I was stuck yesterday in a customer's steep driveway and could not get out - ice covered by snow…read more My insurance company contracted with Wayne Towing, and they did a remarkable job of pulling my car up that hill. I had a long wait due to my location, but when Rod showed up he right to work and had me back on the road in about 15 minutes. Very professional and courteous. I would definitely contact them again.

They did awesome! I blew a tire on the side of I-71 and they were dispatched by my insurance…read morecompany. The driver was there in an instant, very friendly, and got me back on the road in about 29 minutes. Excellent and friendly service!

We contacted the company and as asked they showed up at the time we requested and took care of our…read moresons car needs. Wonderful pricing too!

Sean came to the rescue. we were coming home from a convention in Alabama and caught a flat. Our…read moreroadside assistance never sent help. We found Sean on Yelp. He got the tire changed and we headed home. Thank Sean from Michaelle and Warren Jones

Great service. My vehicles have been towed by them at least twice now over the the last couple of…read moreyears. Friendly, sincere, professional interactions. This organization seems to be a trustworthy family business you can be proud of utilizing and supporting.

We are very happy AutoZone told us to call Wirt's for towing. They came within an hour and got all…read more4 of us adults in the truck, towing our van from Wooster to Cleveland. This was so great seeing as it was a holiday too! Thanks so much

My experience with this dealershi,so I bought a 2012 gmc terrain from cane Jackson 10/29/2025 and I…read morehave not received the title then out of the blue I get a message stating he has the title and he never disclosed said vehicle has a salvage title and needs to be inspected I should get my money back and get what I have bought since buying it.so with that being said do not buy anything off of these scammers.i should get my money back but wont happen

From the owner: Very out going company, family owned,friendly,professional and out standing services extremely fast…read moreand adequate service , we do towing all over the state, if you have a flat tire no worries we have your back we will bring a tire and change it right there… get in a accident give us a call we have some of the fastest response times out there car won’t start no worries we can come jump start you and get you on your way we also sell used vehicles for very reasonable prices and very reliable come on down and check out what we have to offer our customers are not only customers but they’re family and we take care of family need car repairs at a reasonable price we have the lowest labor rates around open from 8am - 9pm Monday thru Friday weekends it’s appointments only and the towing is open 24/7

terrible customer service. overinflated prices. Hard to believe anyone would call these people…read more there are way better towing companies out there. call around. You won't regret it.

Ridiculous called to get information on my vehicle and well the owner wife threatened me as well as…read moretold me if I were to contact them again she will have harassment charges brought against me, sadly I am a healthcare worker (stna) (Home health aide) or I was up until my tire came off my car and then was being charged $400 to have my vehicle towed home 2.3 miles from where it had happened. I truly thats no one else has been treated this way

Great service speedy and didn't rob my pocket. Super fast and nice. Highly recommend.read more

My daughter had a small accident two miles from our house. Police called this towing company…read more They charge alot if it is called in because of an accident, even if its a minor fender bender and its only a 2 mile tow. Will never use them again for this reason. Bad enough you have an accident and the stress that goes with that, but to be charged a small fortune for the tow as well.

Great service. Friendly. Helpful. Fast. Kind. Highly…read morerecommend. Called to have my car towed to garage, after it died at a traffic light. They were friendly, helpful and got there quick. Thank you!

From the owner: Safety, courtesy and professionalism are our top priorities at Big Reds…read more We employ only experienced driver-technicians who are carefully trained. Every service call is handled by trusted drivers and technicians — conscientious professionals who treat every person, vehicle and situation with care. We are equipped for all forms of light duty and medium duty towing, and skilled in winching, recovering and transporting vehicles. Trust our professionals to provide Fast Service at a Fair Price!

Highway robbery!!!…read more They did a good job with the tow service and were quick to the scene! They even let us remove the brokers freight from our truck before it was impounded. But at what cost? Their customer service was terrible! We waited days for responses from their team! They charged us roughly $25,000 for a roll over tow and a clean up. It felt as if we were being purposely price gouged to an extreme to force us to use our insurance. Their lack of communication was unacceptable along with their poor customer service. I'd never recommend this company to anybody! The owner Micheal also wasn't happy by my word of choice in an email by saying "per usual" referring to their lack of communication and decided to add $7,000 to our bill as "storage fees" that he previously agreed to not charge us. He also wouldn't release the truck unless we zelled them the difference between what the insurance covered and what was left over ($5,000). He would not let us use a credit card because he was scared we would dispute the charge. That alone says a lot about the type of company Micheal runs. "I will not risk a charge back" , these are his words. I've been in the trucking industry for over 5 years and have never been forced to pay a bill via Zelle or my truck wouldn't be released. On a side note, Jenn at the front desk is a pleasure to deal with as are most of his employees.

I got a flat tire on the side of the highway (first time in my life). I needed a flatbed tow as I…read morewas driving an EV, and so my options were limited. After a bit of digging, I was referred to World Truck. They arrived timely, and got me to the Firestone dealer just before close. The charge was very reasonable, and the driver was competent.