to cancel our trip. Called in the cancellation (over 24 hours before reservation), and after trying for literally over 3 weeks for a refund, was told by Aramark the Lodge manager denied the refund request. So, as senior citizens who were dealing with a family death and unexpected expenses, have now lost $250. Just be careful. read more

It is very disappointing to read the negative reviews. We are NOT staying in the lodge. We staying in a one bedroom log cabin. Our cabin is precious. It is exactly what I was hoping it would be. A nice and clean little log cabin. There is a nice little patio outside. The room is spotless and comfortable. I'm trying to adjust to the altitude change and this is the perfect place to do so. This lodge is in a somewhat secluded area, but there is a gas station at the Lodge, 2 restaurants, a place to pick up snacks, a gift shop and laundry facilities. The drive to the Tetons is a nice one. read more

Poor value for the price! Took close to a half hour to check in. The dirt road to the cabins was atrocious - holes and bumps everywhere to the point of being ridiculous. They really could have graded it in between seasons. We were a group of 3 adults and 3 children. We stayed in a "premium" cabin. It had old stained carpet with one spot showing holes. The bathtub felt like you would almost fall through. We were there in prime summer season on a sold out weekend and only one hot tub of 2 was in service. We ate supper and breakfast at the lodge. Both meals took forever to arrive and the quality of the food was less than average. The Wi-Fi was terrible. If you could connect, it would drop within 15 minutes. One evening, I couldn't connect at all. And no cellular service in this area for us on AT&T. This lodge is also in the middle of nowhere. The price was a tad cheaper than hotels closer to the Tetons and Yellowstone but I would recommend staying somewhere else. The aggravation of the poor service and run down facilities and road are not worth it. read more

I stayed here after a day at Yellowstone National Park. It is located pretty far away from any sort of civilization, but if you find yourself in the area this charming and quaint lodge is a great stop! The staff is friendly and the restaurant located in the lodge has excellent food! The reason I gave it 4 stars was because there was no air conditioning in the rooms :/ read more

We were very pleased with the accommodations at Togwotee Lodge. The cabin is very spacious, has a useable kitchen area, very clean bathrooms, and overall welcoming. The staff are all very friendly and helpful. It's great that there are two restaurants as well if you have had a long day and don't want to go anywhere too far to eat. Loved the complimentary coffee in the lobby and also the 24 hour laundry onsite. Would stay here again and recommend it. read more

The worst food, multiple bad meals other then that everything awesome here but do not eat here it's terrible, and by everything else is awesome I mean the riding is great the lodge service all around is terrible read more

$267 for a room with no AC. Bedside lamp had a broken switch on it. Room was clean and bed was comfortable. We went to the diner and the waitress was very unorganized. Ordered a pulled pork sandwich and a salad with chicken. The meat was dry and the bun had been in oven until it fell apart while eating the sandwich. Plate did not have a single drop of juice on it. Salad came without any chicken. No one asked if we needed anything or how the food was until after we asked for the check. High price for poor food quality and slow unattentive service. Also, the following morning I took a shower and the drain was plugged as I was standing in ankle deep water. This place was crap! read more

Loved this place, we stayed during Covid 19 so the restaurant was closed, but we stayed in the cabins and they were great. Felt like we were out in the wild away from everyone and only a short drive to the Grand Teton National Park entrance. We plan on staying their again. An added bonus was having deers outside of our cabin a couple times during our stay. read more

This place is absolutely gorgeous, feel sad that I didn't bring any female friends with me, lol. I would stay here for weeks if I can!

Our group booked four cabins to be central to Yellowstone, Grand Tetons and Jackson. The cabins are adequate in size and fairly clean but definitely short on service. We were not told when we made reservations that we would not have daily room service which was awful. Who goes on vacation and wants to maintain their rooms. It was very inconvenient to go to the office every day to get clean towels and any other essentials. The second day we were given plastic bags and asked to bring our used towels to the office......what? I understand Covid has hit the hotel industry hard, but if you can't provide the service we're paying for maybe you shouldn't rent rooms/cabins. We still paid full price for our stay; maybe a small discount for lack of services would have been in order! Red's Saloon was excellent and the service great, but didn't make up for our stay. The lodge is definitely not close to anything you must drive many miles for any other services. The WiFi is almost non existent; knocks you out constantly if and when you can get connected. Not a good experience for the eight of us at Togwotee. read more