They got me a quote days before my deadline to get my insurance reinstated. They tore down the roof…read moreand built it back within hours and right before my deadline. Great team, great value and professionally done!

I called a list of roofers in Laredo and VL Garza was the only company that returned my call…read more Mr Garza went by a couple of days later to give me a quote and was able to start and complete the job in one day. Very professional, highly recommended his services. Comfortably priced as an additional bonus!

Great Service ! They responded quickly to any questions I had a make sure that I was set when…read moretrying to sell my house. I would highly recommend.

They had such poor customer service. They were not able to work with us at all on certain issues…read more They just waisted our time and on top of that charged us an addition fee of hundreds of dollars for doing nothing! Do not reccomend them at all. Very bad experience.

I do not feel as though this agency is the right choice if you are a person that values honesty and…read moretrustworthiness. They were not proactive, in my perspective, in making sure promises were kept. I did not think their business practices were honest or ethical. I will not be recommending them to anyone in my network. Moving from out of town can be a daunting and stressful task; as it was in our case. Dealing with this company made it even worse for us and left a sour taste in our mouths for how business is handled in Laredo.

Realtor Roberto Ramirez Jr. from EXIT Realty assisted us in selling our home in Laredo. Mr. Ramirez…read morewas extremely professional and patient during the entire process. Since we were out of town most of the time, Mr. Ramirez was always available to have our house ready for potential buyers, survey company, appraiser etc. If you are looking for a reliable realtor contact Roberto Ramirez Jr. from EXIT Realty!

I hired HBC Roofing, managed by Mr. Leo Cerda, for a full roof replacement. The quote provided was…read moregood, and the team came out on September 4, 2025, to begin the work. By September 6, the job was completed, including tear-off, underlayment, shingles, and cleanup. Mr. Cerda followed up with photos of the finished roof, which looked excellent. From a workmanship and scheduling standpoint, the roof itself was done efficiently and turned out very well. However, during installation, a roofing nail punctured the main PEX water line. This led to a water leak into a bedroom closet that was only discovered hours later on September 6. A plumber confirmed on September 7 that the leak was caused by a nail through the pipe, which resulted in water damage, missing insulation, and a cut-out in the ceiling after the PEX pipe repair. I notified Mr. Cerda on September 8. He initially stated he wanted to help resolve the issue, possibly by having himself and his employees come and repair the ceiling in return for an online review. Unfortunately, after that first conversation, communication broke down. Despite multiple follow-ups via text message on September 12, 14, 22, 26, I received no response until my final message on September 29th when I notified him I was going to submit the review, at which point I was told he had been unable to find anyone to repair the ceiling and that I was welcome to submit a review. As of October 3rd I have contracted out a company to fix my ceiling and install new insulation. No apology or alternative resolution has been offered. Positives: Competitive pricing, timely completion, and a high-quality roof installation. Negatives: Damage occurred during the project, and the follow-up response was poor. Lack of accountability and communication left me with unresolved damages, repairs and additional costs. While the finished roof itself is solid, potential customers should be aware of my experience regarding responsibility for incidental damage and post-project communication.

John's customer service was top-notch from inspection to quote to completion! He was friendly,…read moreknowledgeable, and responsive. The roofers were professional and on time from start to finish. Clean-up was impeccable! We're very happy with our new roof, the reasonable price and the life-time warranty. HCB is one of the most honest and fair companies we've had the pleasure of doing business with. Highly recommend!!

I contracted Joel Ortegon to fix my leaky roof for my store in Laredo. Boy was that a mistake! I…read morepaid $3500 for lousy work. He claimed to have fixed the roof, but the next time it rained, it started to leak again. There was supposedly a 2 year warranty. IT WAS A PAIN AND A BIG HASSLE to get Joel to come out the 2nd time to fix the leak. I would need to constantly call his office only to get brushed away. My roof leaked AGAIN in a different area the next time it rained. I had to call constantly over a week before he even showed up. Right now, the issue is still yet to be resolved. I would NOT recommend Joel Ortegon Roofing. STAY AWAY! The quality of work is very poor, and you will have trouble getting him to come back. Don't say I didn't warn you!

Mr. Ortegon worked on our roof and he did a great job. I do recommend him highly.read more