If 0 stars were an option that would still be more than this stay deserved. Was here on a work trip…read moreon an upper floor and past midnight there was music playing so loudly downstairs that I could hear it as if it was in my room. Called reception several times before someone picked up, and when I explained my issue the concierge laughed and said "yeah that's a party." Obviously it's a party. I asked if they felt it was acceptable for it to be blasting so loud that other guests were not able to sleep well past a reasonable hour and the response was more laughter and "yes." I have no problem with music and events, but how about some consideration for everyone else who paid to stay at the hotel? They said they would "try" to turn it down, but *spoiler alert* the volume never lowered and neither myself nor my colleagues got any sleep so we spent our time awake leaving our honest reviews.

charged £200 to my card on check in. claimed for "incidentals" which were later charged separately…read moreto my card. so clearly a lie. was a room deposit. Debited immediately and will not be refunded for seven days. if you planning a family holiday on a budget, avoid this place like the plague. I will NEVER stay here again.

Great food and selection of drinks that are fairly priced. The pub is spacious and comfortable…read more They usually do offers for 2 people dining which are worth taking advantage of if possible. It's in a prime location, close to local transport and also not far from the motorway (M53), so it's easily accessible. The food is always preapred to a high standard and everything I have tried there has been delicious. The food is brought to the table relatively quickly aswell.

Great food at very reasonable prices. They hire out the room above for functions. Ideally situated…read morenear to bus stops, motorwayplenty of car parking etc. Waiting on staff are friendly and service is fast.

It's hotel time! I haven't done one of these in a while. And what a great place to do it in,…read morebecause this is a hotel that manages to exceed many an expectation. Even though most people breeze by here on quick work or business trips the restaurant is always highly recommended with a chef willing to accommodate all needs no matter how late or early you need a bite. Talk about comfy and clean too. The rooms are well equipped and fairly spacious, and the bar and lounge areas are comfy and tranquil. Plus the staff bend over backwards to ensure you're having a good stay, and the place actually manages to retain a lot of character which is unusual considering the sheer volume of corporate-focussed chain hotels you come across these days. The building is lovely, the location is just the right distance from town and transport links but still feels tucked away and peaceful, and everything's mighty efficient. What more could you ask for?

A great alternative to a chain hotel such as a Premier Inn or a Travel Lodge, this place is…read moreaffordable and comfortable and it sure has a lot of character! From the outside it looks like a nice old stately home, and it's set in a beautiful area of Wirral known as Oxton, who's village is 5 minute walk away and has some lovely little bars and restaurants in if you don't want to eat at the hotel! It's a quiet place in a quiet area so it's really easy to relax and enjoy some quality time at the Shewsbury Lodge. All the staff are very pleasant and the chef will bend over backwards to make sure you enjoy your food whenever you want too! The rates start at about £165 for two nights in a double bed, which is perfect and affordable! The hotel has a lot of character so I very much doubt that you will be disappointed!

Okay, place has good service, nice people but bathrooms need updating and cleaner bathtubs. My…read morebathtub had mildew on the tile seams which put me right off. We asked for a room with a window view which they were kind enough to accommodate but the windows look like they haven't been cleaned since the Beatles played live in the Cavern. A little disappointed but hey we're by the seaside and it's tough to keep windows spotless but it would have been nice to actually see out of them for the price we paid to have a room with a view. Over all don't let these little things steer you away. The prices are reasonable the people are super kind, friendly and accommodating the rooms and beds are comfortable and tidy. Just wear your flip flops in the bathtub/shower if your skittish about Mildew. If you have lung and health issues then stay away. There is MILDEW here

The room was an absolute mess,I found a dead rat under my bed, the food was always cold and staff…read morecustomer service was horrendous.

Nearly new hotel. The best I've had the pleasure to stay in the UK…read more There is a bar on the ground floor with a decent selection. Even better, free WiFi and there are electric outlets at every work station. There is a parking garage, a pool, air conditioning... seriously, it's modern and low priced. And it's close to Albert Dock (Beatles Museum) and most of the bars and restaurants.

