The Diamond Exchange is my good to place for all my jewelry. The quality and selections are…read moreamazing along with great personal service. I have purchased wedding rings, watches, earrings, bracelets and necklaces. Please, for your next fine jewelry purchase I highly recommend the Diamond Exchange.

Went in but did not have radiant diamonds. Took my information to call me when they received it…read more Never called back!! Place is a dump.

The staff, the supplies, and the vibes!! Asia and Erika keep the community enlightened with…read moreeverything they offer including a variety of classes and services with experienced practitioners of all realms.

Please update your hours on here. I drove in from out of town to discover you were closed! This was…read morevery disappointing after a 30 min commute.

Always good service and great merchandise. I have been going there for years and so has my family.read more

I DID NOT create this to cover up bad reviews as one Yelper claimed. I had been going to Rick's for…read moreyears and couldn't find the "first business" anyways I tried bringing my watch and ring to get repaired and they turned into an online only business.

David helped me today as a walk-in, very friendly, knowledgeable and great customer service,…read morelooking forward to coming back.

I put down my name on the list to purchase a Rolex watch with specific model and specifications…read more Three months later an SA, Ms. Mary called and told me she has one just come in, not the exact model but it closer to what I wanted. I was so excited and make appointment right away to see her in couple days. I walked in to the store, got greeted and seated. She offered a bottle water and some chocolate while waiting for her preparing the watch in the back room. In the meantime I was able to explore the store, not only watches but they have some collection of jewelry too. She came with the watch, tried it on my wrist and explained how to adjust the time etc. We chit chat a little bit about this and that. It was really a wonderful experience. The service was excellent and I recommend this place. I can't wait to get other pieces in the future.

I just left this little store in Kenner. I was looking for a First Communion gift for my daughter…read moreand happened to be in the area so I went inside. Besides me there were three other ladies in the store, all workers. Or I assumed they worked there because one was behind the counter and the other two were putting things on shelves. I walked around browsing for about 10 minutes and not one of them bothered to greet me, ask what I was looking for, or offer help. I didn't find what I was looking for so I eventually left without even a word being spoken to me. The store has some cute jewelry, NOLA themed gifts and other home décor, and the prices were reasonable. But I won't be back to shop because there's nothing like feeling as though your business isn't important and you're invisible to employees. Customer service should matter.

I have shopped here several times & love their items. They have a variety along with reasonable…read morepricing. The workers are always helpful & pleasant. They even wrap your gifts for free in a gift bag. I will definitely be returning.

At Christmas time, I picked up a magazine that featured a pendant from Ron Jewelers. I visited the…read morestore on December 18, 2021. I was helped by Alexis who was professional and courteous. I really wanted the pendant, and was quoted a price and told that it would arrive before Christmas. I accepted the price, but then was asked to pay up front. Without thinking about that clearly, I agreed and paid. I wasn't that worried about it because I was told that I would have the pendant in a few days. Alexis was kind of pushy about leaving a review, and texted me after I had left the store to request one. I did leave a positive review at that time. Two days later is when things started to go sour. Alexis called me on Monday to tell me that the piece would not be in by Christmas, and could take as long as eight weeks. She said that if I didn't want to wait that long, I could get a store credit and choose something else. I explained that I wanted the pendant, not something else, and if they couldn't produce the pendant, I needed a refund not a store credit. She offered me some stud earrings for my trouble, and again I had to reiterate that I either needed the pendant or I needed a refund because that's what we were contracted for. She again told me that the pendant would definitely be in within the eight weeks, so without any real recourse I decided to wait. I also did not accept the stud earrings, because that would have been an acceptance of something of value other than the pendant. Approaching eight weeks, I got a text message from Ron Jewelers asking me to leave another positive review on Yelp. I texted back that I would wait to leave a review until I actually received the pendant. I then got another call from a sales associate other than Alexis. We had another conversation about the pendant, and was told that if I wasn't happy I could get a store credit and have some stud earrings for my trouble. I again explained that we were contracted for the pendant and that I would not accept a store credit. I either needed the pendant or I needed a refund. I explained that this isn't covered by the return policy. I wasn't returning anything. I hadn't received anything in the first place. She says she has to talk to the owner, and then call me back. She does call me back, and tells me that the return policy is on every receipt. She also tells me that the pendant will take another few weeks. At this point it becomes pretty clear to me that I'm not going to get the pendant, and the best Ron Jewelers is going to do is give me a $2,700 store credit. I asked that the owner call me, but the owner never called me. After a few more days, given my lack of faith in this transaction and the fact that I had been lied to at least twice, I consulted my attorney. At this point I was expecting to have to file a lawsuit. My attorney took the time to tell me that I should never pay for jewelry without seeing it first and being able to take immediate delivery. Well, thanks for that, but it's a little late now. He then instructed me that before filing a lawsuit I should file a charge-back with my credit card company for non-delivery of merchandise, which I did. The credit card company took my information and told me they would contact the merchant for their side of the story. A day later, someone from Ron Jewelers calls me to tell me that now they have the pendant. That seems a fine coincidence to me, so I again consulted my attorney who told me that I was not under any obligation to receive anything from Ron Jewelers and that I should leave it with the credit card company to handle. I followed this advice and successfully received a refund. I have now made two new life rules for myself: 1. I will not pay for jewelry without seeing it first and being able to take immediate delivery. 2. I will not do business with Ron Jewelers. I feel like all of this could have been avoided if the owner would have called me and had a conversation with me and dealt with me in good faith, but that never happened.

Ron Jewelers gave me the best deal on a engagement ring .I used them before and they always have…read morethe best price on quality jewelry . I shopped around and nobody could beat their price and quality. Thanks Ron

This is Rodney. It's my favorite jewelery store. Mr Shaun is the best. Fair pricing, beautiful…read morejewelry. Would recommend 100%.

I have been dealing with Mr. Goldman since 2000 when they were in the lake forest plaza mall in New…read moreOrleans East. However since being taken over by his nephew the quality of jewelry is not the same. Within 5mins of wearing my necklace it popped. I paid nearly $300 for this necklace and it didn't even make it out the house. Save your money people and invest in REAL gold. Because this ain't it.