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    Therapy West

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Therapy West

    Physical therapy

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    1 year ago

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    Mission At Community Living Rehabilitation Center

    Mission At Community Living Rehabilitation Center

    1.0(1 review)
    2.5 mi

    Our Mom was a patient in this facility for a year before she passed. The Administrator and her…read morestaff proactively engaged in family estrangement. This Administrator allowed a non family member who exercised undue influence using a "power of attorney " to unlawfully take our Mom from the hospital she was at and check her into this facility. Our family had an Emergency Guardianship and had plans to move our Mother to a facility closer to family and distance from her "trusted friend". The Administrator of this facility actively supported, encouraged and participated in blatant disregard for our family and our legal counsel. The staff at this facility under the direction of this Administrator actively engaged in preventing calls, visits and contact with our Mother who had dementia. We made repeated attempts to schedule a meeting with this Administrator to discuss our Mom's health and social history. She would not return our calls. When we drove 2 hours to get to the facility she would slip out the back door and claim she was gone for the day. Our Mom called the facility a "prison". Rightfully so. This person should not be allowed to have the unchecked power she has. She caused great pain and suffering for our entire family. She is in a position she should not have. Shame on the parent company for allowing her to go unchecked. Our legal counsel comments were that in 16 years of dealing with these types of companies, this Administrator had the most blatant disregard he had ever experienced. This Administrator played a major role in allowing a non family member who catfished our Mother and unlawfully place her in this facility where she passed a year later. It was the worst year of her life as a patient and ours because this Administrator would not make the time to meet with her family to discuss her needs and concerns. She actively participated and promoted in family estrangement and helped our Mom's catfisher maintain complete control. The Administrator of this facility should be investigated and removed from her position. She has far too much power and very little oversight.

    Therapy West - physicaltherapy - Updated May 2026

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