I was there a client last year and the accountant that I worked with left and nobody notified me…read more Then I emailed the office to find out what was happening and they didn't email but me back and because they think I'm not wealthy... They think... I think that's why they haven't contacted me. So that's a pretty messed up group of people, no communication don't respond to their emails. We'll see if they respond my phone call or not I've never worked with such an accounting firm. That is so bad that they can't even contact me when I'm looking for a new attorney from their firm who I've already been working with for a year and a half.

Professional, courteous, accommodating. Mary is great!…read moreCommunicates well and often.....is the greatest of improvement from previous CPAs.

Always excellent,attentive and courteous. They are available to me when I need them and are willing…read moreto answer any questions I have.

Local, friendly, love our team! Kelsey loves being a part of the community and insuring our…read moreneighbors are taken care of.

They are the best in Nassau County. These ladies and new Gentlemen go beyond to help. Great team. ​read more

We moved to Fernandina Beach full time 3 years ago and understanding insurance I looked for an…read moreindependent agency to wright our homeowners policy. I have found that 8 Flags Insurance Agency is by far the best Agency I have worked with during the 50 years my wife and I have been married. I also used 8 Flags for the coverage of our HOA buildings and liability when I was VP of our HOA board. 8 Flags has always been very professional, knowledge and personable with easy access. I will always highly recommend them to anyone that needs insurance in their marketing area. Best Larry and Gail Vinson

We love this agency. Leah and Lori are experts and v-friendly to work with. Scott is always helps…read moreout on home and car insurance . Overall fabulous experience!

I've used Bill now for the past several years. He is always professional and easy to work with…read more Makes plenty of time to review all my questions and concerns and is flexible on his schedule to help work me in. I would highly recommend.

When my husband and I first met Bill we both felt he was very unprofessional. He was incredibly…read morenonchalant about everything and during our initial meeting with him he would ask us questions, which we would answer, but he wouldn't make any notes or write anything down, which simply resulted in him asking the same questions over again. One of the first things he asked us was if we wanted to file electronically or paper and I stated electronic would be fine. He said he can do electronic of course but he is old school(his words) and he prefers paper for his records. We both agreed that was fine (even if a little odd). I will say he had our return complete within a week, which I appreciated, and we went to pick it up. He couldn't even take the time to meet with us and had his assistant or receptionist (not sure her title) hand us the documents and collect payment. She said "I'm sure he went over them with you." No, actually he did not, I received a phone call which resulted in a voicemail saying they were ready and to stop by after a certain time on a certain day, which we did. This is the part where I became highly agitated. In addition to federal taxes he filed state taxes but we didn't even need them filed (we moved from another state in January) because we never claimed residency in that state the entire 3 years we lived there. He called me and said that we had them in 2016's return but I checked my full return and no, we did not. There is NO record of a state return the previous 2 tax returns while we lived there. So he charged us $150 on top of the other $300 for two pieces of paper that clearly stated we were not residents of the state and were military which resulted in 0 taxes for that state. On top of that, we paid $450 for federal and state taxes to be filed, yet we had to mail them both off ourselves and pay for postage! The whole reason he wanted to do paper filing was because he didn't actually have to file them! We have used two different CPA firms over the past 11 years in two different states and this is the first time we've ever come across anything like this. I would definitely not recommend, he is overpriced for the minimal amount of work he does, and the fact that after paying him an exorbitant amount of money I still had to actually file my taxes is absolutely ridiculous. We will not go back there next year and recommend anyone else avoids him as well.