My family had the most horrendous experience with Red Rock in Worland today! These people are NOT…read morecaring medical professionals, they do not care about your life, all they care about is their "policy"! My family of 4 had regular checkup appointments with Red Rock in Worland. We were told by the front desk that we have to wear masks in the clinic which is understandable due to Covid. However, my kids and I have medical conditions which prevent us from wearing a mask and I have told the front desk lady so, she asked why (which medical condition) which I believe is in violation of HIPAA) and I told her she could not ask that. Then she went to the back to get the Dr to talk to me, I told the dr (Keristine) if we were to wear masks, we would all be going to ER, she said she had to ask us to leave unless we wear masks, I asked her : so even if wearing masks will put us into ER, we still have to wear it? she said yes and then proceeded to ask me if I am ready to wear a mask! my whole family walked out after that even my husband can wear a mask. There is absolutely no compassion from these so called medical professionals, no reasoning, they do not care about your life, they only care about their mask policy even if it will get to ER.! My family and my extended family will never go back to Red Rock again! You would think that as medical professionals, they would understand that due to medical conditions, some people simply cannot wear masks, but not these "professionals"! they are mask enforcers, not real healthcare providers!!

The doctor is knowledgeable and caring and the office staff are all professional and attentive…read more They seem always willing to take any last minute emergency (in fact I believe it is also a walk-in clinic when needed). I feel well-cared for by Dr. Zimmerman and could not recommend him more highly!

Dr St. Clair is amazing! She really cares and took the time to hear concerns. I would recommend her…read moreto anyone!

I've gone to Banner Health for the past 10 years. They started out absolutely great, wonderful…read moreenvironment and great physicians. The physicians are still great at their job. However, they will screw you over on payment. We thought a previous bill (That happened 6 months ago) had been completely paid, and then get a call 45 minutes before closing telling us that we have to pay our bill within the next two days or it will go to collections. We were not notified in any way before today that we had an outstanding balance. I now refuse to go back and will be taking my business elsewhere.