Very rude customer service. Ponytail guy was very rude. I would avoid that guy if you have to shop here

love going to that store, very knowledgeable staff and it's a great place to support local business. if you can't read the return policy on the receipt your probably an idiot get over it dude you had two weeks to return your shit lol. Shop here! read more

Purchased a vape battery kit for $20. Never would take a charge, tried 3 times. Figured I'd exchange for one that worked, however I was told that it had been more than 14 days according to my receipt and they would not replace it even though it was in the box complete with receipt and obviously never used. No manager or owner on duty. Such BS. I would never recommend this store! Go somewhere else, these people don't care if they rip you off. Obviously customer satisfaction isn't a concern for them! read more

Waited for 5 minutes to be helped while 2 employees talked behind the counter and the other helped another customer. Finally got help and the chick was a complete bitch about it read more

Great shop! Prices are by far best in town. They even calmed me down when they were out of stock on a certain item!! read more

I have been doing business with the tobacco den for several years now and have always had the best service. They have always been helpful and very friendly. I plan on doing all my vap service with them in the future. Keep up the good work. read more