Thank you for being compassionate life savers, and willing to remedy a serious problem for one of…read moremy family in distress. You managed the issue with kindness and professionalism for which I am forever grateful to Dr. Schmidt and excellent staff. While the local hospital emergency room wasted half a day and provided no care, you patiently accepted the emergency situation, properly addressing the naughty tooth abscess, and provided immediate relief of pain and swelling. Special needs people with disabilities are often stigmatized, but you were respectful and treatment was provided with dignity. many many thanks.

I have had several root canals done in the past and none of them were as painless as this procedure…read morewith Dr. Schmidt. He and his staff made my visit very relaxing and gives you a feeling of not being just another patient! Glad that my dentist referred me to him.

Dr Strong is an excellent Dentist and has consistently demonstrated genuine interest in my…read morewellbeing and kindness in his treatment of me as a patient and a person. His staff reflects the same. I highly recommend considering seeing him at Cedar Creek Dental.

I'm writing an update because I sort of feel 3 stars is too low! I noted in my original review the…read morefew things I wish were different (privacy, long wait times to reschedule), but after having a dentist appointment today I wanted to boost the stars to 5 because of the great customer service!! I had a 3-hour appointment, and I was very nervous, yet the dentist and assistant were very understanding, easy going and communicative during the entire process! For people who are nervous to go to the dentist, this can truly be helpful! I'm also updating for the overall friendliness of everyone there! It made my experience a lot more manageable knowing that people sympathized with you and genuinely wanted you to be comfortable!

If you're looking for extraordinary dental service, this is the place to go to. They got me in the…read morenext day and got all my files from my former dentist on their end and I didn't have to lift a finger, amazing secretaries, clean and welcoming clinic makes you feel right at home and comfortable. The doctor explains everything he's going to do before they go and do it and made it painless, Didn't even know he pulled the tooth! Extraordinary staff and doctor glad I made the switch!

Amazing staff! They make me look forward to going to the dentist! Cleanings are thorough and when I…read moreneed dental work done I can count on it being done correctly and in a timely fashion.

We live outside of Minocqua Wisconsin. We had a dentist in Minocqua but we knew he was probably…read moregoing to retire so we decided to find a new dentist to satisfy our needs. We tried a few others in the area and we finally landed upon Northwoods Dentistry in Wooddruff (Minocqua). Although we are pretty good judge of our personal needs---this was a huge mistake. While customers of this dental clinic---and not for a very long time---we were charged for mistakes (a filling on my wifes tooth fell off---2 times) ..the first time the dental clinic took care of it. But the second time they wanted us to pay to reattach it---so i complained about that and said I didn't think that was right --they subsequently reversed the charges. Then one day-- I had a bad tooth ache--real bad---and I felt abandoned---no help for my pain. It was up to me to find relief. So I searched and searched and found a Dentist in Park Falls that gave me relief. But the real kicker---I had another tooth that was bad---I mean really really bad --although i am not a woman...I would have preferred giving birth than dealing with this pain. Again--i felt abandoned by Northwoods Dental Clinic of Minocqua. So I searched and searched on the web and landed upon Szmanda Dental Clinic in Wausau--it was about 6:30 pm and somebody actually answered the phone. I was treated with so much respect and empathy---they fit me in the next day and I was finally put out of my misery as Doctor Nichols and his staff --on the spot--- extracted the tooth that was giving me so much agony--thank you Szmanda Dentistry. More to the story: We decided to move all of our dental deeds to Szmanda Dentistry and Doctor Nichols-- my wife is kinda woosy when it comes to dentistry stuff---they treated her with kid gloves--she was very relaxed when we left. I was so relieved. so thank you Dr. Nichols and Staff--Brianna,,Hannah and Robin too.

I love the staff and the doctors!! Was able to fit me in when no one else could, after that I…read morebecame a patient, I highly recommend this center!!

