I had a consultation visit with the doctor on June 28, 2017 and he recommended surgery. I was told to contact Gloria who handles the referrals and I assume schedules the surgery. I called Gloria after a week so my doctors office would have time to send the referral that was sent. When Gloria finally called me back she had no idea who I was but did get the referral handled within two days. Since July 6th thru August 1st, I have left 10 messages for Gloria who NEVER returned my calls and unfortunately is the only person in that office to contact. I wonder if this doctor actuality does any surgeries since no one gets through. Is there good customer service anywhere these days? read more