Dr. Randall and his team provide exceptional dental care. I highly recommend them for both routine care and cosmetic treatments like Invisalign. Dr. Randall's expertise made my Invisalign process seamless, and Anai makes routine cleanings a joyful experience. The office is quiet, cozy, and highly professional. read more

Good reputation, but lacked necessary precautions I visited this well-established office due to the dentist's 40 years of experience, but my crown procedure resulted in a severe injury. The drill badly cut my tongue during the process. The dentist claimed my tongue moved, but I was numb from two Novocaine shots and had no control. The team should have used better protective measures. This injury forced me to visit Urgent Care, caused a week of severe pain, and restricted me to liquids. Even with a highly experienced dentist, I felt that the necessary precautions to prevent injury weren't fully prioritized in this instance. I hope this feedback leads to more careful protocols for future patients. read more

Timothy C. Randall, DDS - Orthodontists Near Me - Laguna Hills, California

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Dr. Randall came through with an emergency appointment and guided me to a local endocrinologist. He met at his office during his lunchtime, took X-rays and discussed options. Dr. Tim's reliable, available, friendly, honest - makes a great family dentist. Highly recommend Dr. Randall, staff and home for a compentent dentist. Ken S. read more

Professional office! always friendly and professional. Honest answers and treatment no upsell. Care is always prompt. Dr Randall and his staff go above and beyond for their patients. read more

I have been a patient of Dr. Randall's for nearly 20 years. He is a great dentist with marvelous chair-side manners. His hygienists have all been great too. I had dentist-phobia for most of my life until I started seeing Dr. Randall. I recommend him 100%! read more

I love how nice everyone is, there is really a family feeling here instead of trying to sell you expensive treatments every time like my old dentist. You will love it!! read more

Regrettably, attempts to reach Dr. Randall via calls or texts have been unfruitful, prompting me to share my experience on Yelp. Initially drawn to the ortho practice for its proximity, I underwent Invisalign treatment. However, Dr. Randall's high-pressure tactics became evident, pressuring me into unnecessary cleanings and modifying my treatment plan I went here for the first time for an ortho visit almost two years ago and my overall impression was mediocre. When I was researching ortho practices who do in Invisalign in my area, there are only a handful and I settled here because of the convenience and close proximity to my home. My family dentist who I will never leave is in Newport so I didn't want an Ortho that far since it would require more frequent visits. I've never had braces before and have a limited understanding of the process. So, I trusted the doctor since this is his profession. Invisalign's process is almost so simple almost anyone can do it like Smile does from home. However, Dr. Randall suggested we don't do the recommended spacing reducing the spacing .05 mm and modified the prep work of taking off .03 mm my front bottom teeth. He comforted me by letting me know we can make changes as we go and that was the beauty of coming into the office. There was my first indicator that going to the office was where I would receive his high pressure tactics. After every orthodontic appointment, he would schedule me for a teeth cleaning. I already was under the care of another dentist who I have no plans of leaving. For years now, I usually go for regular checkups every six months since my teeth are doing pretty good. Shortly, after going in for cleaning he started scheduling me every four months since my teeth were all the sudden not doing well. I thought this step was necessary because of the Invisalign so I obliged and even paid out of pocket since my insurance did not cover the additional visits. After 6 months of treatment everything was supposed to done. My teeth moved and I was satisfied overall. Unfortunately, my retainers were not made correctly, I couldn't even talk right when they were in my mouth my teeth started moving back and it took weeks to get the new ones made. Unfortunately, this required another mouth scan and the computers through the process did not work right according to Dr Randall. After the scan, Invisalign suggested another 3.5 months of aligners. Well guess what Dr Randall did? Yup you guessed it, he modified the treatment again and only approved a month of new aligners. I was then not very happy but complied since I would have to start over a where else and pay all over again. He assured me this issue was all warranty work and was covered. But, I had to come in the office again to get my aligners. During each visit we would talk about life and I learned he likes to take long vacations and travel which is totally cool. However, when he would ask me to bring my wife with me I started to notice more that he wanted to be more than my orthodontic dentist. He wanted us both to be under his full care for general and ortho so stringing me along for warranty work means that he can book me for more teeth cleaning. I didn't bring my wife since she was receiving treatment elsewhere for braces and we see the same general dentist. She came with me one time to pick up my retainers and he came out to look at her teeth in the waiting room. Make your own assessment of this but I think it's tacky and weird. Upon my last visit where I received all my last retainers that should last four years, unnoticed by me he schedule another visit. I started getting text messages from the office that said I had an apt. Unfortunately it looked like spam and I disregarded. Then, one day I realized that the messages were from Dr Randall Ortho not my family dentist named Dr Randall as well. So, I replied "no" and he replied that there will be a fee for canceling the apt. All along I've been patient and dealt with his high pressure crap but this was upsetting. I opened my mail the day after Christmas and there it was an invoice 90 days over due for a missed apt for $62 with a statement date of 12/20. He knew what he was doing sending me the invoice five days before Christmas. I figured if Dr Randall is so greedy that he would send me an erroneous bill for $62 I would make it worth it for me and write a review on Yelp. In sharing this, my aim is to caution others against engaging with this orthodontist and to shed light on what appears to be a profit-driven approach rather than genuine patient concern. read more