I have gotten fillings and cleanings here and it's always been, well, about as comfortable as…read moredental work can be I have never been mistreated and the staff are very accommodating. The building itself is really nice. Every room has a TV that shows what's on the computer, so you can see your bitewing X-rays as they come in. Once you lay back, there's a TV on the ceiling you can watch, with no sound if I remember right, but subtitles are on, which I kinda prefer in this case.

Very clean and professional dentist office with the latest technology and equipment. I loved the…read morecomfy chair and ceiling mounted TV not to mention the floor to ceiling windows! I really appreciated the quick x-Ray results that pop up on the large screen so you can see everything right away. It was kind of terrifying to see everything up close but very helpful nevertheless. My hygienist was very thorough and personable. She explained everything before she started working on the next area so there were no surprises. She did a great job cleaning my teeth. The dentist was great too but he did remove his mask towards the end while standing up and explained my treatment plan. He did maintain distance but was still in the room with me so that made me a little uncomfortable. I also wished they could elaborate more on preventive measure for future reference in addition to treatment. Overall, I am satisfied with my first cleaning visit here and will return for appointments.

I started seeing Dr Kim a couple of years ago as I was in need of replacements for three teeth that…read morehad been pulled. I switched to Dr Kim immediately, and researched implants or Bridges and I opted for the implants. Dr Kim and his staff were fantastic! I will continue to see Dr Kim and his staff for my dental needs. I have always felt comfortable and that I am getting the best care I can. He and his staff are very knowledgeable of current techniques and of pain management while having procedures. Trust me getting as much Novocain as I did on my first procedure we switched to gas and what a difference! Thank you

I would not recommend this Dentist - especially for seniors and vulnerable people. I felt totally…read moretaken advantage of. In early September 2025 I was at my remote lake house in Hiles, WI with discomfort from food trapped under a molar. No dentists nearby were available so I searched Wausau, Wisconsin and found Dr. James S. Kim who advertises "all phases of dentistry." Called 9/4 and explained that food kept getting caught causing pain. Staff told me to take Tylenol/Aleve for almost two weeks as the earliest appointment: she booked was 9/16/25. No mention of cost. This was obviously NOT an emergency visit and should not have been charged as one. I was trusting they would offer me a standard of care required by the profession at standard fees for the area. The day before the visit they called and informed me I had to pay $379 for the appointment with no explanation of what it included. As a new patient, I assumed it would cover x-rays, exam and cleaning from a dental hygienist. I trusted they were ethical. I drove one hour. The staff took x-rays and set me in a room. Dr James Kim examined my teeth and told me there was a cavity. I asked about a teeth cleaning and was told there would be no cleaning - that it costs an additional $142 and they were booked out until November. They told me they have no hygienist to clean teeth - that Dr. Kim does all cleanings. Dr Kim explained I had a cavity and his treatment recommended was: Two crowns - the tooth with the cavity and the one next to it Wisdom tooth extraction - (it was not cracked or causing me any problems whatsoever) Night guard Total cost - $5,593.00 for treatment for 1 cavity. I inquired about doing a filling but Dr. Kim claimed a simple filling was "impossible." I was leaving Wisconsin at the end of October so I did not book anything with Dr. Kim. I believed and trusted him when he said I needed all of this recommended treatment for $5,593. He asked me what I did for a living which I found odd. He did not ask me anything else about my life. I immediately made an appointment in St Louis with a general / cosmetic/restorative dentist. I did not tell them about my experience or diagnosis with Dr Kim. The soonest they could see me was November 19, 2025. Diagnosis after new X-rays: a cavity and treatment was routine filling needed -- $185. No crowns, no extractions, no mouth guard - no SCAMMING! For reference, my St. Louis new-patient visit ($400) included for 1 year - two cleanings, 2 fluoride treatments, full X-rays, and 2 exams and discounts for treatments. Far more than the nothing I got for $379 from Dr. Kim. This felt like classic predation on a senior in pain far from home: delay care, spring a big fee, then scare with thousands in unnecessary irreversible treatment. I've demanded my $379 back and filed with the BBB. Small-claims court in Marathon County is next if they don't refund by December 10, 2025. Seniors and out-of-towners -- AVOID DR KIM and this office. I am considering filing a complaint with the Wisconsin Dental Association & American Dental Association

2 Stars! Expensive and did a crown and left enough space to drive a truck through. When I asked…read morefor him to fix it he came in and ground down a upper tooth and said that should help. It did nothing to fix the issue. And I spent thousands with this dentist. I found another dentist!