I have to agree with everything the 1st reviewer said. Perfect in every way!! And the staff was…read moreextremely friendly and helpful. The breakfasts were also better than the Hampton Inn breakfast back here in the states. The rooms are a little on the smaller side than we're used to across the pond - but, they were clean and very comfortable beds and linens. There was one standout employee - Anders. We were waiting for our airport transport at 5am - but breakfast didn't start until 6am. However, Anders who was manning the front desk brought us over a plate of warm pastries and coffee and tea. He really went above and beyond. Golly good show, Mate!

The hallways are kind of dark to walk through at night. There's cool ship decor everywhere. The…read morerestaurant takes reservations only (hard to do a walk-in). The food was good.

The rooms are Huge! The views are Spectacular! The Resturant was not so good. The steak like…read morerubber. But the view makes up for it.

Fun decor and definitely a historic place with character (although not much left of the Liverpool…read moreFC memorabilia if that's what you're looking for). The front desk staff were just the nicest, so I have no complaints regarding service. The location is also fantastic: an easy walk to the train station or to the bars, but on a somewhat quieter street itself. The star downgrade is that the rooms just don't justify this being a 4-star hotel -- other than them being big. Very drab and outdated, can hear anyone above you walking on the creaky hardwood floors, some of the double beds are just smaller ones pushed together (and not very comfortable), no bottled water in the rooms, no phone to call the front desk, no hair dryer (thank god I wasn't staying long, as I wouldn't have been able to wash my hair the entire stay). They really need an update, but I feel like the bar for hotel quality in the area is generally pretty low.

There is no way I could ever give the Shankly Hotel any less than five stars. From the moment we…read morewalked in the door it just screamed luxury and I felt so welcomed and comfortable. The Shankly Hotel is named after Liverpool legend Bill Shankly. As I have absolutely no football knowledge whatsoever this part of the experience was a bit lost on me. However, for those in the know, from the first step into the foyer there are tributes to him and memorabilia of his life and career everywhere - even in the floor! We stayed here in a group of 14 as part of a hen weekend. The apartment at the top of the hotel was already booked for the weekend so we had 3 rooms for the weekend. These were pure luxury. There was a massive leather couch that turned into a bed, a generous sized wardrobe, huge comfortable beds with a beautiful tan leather trimmed headboard, a kitchenette and a jacuzzi bath. YES! A JACUZZI BATH! This was worth the stay alone and I definitely spent way too long in there on Saturday morning. It was full of the latest technology too including a bluetooth connectable soundbar that played in each area of the room, an XBox on request and a large flat screen TV equipped with lots of movies and radio stations. Everything was luxurious and I was in love with our surroundings. Even the rooms were adorned with Shankly memorabilia, including some bathroom wisdom in the form of Shankly quotes and a story about him on the roof from many people who had encountered him in their lives. Even if you're not much of a football fan you can appreciate the tasteful tributes to him at every turn. A massive plus for me was that the rooms were practically soundproof! When I decided to go to bed earlier than the rest of most of the hen party on the Saturday night I couldn't hear a peep as soon as I shut the door. Great news for their neighbouring room too I'll bet! On arrival we were given vouchers for drinks at the bar, which made our first round super cheap! There was also breakfast in the morning with plenty of hot and cold options, served until 11am. I never go for breakfast because I'm never up in time so this was such a nice change from the norm and I got to enjoy two days of delicious cooked breakfasts in the Bastion restaurant on the bottom floor of the hotel. You're only a five minute walk from Liverpool One and a ten minute walk from Concert Square. You're also right next to some shops, a Five Guys and local takeaways, and if you can't be bothered going out you can order JustEat/Dominos and the hotel reception will call you when it arrives. Heaven. It is definitely any Liverpool fan's dream hotel here. On the Friday night a Liverpool legend was at the restaurant while we were getting drinks and he had the FA Cup with him - which I'm told is a pretty big deal. However, even if you're not a Liverpool fan this hotel is a dream. It is modern, stylish, comfortable and all of the staff were amazing during our stay. There are so many little touches that made our weekend extra special and I'd definitely consider staying here on my next visit to Liverpool. Such a beautiful hotel in the heart of the city!