Work in progress: Work complete (Aug 12th received paid invoice by mail, so assume that means they are done?). Update at end of review.
So far they've done a GREAT job with what has been installed, just "heads up" and caution review. From my lessons learned.
"If" working with neighbor... YOU!!! be the one to contact and work with "Tim's Fences".
1) We paid our share 8 weeks ago. Work started this week. Our common fence is NOT complete because of issues our neighbor has. They halted "Tim's Fences" work.
2) Trash (screw and nail gun strips AND long tree limbs that were cut from neighbor's yard) left all in our yard. It was explained that "when the guys work a long day in the heat, they're tired". So solution for future customers, hire them to do your work only in winter months?
I'll update when work is complete, as stated, we paid in full (our portion) 2 months ago and still have only partial fence and was told "Tim's Fence" will complete work when neighbor who contracted them is ready for work to be finished. So our money gone, work not done and was also told that neighbor has NOT paid for work yet. So we have nothing to do but wait. Very troubling because I was assured that "our" common fence would be done. 90% of neighbors yard finished, only 60% of "our" fence complete. We are fortunate not to outdoor pets, but now have our backyard open and exposed to street view and neighbors.
UPDATE - (*changed 1 star to 3)
Earlier today I received a call from "Tim's Fences" Rep. This evening 2 employees installed "front" section of fence. "Common Fence" still in progress, BUT that is not completely "Tim's Fences" fault. Large cut limbs were removed (some I had not seen, but were picked up and taken away)
UPDATE (LAST)* final review 4 stars for quality of work. Still leaning to 3 stars, but learned from my experience and hope this review helps other "Yelpers!"
The work crew came out and worked on fence, but I only know because compressor was plugged in front of my front door so i could hear it kick on and off throughout the day. Compressor was taken away crew left. Next contact was today when i go the invoice in mail. So i walked out to check work.
Not going to discuss all the ups and downs of the work. Just use my experience to help YOU avoid any headaches or disappointments.
My only last advice is to do some research on the grade and quality of fence pickets that will be used. Ensure that you get what you want. I'm not sure if the pickets used are a lower grade? Or split when installed? Just make sure you take pictures.
The contract has some clause about a extra charge it you talk to the workers. So i stayed clear of workers. But how do you address issues if only workers come and go?
I had contact with company rep and asked for call from "boss" but never happened. read more