Just had my tooth extracted. It was the easiest and most painless procedure I've ever been through. These people are great and I'm proud to be able to call them my dentist. Best customer services literally ANYWHERE!!!!! I highly recommend them for anything Come see the for 5 star service!!! read more

Timothy C. Randall, DDS - Best people on earth, move over Disneyland. - Orthodontists Near Me - Laguna Hills, California

I've only been to this office once, but it was one of the better dental cleaning experiences I've had. I went in on a Groupon deal, so the value for the money on that was outstanding. The offices are very nice, modern, clean... all the entertainment/distractions you could want are available while they clean your teeth. I didn't use those services, but it was really cool that they were made available. Everything is electronic, so filling out the first-time paperwork was a breeze. Dr. Nicula was very sweet, gentle and communicative throughout the exam/cleaning/x-rays, as was her assistant. She provided an orthodontic consultation as well. The prices she quoted for the work I was considering were average. The cleaning didn't feel quite as thorough as ones I've had in the past with other dentists, but it definitely did the job. It didn't hurt at all, which was a really nice change. If i hadn't moved out of the area, I'd definitely go back to her for my regular cleanings. I wish i could give this place 4.5 stars, but I'd rather round up than down! I hate when dentists practically ignore you and don't explain anything, as the whole poking, prodding, scrapping process can sometimes be a little scary. I really appreciated how communicative she and her staff were throughout the entire appointment. read more

Dr. Randall is a great and personable dentist, and everyone in his beautiful office is excellent and friendly. I trust them 100%. They always do an amazing job in an atmosphere that is clean and congenial, and they never perform unneccessary procedures, as I think some dental offices do. They don't keep you waiting, either. If you're looking for an excellent dentist who is likable, easy to talk to, and honest, and who hires fantastic people, I can't recommend Dr. Randall highly enough. His office is the best you could ever hope for -- A + all the way. read more

Highly recommend Dr. Randall. I've been a patient for over 10+ years and he is a very gentle and caring dentist. He is extremely thorough and has the latest technology and equipment. His staff is very friendly, knowledgeable and they do an excellent job. Anai, one of the hygienists is excellent and explains everything in detail. It feels like family when you are there. I look forward to my visits just to catch up with the staff. If you are looking for a good dentist, Dr. Randall Family Dental is an amazing place. We moved out of the area and I still drive all the way from Seal Beach to see him. read more

Dr. Randall took me in without an appointment and fixed my problem. I had a very pleasant experience and I appreciate his expertise.

