Bought tile from this store had to get one more box gave them receipt from 5 days earlier paid for…read morenew box a couple of weeks later started to install when marched up after installing 3 tiles color was not correct 31 days after I bought it went to return said it was too late to get money back but could get credit but gave box 5 tiles short couldn't take back had no tile to match original told me out of luck never been treated so badly in my life by customer service

Everything was finally great, but we had to ask five staffers before one who knew where what we…read morewere looking for was, and she was the only one who walked with us to the spot where is was fairly inconspicuous. Otherwise, all was fine and dandy for tourists from the United States. The self-checkout girl was super friendly. That makes a difference.

I needed a wood pole for a curtain rod. They have 8ft wooden poles. I needed only 115mm. They…read morecan cut it. BUT, before they cut it, I have to pay at the register the 15 pesos for the cut. All the way long to the registers to pay , then all the way back to get the pole cut, then all the way back to the register to pay for the pole. How inefficient can it be! The wood place is in the furtherest area from the registers. Why can't one pay for the cut when one buys the pole pieces. . Or, pay for the cutting AT the cutting place? OR, get free cut?? It took them all of 3 seconds. What a drag. I am 100% sure that is not the stupid policy in the USA. Customers there wouldn't put up with that.