I had a fairly sizeable project . Communication with Skye and execution by his crew were…read moreexcellent. Quality work , timely and at a fair price is my idea of "VALUE". The crew demonstrated pride in their work. All in all , very satisfied customer here.

They were fair and prompt and did a good job. However, they did subcontract the work to another…read morecompany and I now have their business card.

respectful and professional, had a cable come off late at garage door wouldn't and I was scared…read more I was gonna get robbed. They came straight out to fix my door. I recommend Prompt Overhead Door for any door issues or garage doors door to wait till the next day to come. These guys came straight out. Appreciate it Prompt Overhead Door.

I highly recommend Promt Overhead door! Great service and…read morethey went over and beyond what I expected! They were on time and very polite. I could not be happie!

Brandon Simmons replaced my garage door opener and he is the best. He is professional,…read moreknowledgeable, and efficient. He gets 5 stars for my review. A great guy all around!

Please be aware before you call Red Mountain Garage Doors LLC that they do not honor their…read moreexpressed one-year warranty for materials and workmanship that is printed on your bill. On 6/7/2021, I thought their technician would replace the block of wood that had split and separated from my garage wall in order to fix my garage door issue. He instead just moved the unit lower on part of the old split wooden block and the bottom screw was reattached to my wall. This was a 10-minute fix; I was billed $100.00 and assumed he knew the correct solution to the issue. Obviously, he didn't because on 2/26/2022, I saw that the unit split my wall and pulled the old block of wood from the wall. I explained this when I called on 2/26/2022, and made the appointment. When the technician called about his 2/27/2022, arrival time, I repeated the problem. He had to call the office when I questioned the repair cost because of the one-year warranty. There were no materials on 6/7/2021, but the workmanship is still under warranty. I didn't feel that I should repay for the inferior workmanship of 6/7/2021, that didn't fix the problem. The problem was fixed correctly with a new block of wood on 2/27/2022, and I was billed $250.00. I wrote the company on 2/28/2022, expressing my concerns that I should not have been billed $250.00 and wanted reimbursement for the guaranteed warranty on the 6/7/2021, job. I never received a response from them and contacted the BBB on 3/18/2022, for help. Red Mountain Garage Doors LLC did not respond to the Better Business Bureau either. Perhaps they think that's the way a business should operate. I don't and your need to be aware of their sloppy workmanship and refusal to honor their warranty. OM - Tuscaloosa, AL

Mr. Leland, the gentleman who came to replace the garage door opener was quick, efficient, and…read morepersonable. His knowledge of the product was excellent. Also, the woman who took my call was like Mr. Leland. Prompt appointment. Have used this company for 8 years. Consistent and quality service.

My garage door chain rail had malfunctioned so I decided to manually lift the garage door to bring…read morea new bed into the house. Since the railing was broken, it caused the garage door to be lopsided and I decided to take the door apart. I have guest coming in the for Thanksgiving and we celebrate the Sunday before. I called them the next morning (on a Friday) and they were able to make it out after lunch. I knew it was a long shot to get someone out here on such short notice but they squeezed me in. Thank you for such quick and professional service. You saved me the embarrassment of having to explain over and over again as to what happen to the door. I might add that this garage door serves as the main entrance to the house

From schedule to completion job was excellent,communication was perfect an job was finished quicklyread more

Ask them for new garage door & they came out put in new motor charged me $1300 with assurances they…read morewould be back with a new door within a couple of weeks. That has been 2 months ago-never heard from them again can never get them on the phone & they will never return my calls.