I must admit that woman should not call herself a do-all dentist. Money but be the motivation. She may be gentle...lalalal...but she is not a dr. who knows anything about veneers or crown or anything aesthetic. She was highly unprofessional and botched up a job that would have easy but because of her lack of ability that was a nightmare (during the process) and remains so as I now proceed with braces and will have to replace all that she did (2 veneers -which I really did not need and two crowns in the front. So I have to iive with her mistake everyday. I am not going into the story....it is too long, horrific and boring as well. Do not use this Dentist for anything aesthetic!!!!! You are warned. C read more

It is a new facility so all the equipment is brand new, clean, and very well organized. Prices are not the cheapest, but it pays out in the quality of the service you receive and the overall atmosphere the facility emits, especially if you're someone who is deathly afraid of going to the dentist like myself. Everyone there will do their very best to make you feel comfortable. Out of all the dental places I have been to, Smile Again Dental is the best thus far. Not only do they have screens at each dental chair for the patient to watch while they're being worked on (the last time I was there, I watched How to Train a Dragon, my fave), but also have tablets for patients to use to fill out their information. Very advanced technology for the price you pay. In addition, their communication is among the best. They communicate in a professional manner. They also do it electronically (via email or text) which is the way I prefer since I'm usually busy and do not have time to answer phone calls. There are constant reminders on when your next appointment is and how to contact them if you have questions or concerns. I have been here twice so far. The first time was due to me buying a Groupon for a teeth cleaning and I must say that Dr. Nicula did a superb job. Even though it was teeth clearning, she took her time and was very careful, explaining to me what she was doing. It took longer than expected for a teeth clearning, but that's good (more for my money, right?). The second time was for a cleaning and filling. For the filling part, I barely felt a pinch when she was administering the anasthetic with a needle, which is a good thing. During the filling process, it was painless. Dr. Nicula kept asking me whether I was feeling fine or not which always gives me comfort. She would also let me rest my mouth by closing it every now and then rather than have it open through the whole process. To her, the comfort of the patient always comes first! As for now, Dr. Nicula and the rest of the staff at Smile Again Dental is my go-to place for dental treatment. Note: For those who aren't able to afford the prices, no worries, Smile Again Dental accepts Care Credit as a form of payment, which was what I did. If you do not know what Care Credit is, feel free to call them and ask. They were very informative. read more

Dr Randall and his entire staff are without a doubt the best!! They are kind, caring and amazing at what they do. I will never step foot in another dental office. I have found the best and I am so grateful! read more

Dr. Nicula is no longer at this office. No communication, Just a new dentist who is out of our network and not going to work for us at all. I have to find a new dentist now... This is very unfortunate. read more

I've had a couple of visits here now so I feel like I can give a fair review. I'm not a big fan of the dentist, like I'm sure more people aren't. However, the Smile Again Dental staff are simply amazing. They are all very friendly, from the receptionist, to the hygienist to the Dr. What I really like about this dentist is that they don't keep me waiting around. As soon as I walk in, they're able to take me back and get started on my cleaning or xrays or whatever has to get done. The cleanings are super painless and they are able to put on a movie for you if you'd like. They like to review everything that they did, take pictures and show you if they have any concerns which is always great. One time (since I mentioned I was on lunch from work) they gave me goody bags to take back to my coworkers, filled with tooth brushes, floss, etc. which was incredibly nice of them. Wouldn't recommend anyone else - this is the place to go! read more

I've had a LOT of dental work in my life, so I'm no stranger to the dentist's office. But I've never had such a pleasant experience as the one provided by Smile Again Dental. It's a gorgeous office with all kinds of modern touches. My personal favorite is the TV that looks down upon the patient as they get work done. It's set up with Windows Media Center (and many movies, both newer and older) and wireless headphones. Such an awesome way to NOT think about what's actually going on. But such a distraction isn't even really needed because there's no pain at all. I've experienced a lot of pain with past dentists, so I'm particularly sensitive to that part of dentistry. But with Dr. Nicula it's about as painless as it gets (which lets me enjoy my movie!). Another big perk is that the office is warm and welcoming, as opposed to cold and sterile like a lot of other places. It's a peaceful environment, and Sandra - the dental technician/administrative assistant - is so friendly. So is Dr. Nicula, of course. If you're looking for as enjoyable (if there IS such a thing) a dentist experience as possible, I would recommend Smile Again Dental. You won't be disappointed! read more

