we have been part of this practice for 11 years and always have had excellent care. They have…read moreexpanded their practice over the years but have always chosen well with drs. and hygienists

During our travels across the country, I accidentally broke a tooth that then needed a crown…read more Mountaineer helped me fit in as quickly as possible and Dr. Lindsey Lazarchick did an amazing job. All of the staff and everyone I met was helpful, patient and kind. Thank you!

This is without a doubt the best dentist I have ever been too. The staff is absolutely lovely and…read moreDr. Crank is phenomenal! Katherine was the best dental hygienist and was so gentle and explained everything to me so well. I am so relieved to have found a dentist I can trust!

From the owner: Dr. David Crank, DDS practices a full scope of general and cosmetic dentistry with experience…read moreranging from porcelain veneers to dental implants, crowns and bridges in Boone, NC. Dr. Crank can help you achieve the beautiful healthy smile you have always wanted. We are a family oriented practice focused on offering a broad range of services that will benefit the entire family. High Country Dentistry is committed to providing quality dental care and excellent customer service. Dr. Crank is an in-network provider for several major dental insurance plans. Whether in-network or out-of-network, we are happy to file your insurance for you to help you maximize your insurance benefits. We look forward to meeting you and your family.

I can't say enough great things about this practice, from the office staff to the medical staff…read more I've never been comfortable with dentists, and Dr. Jordan took great care with me every visit. He made every procedure painless and made sure I was comfortable. The office staff was very accommodating with the appointment scheduling as well. I'm so happy I found this practice. (Posted for my husband)

Staff is very friendly and compassionate. My daughter doesn't like going anywhere else. They let…read morethe patient know what's going on through every process and continually make sure that the patient is okay. Mountain Town dental makes the task of taking my daughter to the dentist much better

First things, first. I have been a patient here for close to twenty years - through three different…read morepractice owners/dentists - and have always gotten great dental care. Brenda is probably the best hygienist I've ever been to. Personable and pleasant, thorough and knowledgeable - an all-around excellent hygienist. Dr. Settles is equally great. I cannot say enough good things about them or their treatment and skill level. The office staff, on the other hand, is abysmal. They routinely send out "bills" based on " insurance estimates", even after the participating insurance company has paid. Most recently I called to question a bill that both I and my insurance said was paid and that I owed nothing. This was the second time I received this bill and was now "past due." (Delta Dental told me it was paid within one week of my visit.) "Susan" initially took my call. Three different times I gave her my name and account number, and each time she tried linking me to a totally different patient. Finally, she transferred me to "Tina", the office manager. I have never been treated so rudely nor unprofessionally as Tina treated me. Tina first told me that the bill was automatically generated and there was nothing to be done about it. When I challenged her, she told me that was just the way it was and to ignore it. I pressed her by saying it needs to be fixed and that I did not want to end up in collections due to an automated erroneous "bill" (that is based on an estimate.) Again, Tina blew it off so I followed by saying that she knew there was error and wouldn't fix it, and that if I ended up in collections I reserved the right to sue for false billing; she/her office needed to fix this, that I was done dealing with it. Things went horribly sideways from that point on. Tina said she'd just "de-list" me and I'd never hear anything from them again. I replied by saying I had no intention of quitting the practice, only that I wanted the billing corrected. From that point onwards, Tina constantly over-talked me and wouldn't let me say anything. I tried telling her that I had already called Delta Dental, that Delta Dental told me I owed nothing, and that Wytheville Dental Group had been paid on June 21, 2023 for my June 14, 2023 office visit. I also kept trying to tell Tina that Delta Dental had provided a reference/event number. Tina kept over-talking me and wouldn't listen. I finally told her to "shut up and listen to me for just a minute." Tina then hung up the phone on me. I never got a chance to give her, nor anyone else, the reference number from Delta Dental. I tried calling back for the next fifteen minutes, but my calls were never answered. I can only presume Tina told the front desk to ignore my calls. I then reached out to Wytheville Dental Group via their Facebook page. Within an hour, someone named "Sherry" responded, saying she would call me "around 9 am" the following morning. Edited to add that Sherry is the overall practice manager. She called as promised, and was very professional and very apologetic, and she assured me that this issue will be addressed. Thank you, Sherry.

