Service is over the top at this location!…read more I'd been seeking the Lady Dior Animals bag in the lion and monkey styles....but as usual, they were practically sold out by the time I could get over to Europe Calls to Dior customer service advised they would not ship to individual shops and they would only place item holds for 48 hrs & that would not work for my schedule since I knew stock was low and I wanted a guarantee the items would be at the location I would visit So the Mr called the Frankfurt shop directly & the Manager agreed to make an exception to hold the lion bag for a week so I could actually get there and this gentleman even convinced their shop in Paris to send him the monkey bag since only Paris & London had a monkey left in all of Europe. I was really holding my breath about the monkey style after being advised that Paris usually would not send items to other shops but I'm so very happy the Manager was able to make the agreement because I loved both bags and maybe I even loved them a bit more knowing how special it was to arrange them to be there waiting for me to bring them home Tax free forms all good to go and we walked out of there extremely happy and looking very forward to coming back for this over the top service. And have to say, after being so ill-treated at the Cartier right next door, this was a total breath of fresh air to have such a pleasant experience

It's a Kaufhof a department store you see in most major towns across Germany. The selection was…read moresmaller than some of the ones in the bigger cities but that is to be expected here as it is a smaller town :-) Loads of fashion, kitchen, bed, bath, travel, jewelry, cosmetics and tons of other accessories. They also have a food hall for a bit of shopping. A good choice for department store shopping. It's priced in the mid range and has most things people would be looking for. This location also had great staff and they were available when needed.

I always stop by here to taste and purchase something new and alcoholic!…read more Quality: Good. Price: Good. They always have some great deals. Customer service: Good.

DUTY FREE- Great Duty free with all the goodies your heart desires! From cheese, chocolate, candy,…read morewine, whiskey, water lol , gifts . They have you covered . Very bright modern and clean and the employees speak English as well! Love it and can't wait to come back .

Poor service. the cashier very unfriendly. No one speaks english. Another customer helped me with…read morethe complain. They were rude with both of us. I bought many small items. Some other customer might took one if my items . I showed the cashier i didn't have the product. The cashier was rude and said it wasn't her problem. I would never go back to a store that doesn't care for their customers. Not even 1 star is deserved. Many other ways to manage it and to show that they care. Awful service. Not professional.

A woman's high end fashion shop. It's clean, elegant and stylish women's clothing. I am sure it's…read moreexpensive, but hey, I am not an expert on what's expensive or not with women's wear. If you are in Frankfurt it's worth a browse.

Wonderful staff. Although the store professionals were very helpful, this boutique charged my AMEX…read morecard with two pending charges but then resolved the issue.