Pros: The woman spoke English and accommodated my requests to use hot water and skip the scented fabric softener. Prices were reasonable.
Cons: 3kg minimum (I only had 1.5kg). The woman told me it wouldn't be ready until after 4pm the following day at the earliest (despite my obvious dismay). I showed up at 10am (when they open) to add some things to what I'd dropped off the day before. She was flustered and said she told me not to come until the afternoon, but when I explained I just wanted to add a few items, she admitted my clothes were already done. I assume my things were washed with other people's things, because she kept asking what was mine. Yuck.
It was accommodating of her to let me pick up early since I was already there, but she made sure I knew it wasn't their policy to return clothes in the morning. My clothes were a bit more beat up than usual, despite that I always wash them in hot water, so it could have been the detergent or the older commercial machines. Overall this was a disappointing experience, and I wouldn't go back.
Note: That row of glistening, new washing machines pictured when you Google this business is nothing like what is there in reality. read more