Found Smile Again from a groupon or living social deal and they are wonderful! They made me very comfortable, put me at ease and they have a very nice, clean, modern office. Dr. Nicula explained everything to me very clearly and patiently, and the service was quick and painless. I had been postponing a trip to the dentist after having bad experiences in the past, but am very happy to report that I found a great one. I highly recommend Smile Again. They are reasonable in price but amazing in service. Visit them - you will not be disappointed. read more

Dr. Nicula and her staff are the most caring and professional staff at a dentist office I've been to, and I've been to a few! I visited the office for the first time like many of us might: with a toothache. I found Dr. Nicula like many of us might: here on Yelp. One of the reasons I chose Dr Nicula was that she didn't work in a huge corporate practice. She spends time with you. I'm tired of dentists that wait to say hello to you until they come in for their 5 minute exam after the hygienist has been with you. Dr Nicula explained everything she did and was with me for almost every minute of my visit. When it turned out that I needed considerable dental work I could have gone to some cheapie TV credit dentist but I am a health advocate and activist and I know how important dental health is to physical health. I need a doctor that will take the time to understand my unique medical condition and how that impacts my dental problems, care, and the procedures going forward. Someone in a hurry to see 20 patients a day won't do that. You can trust Dr Nicula to listen and understand your needs. The office staff and hygienists are professional but personable. There is a pricing program that makes the cost of dentistry much easier for those of us that do not have dental insurance. If you plan on taking care of your teeth, get it. Today I was relieved of problem with a tooth that was both a cavity an cosmetically embarrassing. When we created the treatment plan for all of the work I asked to do that first and they worked with me. No one else could see that ugly tooth but me however my self esteem rocketed today and I feel like I can smile again. Ha! Funny! Just go. You won't regret it. read more

Timothy C. Randall, DDS - Love the wall of water! - Orthodontists Near Me - Laguna Hills, California

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I moved to Orange County about 10 years ago, and since then I've been trying to find a good dentist... My search is finally over!!! I've always hated going to the dentist, the last few have been especially horrible and it made my phobia so bad I just stopped going. Once the pain was unbearable I finally decided I needed to go again. Enter Dr. Nicula and Smile Again Dental. After explaining my dental-phobia to Dr. Nicula she assured me the she was very gentle, and that sure is the TRUTH. After some recent fillings I wasn't even sore afterwards, which is unheard of in my experience. Dr. Nicula and the staff at Smile Again have been super friendly and are the only one's I trust to work on my teeth from here on. I highly recommend you check them out if you're searching for a quality dentist. read more

Dr. Randall is a great dentist. I always feel that he cares and he is always available for my family. My daughter and I have beautiful smiles because of him . His Staff his great as well. read more

These guys are awesome! One of the best dentist experiences of my life. Truly. Location: It's quite hidden, near the AAA building across the ways of the Mazda dealership, it's hidden on the above floor. Once you walk in you immediately feel warm and relaxed. Decor is lovely and the place is nice and clean. Staff: Everyone from the front desk to Dr. Nicula is wonderful. Very kind and thorough about everything. The entire experience was relaxing while they worked on my cleaning I got to watch Nature movies on Netflix above my chair. Fantastic! I had to recommend this place to my coworkers and brought lots of goodie bags to work! read more

