Avoid at All Costs: A Masterclass in Rudeness and Incompetence…read more
Dining at El Cohiba 59 in Marina di Pulsano was, without exaggeration, the worst restaurant experience we've had in years.
From the start, our waiter was astonishingly rude -- curt, dismissive, and seemed irritated by our mere presence. When we politely corrected him after he brought the wrong drinks (beer we hadn't ordered), it appeared to trigger some bizarre vendetta on his part. The rest of the evening felt like deliberate sabotage.
At one point, he served us food that had already been placed at -- and eaten from -- another table. That is absolutely inexcusable and raises serious health and hygiene concerns. We were stunned. No apology, no acknowledgment -- just plopped it down like nothing happened.
As for our food? Two members of our party ordered risotto. We were repeatedly told "it will be just a few more minutes." After being strung along for more than an hour, we were finally told it wasn't coming at all. No explanation. They were simply left without dinner while the rest of us picked at mediocre, lukewarm dishes.
And that's the kicker -- even the food that did arrive was aggressively average. Bland, uninspired, and nowhere near worth the price. Not a single dish stood out.
El Cohiba 59 could be a cautionary tale in a restaurant management seminar: how to take a nice location and completely ruin it with poor service, mismanagement, and utter disregard for customers.
If you're in Marina di Pulsano, do yourself a favor -- walk past this place and don't look back.