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Flores & Associates - Entrance to the Flores Charlotte Office

Flores & Associates

(44 reviews)

i have worked as a COBRA consultant at a small, family owned business since 2014. We grew our…read moreclient list over the years and have a very good reputation. Last fall, Flores moved in and took our largest, oldest agency away. Without this agency our company is unable to continue. The owner of the company contacted Flores, in good faith, to see if they were interested in buying the rest of our book, and she would then close the company. A Mr C.T. at Flores asked for information, which he was given, then we never heard back. Until the day after Christmas. He said he wasn't interested, as they're had to "tighten our requirements" and "this opportunity doesn't meet our current thresholds to move forward.". After 3 months, you'd think he may have gotten back sooner, so she could move on and find another buyer. From what I can see with all of these horrible reviews, I can't imagine how this company stays in business, unless they make it their business to screw over the little guy. Lotsa luck to anyone who puts their company's COBRA and other insurance compliance in the hands of these characters. You've been warned.

They make unauthorized withdrawals from my checking account and their accounting department can…read more"not find" the duplicate withdrawal. After my bank rectifies their issue, Flores states my invoice was not paid and imposes a fee for returned check. Our company account manager Alex and customer service is non responsive and will not get me in contact with a supervisor after being asked multiple times. Unfortunately, my company chose this poor excuse as a company to process our benefit payments so I am forced to deal with them. I would imagine they are also making unauthorized withdrawals from other people who don't notice and somehow "lose" that money as well.

Thets4company - businessconsulting - Updated May 2026

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