I had an extremely good experience here, and I normally dread going to the dentist. I came in with a Living Social deal, which didn't hinder my experience at all. This practice is located in a plaza where there is surprisingly a lot of other dentistry practices. But after walking in, the first thing I noticed was the beautiful waiting room that was equipped with a nice TV playing Blue Planet, free water and snacks. The receptionist greeted me warmly and gave me a tablet to fill out my information. I thought that was cool, I like technology :) I was the only one in the waiting room, and the only patient in the whole office. I arrived 15 minutes early, and I was seen right on time. The staff were all extremely knowledgeable, sweet, and helpful. They explained each step, and made conversation with me. That's always nice! :) There was a TV near the ceiling that I could watch from, where they also had a large selection of TV shows and movies. I chose to continue watching Blue Planet. Dr. Nicula spent time measuring my gum line (which has never been done before) and showed me in detail where I could improve in brushing, and even had staff show me how to floss properly (this was also new information, I didn't know I was doing it wrong.) When I left, I got a nice goody bag with a toothbrush, floss, toothpaste, and pen. Sweet! All of this for only $39. What a steal. I will definitely be back. Thank you guys! read more

Smile Again Dental I went to have my teeth cleaned today. In this office, they have state of the art technology for dental care, The office reception area was immaculate, the staff was very friendly. Dr Nicula took her time with me and I had a feeling of her genuinely caring about my dental needs. read more

I found Dr Nicola a couple of years ago. My experience has been very good. She is so careful to make sure that there is no pain. The staff is competent and friendly. Also no problem getting an appointment. I recommend her to my friends and family. Dr Nicola has left this practice. So I don't know the Dentist that took it over. read more

Smile Again Dental is absolutely my favorite place to get my teeth cleaned! They stop at nothing to make sure that I walk out with the freshest smile and the most informed information about my over all dental health. I moved to LA but still come all the way to OC just to experience their services. They are always kind, greet you with smiles, and their office is nice. I truly am grateful for Smile Again and will always come to them for whatever I need regarding my pearly whites!! Thank you guys for being incredible every single time! read more

I've been going to Dr. Nicula for about 7 years. I initially came to her for orthodontics to improve my smile/overbite and she did just that. I was very happy with the results. She is very patient and kind. I continue to go to her for my cleanings and wouldn't go anywhere else. read more

I've been going to Smile Again Dental for a year now, and I absolutely love it there. It's a friendly yet professional environment, with all the modern features that make the experience enjoyable. I feel like I'm going to visit friends when I go. Not many people can say that about places these days! I'm currently in the process of having braces from Dr. Nicula and it's been a great experience so far. I'm so pleased with how clean, easy, and pleasant my visits are. I always walk away with a smile! There's no need to not enjoy your dentist experience. If you don't, you should switch to Smile Again Dental and enjoy an unique dentist experience. read more

If I could give a zero I would! After his initial intro on my first visit, this man (difficult for me to call him a DDS after my experience with new DDS's!) asked if 1. I had ever thought of Zoom and 2. Have you ever thought of Invisalign? Really? Should've been a red flag. Then my OB/Gyn said he went to him once and switched straight away! ): Gets paid for services not rendered (assumed on he and wife's part). by Delta Dental. File grievance....funds reinstated to my account and bingo...takes me to small claims...only to postpone to another month! Dishonest and unethical at best! read more

Dr. Randall moved his practice to a new location, where the dental experience is much more suited to a professional atmosphere. The new greeting staff is friendly and helpful. As always, my visits are filled with valuable communications and knowledge of my dental needs now and in the coming future. My emergency visit was far and above what I expected. I am very thankful for Dr. Tim Randall and his staff. Jim A read more

My daughter had a lot of pain in her mouth. Today. Friday. Late in the afternoon. On Memorial Day weekend. Thankfully, they agreed to see her. We're new patients also. Ava made every effort to get my daughter taken care of- so nice. Turns out my daughter had to have a root canal . Dr. Nicola was so caring and gentle. Ava called the Dr. Izadi, the Endodontist, and got them to see her at 4PM. Amazing . read more