A joke of an office. Rude front desk. Fake lady too.....Dont waste your time. Wont even clean your…read moreteeth without sucking 500$ from you first.

I scheduled appointments with them for my children and arranged my children schedule and my work…read moreschedule to be able to go one month in advance. They are open during business hours the same time that I work so I can't even pick up. So they call me while I'm working to get confirmation, leaving messages if I will be taking my children to the appointment. By the time I get off of work and call they are closed. I have never called them to cancel the appointments so I expect to be able to still go. So on the appointment day before the appointment, I had off work for the appointment and were able call the office. When I called the front desk, front desk lady pretended to not know what I was asking about regarding the appointment. I asked if I could still bring my children to the appointment. She said what appointment when in fact she was the person who scheduled it a month ago and had been doing several calls the days before leaving messages about confirmation of my children going to the appointment, suddenly didn't know. I gave her the time and date and she said oh that appointment. We have to reschedule because it's our policy that if you can't confirm you are coming we now have to reschedule. Wow, they truly do not care what I had to go through in a month in advance just get my day off. It is not easy for me to be able to take a day off and they do not care. Also, what I had to do to get both of my children off for that day. Wow after arranging my day off of work a whole month in advance just to be canceled automatically. how stupid I felt to arrange my schedule and can't even go and how dumb that I had to call the schools back, tell them oh I'm sorry my children didn't get to go to their appointment so I will be bringing them back to school. Also for such policy, it is not available on their website that if they call and can't confirm that you can't make it to the appointment that you're appointment is automatically canceled and have to reschedule. When they scheduled it, it's their responsibility to inform you of their policy and I didn't get informed. Even the doctors office doesn't treat our family this way and we actually receive a reminder about our appointment. If the dental office have so much time to call and try and confirm we are going to the appointment then they should have time to complete reminder calls about appointments. This place has become trash, and have poor customer service. I can understand their concerns and frustration if I am a known repeat customer who never shows up for scheduled appointments and visits. But I have never stood them up and if I am unable to make it I have called and rescheduled. For such a policy it should also be public and available on their website. It's not even available so clients would know the their expectations. It's a dumb and inconsiderate policy and it should be public, why hide it, you don't care about your customers anyway.

I recently visited Dr. Van and he has been more than kind and generous than I ever expected. My…read moreapologies for being rude or inconsiderate toward you. You are a phenomenal dentist. The best I've ever had and I don't want to lose that or the relationship that I have developed with you because I truly like you as a dentist and a person in general so once again, thank you. I'll see you in about a week. Michelle

Awful experience for both my husband and I. The crown that was seated on one of my teeth and my…read morehusband's have noticeable gaps where bacteria can get in. When questioned, VanSykes said it was within range even though on X-rays, it's obvious. Next, I was offered a 'free' tooth mold for veneers if I would have chosen to get them. When I decided not to, they charged me $395 for the mold. I mentioned it to the dentist that he, himself said they were free, and he denied. Then I overpaid one of my procedures by $250, they didn't tell me that I had a credit and when I accidentally found out by from one of the billing folks, they were not going to give it back in case one of my next procedures was not paid. I have insurance and always paid everything on time. Their billing department was incompetent for submitting claims to my insurance and I had to call them many times just to get them to submit the claims properly. Recommend to find somewhere else and be aware of a huge amount of great reviews, not sure how they got them.