Been getting our purified and alkaline water here for many, many years. Have found both the water…read moreand customer service to be superb. A wonderful local business to support.

I've been going to this place for years. I liked it when they were by Costco but, they moved. I was…read morestill going to them after the move. I stopped here today and they still only have 1 purified water dispenser in operation. I waited a little while. One person was filling up 4 - 5 gallon bottles. Then another car was next and they were filling 4- 5 gallon bottles. It was going to take forever. I ended up leaving and driving to spring water depot. It was only a 7 minute drive from there. Guess what. There was no line. I filled up my bottle and I was out. Yah I pay an extra dollar more but I'm not waiting in the heat and my time is valuable. I liked Blue Dot but I'll save myself some time and start going to Spring Water Depot instead. Blue Dot is hit and miss. They need to put more purified water stations out instead of all Alkaline.

Water was good and it was easy to pull up and fill 6- 5 gallon bottles…read more Unfortunately when I checked the charges on my card they over charged me $10.50. Not cool.

Favorite spot in town to grab water. Open 24 hrs, self serve, and reasonably priced. $3.50 for 5…read moregallons of spring water.

Ever since they switched owners we have had multiple issues with our service.. we used to get water…read moreevery other Monday and never had one issue. They switch our delivery day to Thursday but after not receiving it for several Thursdays in a row they switched it again to Friday. Which is fine or whatever I just think they could have talked to us about it instead of just not showing up on Thursday ever again? We had to email them to figure out what was going on. My biggest issue is that they never even came today!? We are out of water.... They are closed over the weekend.. They even sent us an reminder email that today was our day and not to forget to put our water out?? We've been dealing with this for months now. We have been understanding with the whole switching owners being a big transition and all but I think it's been several months and they still haven't worked out the kinks. Also.. has anyone else noticed the water tastes different then it did previously?? Maybe it's just me but. Hope they can get it together this is truly disappointing:(

So, update to the latest services I've received from Red Rock Water. Customer service has been very…read morehelpful and responsive to my request for information and assistance. Delivery has been great as well. Highly recommend, especially if you're comparing them to Alhambra who did not meet the needs of one little customer, and they didn't even care about losing a customer who had been with the company for a while.

What a perfect experience Joe came sold us the whole house water softener and RO, everything he…read moresaid came true, we had the whole house put in first, Kevin did a fantastic job and answered all our questions, then after Renovation was done in kitchen, Kevin put in the RO today. If you want a company that stands by their products and will maintain the system year after year, this is the company MaryS Sparks, Nv

We ultimately did not use this company but we had a wonderful experience with the sales associate…read morethat came out to the home.

They were great with communication showing up when they said they would test testing the water…read morebefore and after. Everyone I dealt with was very professional and I now have better water.

Great system and service. Quick response to questions. Great value for top quality equipment.read more

As of 10/18/17, this favorite water store is closed for business. A loss for the Reno/Sparks area..read more

We have been using these guys for years! Best spot in town to fill your water bottles. Great…read morequality and great service!!

I think I need to update my review from 14 years ago!!!!…read more I stand by my original post: How wonderful to have a real grocery store that specializes in local and organic products. Much of the produce is locally grown, or locally adjacent (AKA California) OK, Bananas do not grow in the Great Basin. The origin of the produce is identified. They work with local farmers, bakeries, and other local businesses for the food and non-food items. They no longer have the upstairs restaurant but they do have a kitchen and make ready to go items. I love picking up a fresh salad (some with meat some purely vegan/vegetarian) , a yummy very generously filled wrap, house made cookies and other delectable treats. They have a large selection of locally produced meats. Lots of organic canned goods, dairy and non-dairy items . . . the list goes on. The staff are always very friendly and helpful. Memberships are available (20$/year) with a once a month 10% off of your total purchase. You do NOT need a membership to shop here. It's small and a bit cramped but there is a lot of good stuff there. It's clean and friendly and completely locally owned.

Just had the yummiest sushi roll from the prepared foods department. The rice was cooked to sheer…read moreperfection, and the fillings were generous. I could feel the love and care and attention to detail. 100% worth the price.

I wasn't aware there was new management (SPARKS office) after the pandemic. We scheduled a water…read morefilter replacement, and I was informed over the phone that the service fee was $140, plus the cost of the filter. Based on our prior experiences, we assumed they had increased the service fee from $99 to $140. Previously, we paid a total of $169 ($99 service fee + $70 for the filter), which included a courtesy system check as part of the $99 service call. Now, they've billed me $430--absolutely shocking and a complete rip-off. To make things worse, the filter costs less than $40 on Amazon. The new management was deceptive and not transparent during the call when we made the appointment. VERY DISAPPOINTED. I will no longer be using this company--scam - stay away from these people! There are other companies can come and help for lower price if you decide to change water filter or you can do it yourself. Will cost only less than $40 or the max $50.

Installed out water softener. Great staff and friendly install. Professional knowledge and…read morehelpful!

I'm not going to suggest there isn't any problems with this company, but they seem to resolve them…read morequickly. I think my frustration is related to the automated message requesting the phone number associated with the account--however it never recognizes it, and it takes quite a while to get past that to a live person.

Stay far away from this company. They were incompetent on…read moreso many levels and sent us to collections over their incompetence. Do yourself the favor and listen to the 43 others that gave 1 star review.