Always quick to get me in, very friendly and thoughtful service, clean office, movies while your teeth are worked on - what more could you want from the dentist?? Great, great place! read more

This is no longer the same practice. I went in for my cleaning, and when I was getting seated, I realized that the staff was different, and there was a male dentist in black scrubs. I asked one of the ladies where Dr. Nicula was, and was told that she no longer practices dentistry due to back problems, and that a different dentist now services her patients. I was taken aback because it was a male dentist! No body bothered to inform me that the practice had changed. It was overwhelmingly so different, I just got up and left. I said, I'm sorry but I didn't expect this, someone should have informed me. It's like showing up to your wedding and it's a different groom! read more

ALWAYS ON TIME! I'm an incredibly BUSY person and seldom take time to visit the dentist, until now. The staff at Dr. Nicula's office is so efficient that I never have to wait. When my appointment is supposed to begin, they're ready, and we start. What a refreshing concept, that a dentist would respect my time as much as I respect hers. I hate SHOTS! It is what it is... I mean I'm not suddenly going to feel better about shots, but Dr. Nicula does everything possible to make it as quick and painless as possible. Thank you Dr. Nicula. She's GREAT! You should try her. read more

Smile Again Dental has been more than a great experience for me. After moving here just 1year ago, I searched everywhere in orange county for a dentist that would offer me the level of care and professionalism I was looking for. What led me to Smile again Dental, was my curiosity towards invsalign. I searched for weeks and received many quotes from more places that I can remember, but none compared to the affordability, quality, and first impressions received from Dr. Dorina Nicula. I highly recommend Smile Again Dental!!!!! 5 STARS! read more

If i could give zero stars, i would. This lady at the front desk is a weirdo. She once sent me a bill stating i owed them money for things listed that i couldn't even understand (medical/dental terminology). When i called to clarify, they were fraudulent charges. The lady at the front desk apologized saying "sorry, when i sent those bills out to everyone i was going through a rough breakup with my boyfriend... blah blah blah... you don't owe anything. Add this situation to the fact that the dentist wouldn't clean my teeth (which is what my appointment was for) and i was told i needed 2 separate appointments to do a cleaning. Keep in mind, i have my teeth cleaned regularly and the dentist complimented my "excellent home care" so why i would need 2 whole procedures with numbing etc... for just a cleaning, i dont understand. I'll never go back to these ppl. The dentist i saw wasn't even the regular dentist anyway, it was a sub for the week... how bout just cancel and reschedule appointments instead of bringing in a sub. The regular dentist is so rude anyway...my teenage son hates going here...if you enjoy being scolded like a child by the dentist... go here. (They also "couldn't" clean my son's teeth that day "only polish" for some other absurd reason... excuses to try to get more money.) Smh. read more

I'm the type of person that tends to avoid dental visits because, lets face it, they freak some of us out! Visiting Dr. Nicula 's office put my natural tendencies of avoiding the dentist to rest! They have a very personable staff that cater to you and your schedule. As a working nurse my schedule is all over the place and Julie has worked very diligently with me to get an appointment that works. I also tense up a little bit during the procedure, but Dr. Nicula and Cory have worked really well to make my experience a comfortable one. So much so that I've managed to doze off a couple of times during the procedure! If you're looking for a dental office with great, professional and approachable staff, I highly recommend these ladies! read more

Dr Nicula and her staff are all very professional and friendly. The dental office is state of the art and very comfortable. I would recommend Dr Nicula to anyone that is looking for a new dentist period! read more

My first visit was great from beginning to end! Easy scheduling with super helpful and knowledgeable staff, great moods and moral all around as well as easy to talk to. I got a cleaning, exam & X-rays. Dorina Nicula did an amazing job cleaning then showed me the X-rays and explained in detail what needed to be done. Dorina also has very attentive staff that enjoy their job. Overall such a great experience and I will most definitely be back! So happy to find a dentist that takes pride in their work! Thank you!!! read more