Wasn't the best experience, I called they got me in the same day. I tell them I need a tooth…read morepulled. I went to the back so they can look at it and after they get done they tell me there isn't anything they can do and proceed to charge me $104 for nothing. No prescription, couldn't extract a wisdom tooth. So left with a tooth still hurting $104 dollars broker.

This dental practice really cares about their patients. From the front all the way to the exam…read morerooms; I highly recommend. My husband and I see Dr Ben Perrault

I already spoke to the ladies in the office. The lady who checked me out was clueless that your…read moreoffice even worked with Metlife. The lady who explained the coding just acted helpless as if she couldn't possibly be expected to give a customer heads up that when their child turned 14, the insurance would no longer consider him a child. I personally think that is not something she just discovered, and did not know when your office sent texts to me to update info and confirm the appt. How about, "oh, it's another 14 y.o. we better send a statement that dental insurance isn't covered because he's an adult? Because $220 for a cleaning? How about "do you want to skip xrays?" How about do the uncomfortable task of holding your staff to a higher standard of care and consideration for the patient- including yourself instead of ignoring that I already spoke to your office management. They know who I am. And if they didn't convey that to you, consider that. If they did tell you and you know who I am because they told you, don't bother writing responses that aren't sincere.

I cannot say enough good things about the excellent care I received since becoming a patient of Dr…read more Stuart and her entire staff. Today I just had a deep cleaning done by Amy and I also had a broken tooth repaired/filled by Dr. Stuart in the same visit. The entire staff were professional and friendly, informative and pleasant. I have read another review which was pretty much a complaint about not being able to get an appointment and a rude receptionist. I can only say that I have had exactly the opposite experience. If there was a problem getting an appointment (as a new patient) it would suggest to me the high demand for Dr. Stuart's outstanding services. Michael Smith

Not enough STARS FOR Dr. Stuart, and her staff!!! They are ALL very helpful, courteous attentive,…read moregentle and encouraging for both of my boys of six years old and 11 years old Dr. Stuart, was my six year old first dentist when he was just four years old and he loved her from the moment he met her he will only see her and her staff-- my husband and I are on her waiting list to become their newest patients ourselves-the waiting list is long, so get on it now ! She's well sought after!

Dr. Yates and his team are extremely professional. Everyone is very friendly and compassionate. The…read morehygienists are gentle and make sure you are comfortable with what is happening by checking on you frequently. Dr. Yates is warm and friendly. He makes you comfortable even though you are at the dentist. He uses the latest technology and explains what's happening. They make your crowns right in the office. I also like that he is not quick to jump on services that might not be needed. Dr. Yates and his team are the best. You will not be disappointed.

I have been going to Joel Yates since he opened and during covid I had a bill for $175 for a tooth…read morepulled and when I was going to pay the bill but one of the staff told me to wait and pay next time I came in so few months passed and I called in major pain and needing another pulled. After the 3rd call I talk with a lady who tells me that I have been sent to collections for $175 and they don't take patients who owe money???? I was in major pain and they turned me away.... I have perfect credit with all the intentions of paying in full but things have changed. I had to try and find a new dentist and with that much pain, it is hard to think. I would have to think twice before considering this dentist. He is great but the new lady handling the billing is not human and does not need to be in customer service.

Love this dentist! I have been doing here since I was a kid and they were great with me and my…read moresiblings when we were children. The staff is all super nice and both Dr. Gates are awesome and knowledgeable. They're gentle on your teeth, open to any questions, and they have massaging chairs as their dental chairs! The office and rooms are always very clean and they take covid precautions very seriously. Highly recommend them, they'll always have my business!

From the owner: At Gates Dentistry, James L. Gates, DDS and Justin L. Gates, DDS provide patients throughout…read moreMarion, VA with comprehensive, friendly, and effective dental care. With a modern office that opened in 2011, we boast the very the latest in dental technology, alongside a friendly staff that treats you like family. We're currently accepting new patients, and look forward to the opportunity to gain and maintain the healthy smile you deserve. We accept all types of insurance, and as preferred provider for most insurance companies, we'll handle the paperwork for you. We're proud to offer comprehensive dentistry services, including: Teeth cleaning Digital X-rays Root canals Cosmetic dentistry Implant restoration Complete dentures and partial dentures Porcelain crowns Veneers with minimal or no prep Invisalign Dental sports injury treatment Sleep apnea and snoring treatment We specia