Years ago, when they were on Academy Blvd, I had a salesman come by to give me a quote for windows on the back of my home after a severe hailstorm. Signed for it, and heard nothing after 2-3 months. Called a different company, and signed with them after hearing nothing. Cost me $1,500 to get out of the contract with windows Store, after they FINALLY called back THEY DID ABSOLUTELY NOTHING and got paid $1500. Absolutely the most unprofessional experience I've had in dealing with window replacement. read more

I would not recommend this company! The windows were not right for my house. I had to pay to get the right windows. Mike did not tell me the truth about the windows. They changed them to the right windows. The installer left my house without telling me. The windows were left dirty, not sealed well and a mess was left on my floor. I have had it with this company. read more

We just had 21 windows replaced in our 120+ year old Victorian by The Window Store. Mike and his crew were incredible, completely the job in two days while dealing with the difficult issues expected with an old house. The crew was courteous and professional and I doubt there's a more capable installer than Mike in Colorado Springs. In particular, if you have an older home, I wouldn't trust anyone else to do a window replacement. read more

We wanted a large set of three windows replaced in our home. The original set was builder quality and after several years were very drafty. When looking for replacements, we found that the Window Store had great pricing and were able to supply dual panel glass that were also dual stage which allows for easy cleaning. The installers were clean, fast and very professional. We will buy from them when replacing the next set of upper story windows. Thank you Mike and crew. read more

Window Store owner ripps off multiple contractors and you risk leans put on your properties.liar and cheat Mike Messina.Mike yesterday tried to block my complaint with the BBB.Brought them PROOF of contracts and unpaid bills for work I did for the Window store.Proving my point of What a liar and cheat he is read more

In term of price and quality, the Window Store can't be beat, but what really makes the place shine is the excellent customer service. Mike is personable and an expert about his craft. I was looking for replacement windows for a drafty old house, and the improvement in energy efficiency in a year alone was enough to cover the cost of getting new ones put in. Time from estimate to installation was very short, and that was with some of the windows being custom made. It pays to go with a local Colorado Springs window company with a great reputation like this. read more

My husband and I had "The Window Store" install two tubular skylights. Mike and his team did an outstanding job! They covered all my furniture to prevent damage and even cleaned up afterwards! My husband and I highly recommend "The Window Store!" Donna and Deryl Gease of Pueblo, Colorado read more

Do not use this company. The owner, Mike Messina, is nothing but a con artist and pushy salesman. I asked The Window Store to come out to give me an estimate on windows, and now he is claiming that the estimate was a contract and that I owe him money for the windows. I decided not to use him, never gave him a deposit, told him I wasn't using him, and there was no gray area in this. He now says I owe him money for the parts and labor that never happened. He was at my house ONCE, and for an estimate only. He is a shyster. read more

The window store does not deserve the star I gave it. The website clearly states being open from 11:00 to 2:00 on Saturday. Don't believe it for a minute. After waiting until 11:15 I called the number on the website and got a hold of someone and advised them that their website needed updating and to also have them come to my house on Monday. They never showed up or called that they would not be there. There are so many good window companies and home improvement stores in this town. If you need new windows avoid this place. Their customer service is a joke. read more

If it were possible to give minus stars I would. I would NEVER use this company! Incompetent, worthless time wasters! I had an estimate scheduled for this afternoon. I work an hour outside of the Springs. I left work early to make sure I was not late. No one ever showed up. No calls to tell me they might be running late. Is this how you run your business? I wouldn't pay you to wipe my dog's butt let alone install new windows. I have 4 other estimates scheduled for this week. Guess who I WON'T be choosing? Thanks for making my decision easier since you're not concerned about showing up for the job. read more

The team was very helpful from the start. On the day of installation, the installers were right on time. I had 5 windows replaced and it only took two days, which included the install, framing and the clean up. The process they use is very proficient, which made my schedule easy. I would recommend them to anyone. read more

We had a project to cut in a window in existing wall. Mike and his team was very easy to work with, did it for a reasonable cost, and we got a great window installed well. I recommend the window store highly. Todd McFarlin read more