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    The Wallace

    4.6 (54 reviews)
    Open Open 24 hours

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    The people at The Wallace are very special- the front desk, the doorman, housekeeping...all of them! Makes you wonder how that can be possible to have so many good people in one place. When the front desk heard it was my daughter's birthday, they left pink roses and strawberry swirl chocolates for her in her room with this note. I mean, which hotel does this! Thank you so much to all of the kind and happy people at The Wallace for a wonderful stay! We'll be back!

    Very large amount of space, exceptionally clean & comfortable

    From the front desk to the room and kind people that work here , everything was wonderful , we only stayed one night but if we have to venture back to the city we will definitely look into staying here again . It is a very interesting neighborhood with so many neat shops from shoe fixing, lamp mending, barbers , paper card stores, old school storefronts & really gorgeous architecture that make every neighborhood thrive . Also we walked to dinner and Crumbl & saw the Dakota nearby too.. it is wonderful to stay here for all the reasons you want to see the city , we had a medical visit and glad we chose here to stay while we attended to that. There is also a beautiful looking bar type lounge on site that is open everyday -people looking like they are having fun and great music. We didn't go but it was nice to come in and hear everyone having fun !

    King jr suite bathroom
    Alex T.

    Came up to visit our daughter who lives in the area. Warmly met by Angel at front desk and checking in was seamless. We had a king jr suite that was perfect for us. First off it looks brand new and whoever designed it did a great job with a lot of thoughtful nuances. Two large screen TVs hang in the bedroom and living area with option for chromecast which we actually used to watch one of the baseball playoff games. There is a "bar" area with sink and fridge. There is a hot pot provided to heat water for tea and a nespresso machine. Fridge with two water bottles provided. Plenty of storage space. Lighting is very cool and all automated by switches on the wall. The shades in both rooms are also automated. If you want privacy, you click the button and your doorbell turns red indicating you don't want to be disturbed. Conversely another click and doorbell turns green to indicate you want housekeeping to turn down your room. Housekeeping did a great job. Bathroom was beautiful and really up to date with a large shower stall including a rainfall shower head and a hand held shower head. Looked very sleek. Lighting around mirror and also a nightlight option were nice touches and appreciated. Room was quiet and nice and relaxing after running around in nyc during the day. It's close to Central Park. Mattress was very comfortable. We did not use room service. It sounds like it's an outside service. Not sure it's on the premises. Front desk were warm and friendly and always were able to get a cab for us within minutes. Only negative was I wish they had a regular coffee machine in the room. I don't think you can assume everyone likes expresso. Also directions for its use should be included. Offering coffee in the lobby could be an option I will definitely return as we enjoyed our experience at this hotel.

    Lobby
    Grace Y.

    My partner and I came here for a quick whirlwind staycation and it was perfect! The hotel receptionist was so fun and nice, and the piano bar in the lobby is so lovely and such a hidden gem! The room was also so clean. Would absolutely stay again.

    Mark H.

    This classy hotel opened THREE DAYS AGO.  I quite possibly was the first person to sleep in the comfortable but small room I got this weekend at the Wallace.  It has been renovated and is new and spiffy-clean, quiet, modern, and elegant (A+ for the herringbone lobby floor).  The design of my room is clean and practical, there are outlets where I want them, ideal light switch placement, a comfortable sturdy bed and pillows, a gorgeous bathroom and rainforest shower, and sparkling clean. Three days old!  The staff was helpful and hard-working.  Before I checked in, I called and experienced extreme kindness when I explained that I was already in the neighborhood with my luggage (it was 9am; check-in was at 3pm) and wanted to know if I could drop off my suitcases in the luggage room until later in the day.  No problem, the receptionist said, and when I got there a half hour later she'd already made out luggage tags with my name on them and had been expecting me.  If my room had been empty, she would have given it to me then and there.  (It wasn't, sadly). The hotel has a simple and elegant decor that isn't trying too hard, or perhaps they still have a few paintings to hang, either way it was classy.  I wish the room had been cheaper -- this was an expensive sleep -- but ah, NYC, this was a pleasant stay.

    J L.

