1. Theodore & Associates

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Columbia, SC

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Theodore & Associates

5.0 (2 reviews)
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Services - Theodore & Associates

Homeowner or property

Car and truck insurance

Life insurance

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GEICO - Columbia

GEICO - Columbia

(4 reviews)

I am blown away by the professionalism of your company! A+, 5-Star Service all the way!…read more My daughter totaled her car and what would normally be a dreaded process has been made smooth and easy. We filed the claim at the scene of the accident. It was short and easy. Although a tow was facilitated by the police officer on the scene, Geico took care of the cost and the next day your company facilitated the tow to the BMW Dealership. Once your adjuster ascertained the damage, I was given two choices: to take a partial payment and keep the car, or sign over the title and get full payment. The amount awarded was very fair and I was pleased with it. Your representatives also facilitated the rental, which went very smoothly without any out of pocket cost. At every point during this journey, each and every representative I dealt with was professional, kind and supportive. What was supposed to be a dreaded ordeal, turned out to be such a smooth and flawless process. I thank you very much for having such qualified and caring staff! You don't know how good your car insurance is until you actually need it... As such, you are the very best and I endorse you 100%! Thank you so much!

After having an accident on my way to FL., I had my car towed to a service in Bluffton, SC I…read morereside in Greenville, SC. The insurance had my car towed from the low country to the Upstate of SC to the body shop I had chosen. The adjuster in the low country was average, but the adjuster in the Upstate was stellar! They settled the bill rapidly. Great customer service.

Larry Lucas - State Farm Insurance Agent - State Farm Office

Larry Lucas - State Farm Insurance Agent

(6 reviews)

Waverly

Our family just moved here last year from the west coast and prior to moving had been with State…read moreFarm for close to 10 years, with a 4-month exception where we temporarily switched policies due to cost. We had always been impressed with the service we received from our agent while living in California and so we were thrilled to connect with Larry Lucas's office out here in SC when we were getting ready to move. This last month we got in an auto accident and it's been an ordeal, to say the least. The State Farm Claims department was giving us misinformation, mixed messages, and the runaround. To say we were stressed and overwhelmed is an understatement. At the urging of a friend, I contacted Larry's office, spoke with Mackey, and asked to speak with Daniel, our usual agent and was told he was unavailable. She asked if there was something that she could help with. I explained the situation and she was very sympathetic and echoed my concerns and said that she would like to have Larry call me back and go over everything. Larry called me back shortly thereafter and proceeded to calm me down, offer reassurance, and answer my questions. Prior to calling me back, he had looked into some of the details that I mentioned and also noted concern and said that he would go to bat for us. He got me in contact with a claims manager and we are hopefully on our way to resolving this incident. For a young family with really no connections here yet, it really meant a lot to have Larry step into the protector role and help with getting everything sorted. We have felt at a disadvantage without our network back in California.

Excellent service & knowledgeable staff! 24/7 customer…read moreservice & Larry knows and cares about his clients. Highly recommend for all of your insurance and financial needs.

Theodore & Associates - homeinsurance - Updated October 2026

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