This property is still pulling their FOREX scam.
They will…read moreover charge you 12% on your hotel bill, regardless of what the paper invoice or reservation booking amount is showing.
I inquired directly with the hotel and they said it was due to their conversion rate.
My Chase card does not have any FOREX transaction fees and they confirmed I was charged in MXN (Mexican Pesos).
I provided the reservation e-mail and paper invoice to Chase and was able to successfully contest the difference.
I'm so glad I asked for a paper invoice, because they said they would e-mail and I never received it.
Thank goodness I waited around in the lobby before leaving.
Once 5 minutes has passed and I never got my electronic invoice, I knew I had to have a paper invoice specifically for cases like these.
I am a lifetime platinum member with over 1,000 nights in Marriott.
I stayed here a few years ago and I thought the FX issue was an honest mistake, but now I see that this is quite intentional and many other customers have complained about this on trip advisor, Marriott reviews, etc...
DO NOT STAY HERE, they will scam you with some BS internal FOREX fee; then charge your card.
I've filed an official complaint with Marriott and they're currently investigating, but I doubt anything will happen since they're making Marriott money.
I'll update here in case anything happens, but I'm not holding my breath.
I encourage everyone to just do a charge back on the card, because these snakes will just draw out any reimbursement until the time period is over and you're no longer able to content the difference through your bank.
YOU'VE BEEN WARNED, DO NOT STAY HERE UNLESS YOU WANT TO GET OVER CHARGED AND SCAMMED!