josh was awesome everything was quick and fast and got me back on track with my account with no…read moreproblems

I took out a loan for my daughter and sometimes my daughter is late. I just had my money stolen…read morefrom my account over the weekend. I did not give them permission to take anything out of my account. I have a negative balance which is something i never had at my bank. Some one in this office ran my card that's not on file or in a contract to do so. This place is shady and is not registered with the BBB in my town. I will be making a police report today. Be careful of businesses like this.

From start to finish all the information was very clear and understanding made u feel great about…read morejoining the team . I recommend any looking for insurance to please give them a call.

In and out pretty quickly. Thank you, Ms. Tabitha Hall for assisting me. You were great.read more

I have been working with Randy and team for over 25 yrs... Very professional and I've never been…read moredisappointed! The team always looks out for my best interests! I can't thank them enough! Even though I've moved to a different state I still use them... couldn't imagine going somewhere else! Q. Atkins

Only one star because I had to. Very unprofessional and have no sense of privacy. Go to H&R, go…read moreonline, wherever ... just don't go here.

My experience with Drew State farm was remarkable. I worked with a young lady, named Alyssa and…read moreshe answered every question that I asked. Her speech and knowledge were impeccable. I thoroughly enjoyed working with her. Thank you, Alyssa.

Drew did a great job helping me get life insurance at a reasonable rate. He and his team were…read morehighly professional.

My family has been insured through Andy Thomas's office for approximately five years. Throughout…read morethat time, our experience had been consistently positive, and we trusted the office to act in good faith. In September 2025, we discovered a leak beneath our home's foundation. From the outset, Andy Thomas and his first response representative, Dale, assured us that we would be taken care of during what was an extremely stressful situation. We were referred to a plumber, Hank Hankinson, who we were told had been used by the office hundreds of times for similar cases. Mr. Hankinson inspected the issue and confirmed that a cracked pipe beneath our bathtub was the source of the leak. The repair required removal of the bathtub and excavation through the foundation. This repair process took approximately two months to complete. Throughout September, October, and into November 2025, Andy Thomas repeatedly assured me that he would handle this matter internally and that my family would be taken care of financially. Based on these repeated assurances, I proceeded in good faith and relied on his word. The issue arose when Andy Thomas later informed me that he would not honor the portion of the payment he had promised. I was told that his "hands were tied" because my wife had submitted a claim with State Farm on the day the issue was first discovered. That claim was denied within approximately 10 minutes, without any inspection or site visit. As a result, despite repeated assurances over several months, Andy Thomas withdrew his commitment solely due to a brief, immediately denied claim. The total remaining balance is $1,907. I have already paid my $1,000 deductible and am now being required to pay the remaining amount that I was explicitly told would be handled. This situation represents a clear breakdown of trust. Verbal commitments were made repeatedly and relied upon, only to be reversed later. Regardless of internal policy constraints, the assurances given to me over a prolonged period created reasonable reliance and expectation. I am submitting this complaint so that this matter is formally documented and reviewed.

Andy Tom is the best! If trust were a currency, I'd be a millionaire thanks to Andy Tom and his…read moreincredible team at State Farm. For over 28 years, they've insured everything from my home to my car, my boat, my jet ski and even a rental property. Every policy came with unbeatable prices, lightning-fast answers, and that rarest of things: service that actually cares. I even tried to leave the state once... but like a well-insured boomerang, I came right back--and guess who I called first? Andy and his team, of course. Because when it comes to peace of mind and reliable coverage, there's only one team I trust. Thank you Andy Claudia and Priscilla!

What a great group of young men. Highly recommend Nathan and his team! They are always happy and…read morewilling to help anytime I call or visit. Like a good neighbor...

The best credit around I've been with them for over 20 years, and they haven't disappointed me, yet…read moretheir service has always been reliable friendly and consistent I truly appreciate the way they take care of their members Thanks Janie you're the best

Great customer service. This is what banking should be like. Awesome job cgrcu. Keep exceed…read moreexpectations.