Intake nurses did a great job! Dr Nonevski is always great. Both procedure room nurse and recovery…read morenurse were not friendly. I been going there since 2008, they have always been extremely service oriented and friendly. Today, not so much. Not so friendly and they spent more time talking to other employees. Recovery was very disappointing for my driver and I. No one came in the whole time until the end. She took out my IV and asked if I needed a wheelchair. I said no, and we left. Seems like a lot of new people and changes in the wrong direction. I've left 5 star reviews every other time, let's hope this was just a bad day for them.

I had an appointment and They cancelled the appointment on me because someone there made a mistake…read moreentering my insurance information. They said I had invalid insurance. I called, got voicemail and during the voicemail message says they will get back to you in 48 business hours. They tried to call and my phone kicked their call out as spam. I didn't recognize the number so how do I know who's calling? After I get ahold of them, they said my appointment had been cancelled. There has to be better ways to handle problems than just cancelling peoples appoints that are trying to schedule at a specialty medical center. The people have been referred by a doctor that you have seen before with insurance. It's not about giving people a service or help, it's about making sure they get money. Horrible way to run a health center.

Quad city gastroenterologist, also known as heartland clinic. I had an endoscopy done by Dr. Tong…read more My initial consultation was quick. It was on a Thursday. Then they called me the very next morning and got me in the following Tuesday. I would say it's a very efficient office very organized. Everybody knows their role. The front desk, however, is the face of the office. Their demeanor and lack of politeness needs to be addressed or they need to pay a little more an hour to get quality employees upfront.

I have been trying to get my records released for 2 weeks now. I signed release forms exactly 2…read moreweeks ago today. They were faxed over from another clinic. A week went by and I never heard from anyone? I decided to call Heartland to see if my records had been released yet. I was transferred to the records department which went to a recording. I left a detailed message and my phone number for them to call me back. I never received a return call? I called again to the new clinic and had them re-fax the signed form. I then called Heartland right away and got the recorded message again so I hung up and went directly to Heartland to have my records released to me. I filled out yet another form to have my records released. I had to fill out information that I had no idea what requesting. The receptionist offered no assistance. I had her look for the fax that was resent this morning to no avail. My doctor said we really needed to act on doing some tests for my condition. I sure hope that it's no big deal?

They do not return phone calls. Trying to get a procedure scheduled is impossible. Can never talk…read moreto someone, always just a recording. It has been over a month of phone calls leaving messages and no one has called us back.

From the owner: Digestive Disease Specialists…read more Digestive Disease Specialists is proud to be one of the region's most trusted resources for the diagnosis, prevention, and treatment of all gastrointestinal and liver diseases. With two convenient locations in Moline, Illinois, and Davenport, Iowa, the esteemed gastroenterologists provide a full spectrum of gastrointestinal services. Our board-certified specialists have advanced gastroenterology training and expertise. They are committed to offering compassionate, prompt, and professional care that our patients expect and deserve. Referring providers know that they can trust the team with their patients, and they respect the team's ongoing commitment to offering the most comprehensive care available. From routine preventive and diagnostic procedures to the most complicated problems, the team at Digestive Disease Specialists chooses to treat the whole person, not just the disease. Because the physicians realize that many gastrointestinal issues can cause embarrassment in patients or seem "taboo" to discuss, they strive to offer a caring, compassionate environment in the office. A patient's trust and confidence in their doctor is essential. The providers at Digestive Disease Specialists cultivate that trust by taking the time to listen to their patients and fully understand the issue before empowering them with the information and resources they need...

This is a warning! Beware. Digestive Disease Specialist has very sketchy billing procedures. They…read morebill the insurance and then does not bill the patient. We never received a bill until we heard from a collection agency to collect. Not to mention that I was on the phone paying another bill and they still never mentioned that there was an outstanding payment. When we called the billing dept and after speaking to Mary Jo she stated that we already sent this bill to collections so there was no way to take care of the bill even after explaining a bill has never been received. I DO NOT RECOMMEND THIS PLACE TO ANYONE.

My pharmacy called on a Monday to refill a prescription. I called the office Monday, Wednesday and…read moreFriday checking on the prescription as my insurance was ending on Sunday. They assured me they faxed the prescription in on Friday. Went to pharmacy on Saturday to pick up prescription. Nothing. 10 days later they send the prescription in. My script went from $30 to $2911.15 for a 30 day. They never call back. Still waiting for call back (2 messages left) from manager Stacy. Prescriptions take more than 3 days as indicated on website. Beware.