I recently had to bury a loved one of mine and the Ford-Stewart Funeral Home made it a much more…read moredifficult experience than it already inherently is. This place is does not exist so you can mourn the loss of someone you love in the way they deserve, but instead to gouge you of every penny they can while you are grieving the loss of someone special to you. They merely exist to make a profit off of the unfortunate passing of your loved ones and attempt to drain your wallet while you are between tears. As soon as they found out that we were not purchasing an over-priced casket from them their attitudes toward us completely changed. During our viewing they would come up to us, while we were mourning with family and friends, to discuss financial issues such as payment to them. When we asked if this matter could wait, they responded 'no' it needs to be done now. Really? Now? Also, we were forced to cut out parts of the service for my loved one because they said it would be too long and they would have to charge us extra. Too long? If we left it the way it was, the service may have run for approximately 45 minutes. Fortunately, I have not been to many funerals, but I do not consider a 45 minute service to say your final farewells and blessings a long service by any stretch of the imagination. I would actually say that is closer to the short to average length of other services I have attended. The staff here was all business. They were rude, selfish, and cold to my entire family. I would not wish the family of my worst enemy to have a service here. On a positive note, the grounds and facility were nice and well-maintained, but that is the only positive comment I can make about this place. If I could give this place negative stars I would.

The staff here are okay when selling you the product / service but after that your on your own …read more The night of my moms viewing I was informed that Jonesboro police " try to be there to escort but no guarantee. while i understand they are a PD we should have been told that in advance . We paid the extra to hire a private escort service . Then two months later I was cleaning the grave and I slipped on the sheet metal . I called Darren and he pretty much blamed on us. I told him I will fix myself with more dirt under the gravel and he said hold on. Then his DADDY came to the phone . This man was absolutely the rudest human being I have talked to in years. He told me I don't have a problem and that I should call the monument company . He would not even listen to the issue as the monument is not what I was calling about . NEVER AGAIN WILL I DEAL WITH THESE PEOPLE . RUDE BEYOND WORDS . IN FACT DOWNRIGHT HATEFUL.

I cannot say enough good things about the staff at Speaks Funeral Home. When my son-in-law passed,…read morewe were in total shock and had no idea how to proceed. Tyrone Speaks guided us through every step with incredible kindness and patience. Tyrone as well as the other staff treated not only my daughter but our family with dignity and respect, answering all of our questions, answering our many phone calls and text, and accommodating our special requests without hesitation. From the initial phone call, making the final arrangements, and cremation everything was handled with seamless professionalism and attention to detail. During one of the hardest weeks of our lives, they made us feel seen and cared for, and for that, we the Robinson and Summers families will be forever grateful.

From the owner: At Speaks Funeral Home & Cremations, we pride ourselves on serving our families with dignity,…read morerespect, and compassion. Our staff is experienced in a variety of funeral services, and can help you celebrate your loved one no matter your religion, culture, or budget.

Attended a most beautiful funeral at this venue. Of course, the family of this amazing deceased…read morelady was in charge of the program. The business was very accomodating. The chapel was clean, had sparkling crystal chandeliers (they were very clean), and the stain glass windows were simple but nice. Black piano in the lobby added a very classy touch, and contributed to the nice atmosphere. Seems like there were a lot of friendly employees available to assist quests. Also, it seems like the venue was able to house an other service simultaneously. I'm very impressed with the entire business. There were monitors on the wall that were reflecting some family memories. However, great bonuses were the acoustic in the room and well working microphones so the quest could actually follow the beautiful seremon and the lovely songs performed by the mourning family members. Parking lot was not paved but at least there was enough parking. There were some parking spaces on the street as well.

I have been to Watkins Funeral Home for many funerals most of them was over the top my family have…read moreused them for many years in December 2025 my mother passed we called them they was there to pick up the body In thirty minutes which was good the really took care of us through all that process the only reason I took a point is because the day of the funeral the lady driver they assigned to us was a little rude she rushed us in and out the car I felt like we had no time to even walk to the car after the funeral we had to walk fast but other than that Mr Watkins and the staff are great I do recommend this place not for the price but for the professional services... but if you get a car try not to get that lady..,

I have called this place several times and have left messages and to this day I have not received…read morethe phone call. I'm calling to check the status of a headstone of a very very close friend of mine. Which I was willing to pay for. The lady has not return my calls is been a couple of months and I've left at least 5 voicemails.

I ordered a headstone for my mother. I call them repeatedly and receive no answer. It's been 3…read moremonths. I finally spoke to someone that said they are under new management due to the lady in charge Theresa is in the hospital They have my money but still no headstone. Very bad customer service due to lack of communication.

Poor communication. They major in their roundabout skills of basically telling you they don't have…read morethe information you're asking for because they don't deal with this or that. Very unprofessional and vague. When asking questions, she will make sure to sift through papers and wonder aloud who your counselor is...darling, if you could answer my questions more straightforward instead of saying it's not what you handle, there wouldn't be a problem. Maybe try asking the people who have that information instead of telling me you don't have it. Thank you for having me talk to a wall and letting my mother in laws grave be unmarked and unkept since December. And when calling about the situation earlier, the excuse of "we don't normally do things for the graves in the winter". What month is it? April. It's April and been spring since March. Try another valid excuse.

My son is buried here he has been there since 07. Recently somehow the vase that holds the flowers…read morebecame damaged and over time the marker faded. When I pointed this out to the area manager Randolph Taylor he not only replaced the vase but he also refurbished the marker something that my wife and I have wanted to do for years .I cannot tell you how much this meant to us and we will forever remember this man and what they have done for us thank you so much

I can't thank Southern Cremations and Funerals in Fairburn enough for the compassionate,…read moreprofessional care they gave my family during my husband's funeral. CJ, the funeral director, guided us with patience, dignity, and clear expertise, making an incredibly difficult time so much easier. His staff were warm, respectful, and handled every detail seamlessly so we could focus on remembering my husband. I highly recommend Southern Cremations and Funerals to anyone seeking thoughtful, attentive service. Angela G. Mortel

This cremation services was on point. Mr CJ was very much professional and helpful. Now that after…read moreall my family and myself went through. I just received a pleasant call from Ms Julissa comforting me and I am very grateful to finally have a wonderful funeral business that cares about their clients more than anything else? Well deserved