So excited when I saw this store was re-opened! They had gone out of business at the White Marsh mall location last fall. Apparently they decided to close the Towson store instead I did grab some amazing deals at that time (so I got a jump on buying some of this year's special occasion gifts). The holiday display caught my eye & the prices listed at $3.99 each with engraving. I always get my kids each an ornament engraved & dated for each Christmas. I found several ornaments I liked but when I inquired about the price for engraving they said "1st word/letter=$10 & each letter thereafter was $3-$13 depending upon the word/symbol etc." Needless to say this years ornaments are being bought from a local artist who makes personalized Ches.Bay crab shells hand painted $15/ea and I met her last year & bought 2 and her work was incredible!! I'm going with the local artist for a few reasons 1. Support local business, 2. Her quality,price & professionalism can't be beat! Things Remembered is still my go to store for certain engravable items however the cost of the engraving is beginning to outweigh their convenience, quality & service. I'm planning a trip back there for an after the holidays sale and hope they have a great sale and discount on engraving. If their engraving was a little cheaper, I definitely would have bought extra items for everyone & our oldest child's upcoming wedding next year. Cleanliness 5/5 Variety of items 5/5 Price 3/5(engraving especially $$$$) Friendly staff 3/5 -staff used to greet you when entering & offer to assist you, not my experience this time and store had 1 other customer beside myself Not handicap friendly 1/5 -items are too packed in store for anyone in wheelchair, knee roller or crutches and orthopedic boot like I had to move around comfortably. This should be addressed immediately. I'm going to still give 5 stars for the fact that 1. They have unique items available for personalization. 2. Can sign up online and get sale coupons and alerts for sales. 3. If you find item in store & want large quantity they can order for you and still personalize. 4. Prices range from inexpensive to very expensive (something to fit everyone's price range) read more

Things Remembered - Jewelry boxes-40% off, engravable jewelry & frames all also 40% off. - Parkville, Maryland

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I contacted this location on both 6/29/2022 and 7/12/2022 to place an order. The employee that works at this location was so incredibly rude and unhelpful, not only the first time I spoke with her but the SECOND time I spoke with her as well. It was such an unpleasant process, I will never be using this location again. She told me I should have gone to the website instead of placing my order on the phone. Not everyone has the ability to go to a website to order and this company will lose out on a lot of business if they keep treating their customers like this. I have never been treated so poorly. read more

No, just... No. I walked in and heard the same "ding dong" you used to hear when you entered Ames back in the day. The employees were all disheveled looking 19 year olds who did not seem to care at all. I was looking for something in particular and when I found it, an associate assisted me with the paperwork. The associate attempted to sell me a couple other items for "an outstanding discount" which I declined. After choosing the font, the associate got a bit pushy with the fact that I should choose an "upgraded" font. I declined and she got this look on her face like "I feel sorry for you - its going to look like shit." We went to the front to pay and she rang up the total. $50! The item was only $25 and I hadn't purchased any upgrades. She said well its $5 per word or something. I said nevermind, and we left. I wound up purchasing an equally as beautiful teddy bear shaped silver plated box on Etsy that included free engraving. Total all said and done was $20. Enough said. read more