    The devil is in the details. Smart, chic, and trendy decor. Nespresso machines in every room. Two (not just one), two Peloton bikes in a gym with all the free weights and cable machines anyone other than a professional body builder could ever need. An in-shower ledge in the stunning marble adorned bathroom on which one can comfortably shave their legs (Peloton cycling does not require shaved legs so I'm good). The soon-to-open lounge will undoubtedly carry the same swagger that already has made this one of my/our favorites go-to hotels, not just on the Upper West Side, but in all of Manhattan. Rumor has it that more amenities are planned, but I'm not sure how they're going to top what they've done in the short time since The Wallace opened in 2021. This place is a must if you are looking for an upscale trendy boutique hotel that is friendly, warm, and inviting.

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    8 months ago

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    Vic F.

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    6 months ago

    Wow! What a beautiful hotel. Very pricey but impressive environment and attention to details. What a great place on the UWS.

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    3 months ago

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    9 months ago

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    7 months ago

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    6 months ago

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    10 months ago

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    1 year ago

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    4 years ago

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    6 months ago

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    7 months ago

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    1 year ago

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    5 years ago

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    1 year ago

    Love the decor, the beds and the location of this awesome boutique hotel! Attentive staff as well.

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    11 months ago

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    3 years ago

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    1 year ago

    Sexy lounge for a romantic night. A little busy but we had a cozy corner on the couch.

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    2 years ago

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    4 years ago

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    4 years ago

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    1 year ago

    Perfect accommodations, friendly staff and BUSY bar area- though they squeezed us in, I would def recommend making a reservation.

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    2 years ago

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    3 years ago

    Great clean NY hotel in a great location - highly recommend. The staff was friendly and accommodating.

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    Page 1 of 2

    Ask the Community - The Wallace

    Does the cocktail lounge at the Wallace hotel have live music? What is the cross st for 242 W 76th St

    Thank you for your question Claire. Our Wallace Lounge does have live music Thursday - Sunday from 7.00pm - 10.00pm… Read more

    Does the hotel have an on-site gym/bar?

    The hotel has a small but we'll equipped gym on the second floor. They have two Peloton's as well as other CV equipment and a universal. There is a nice small lobby bar… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The Wallace

    Newer hotel in a quiet residential neighborhood with lots of shopping, food and Central Park nearby in walking distance.

    Mentioned in 8 reviews

    Read more highlights

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    We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

    Our family's Christmas stay at the Park Hyatt New York was nothing short of magical. From the…read moremoment we arrived, it felt less like checking into a hotel and more like family welcoming us into a beautifully curated home in the heart of the city. Traveling during the holidays can be hectic, but the staff at the Park Hyatt made everything feel effortless. Every interaction -- from the front desk to housekeeping to the concierge -- was filled with genuine kindness, patience, and warmth. It was clear they weren't just doing their jobs; they truly cared about making our holiday special. The hotel itself is stunningly elegant yet incredibly comfortable. After long walks through Central Park, returning to our room felt like stepping into a peaceful retreat. The spaciousness, thoughtful details, and quiet luxury made it easy for our family to relax, laugh, and simply be together -- which is what the holidays are really about. We had our first breakfast in New York at the hotel's "the living room" which is located in the lobby. The restaurant is absolutely beautiful with modern decor and stunning 30 foot ceilings. We arrived at 7am as the restaurant just opened and Kamil greeted us with a warm genuine smile. We've stayed at 5 different Park Hyatts in the past 5 years (Kyoto being the most recent) and no one has made us feel as special as Kamil. He has the unique gift of hospitality. He went out of his way to treat us like family and made us feel very special. All of his small gestures, friendly smiles, and thoughtful attention to detail, turned simple moments into special memories. During a season meant for connection and joy, the Park Hyatt delivered both in abundance. Spending Christmas in New York is always special, but spending it at the Park Hyatt New York elevated the experience beyond anything we could have imagined. Our days were spent with full hearts, lasting memories, and deep gratitude for a team that understands true hospitality. This is a place we will return to -- not just for the luxury, but for the people who made us feel so genuinely at home during the most meaningful time of year.

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    We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

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    I recently stayed at CitizenM in Times Square. Now, I know what you're thinking - why would you…read morestay in Times Square? This spot is super centrally located, and during NYFW was an affordable, clean, and hip spot to stay for a few days. I am familiar with CitizenM as I have been to their hotel bars in their Miami locations, but had never stayed at one. I truly enjoyed my experience here. From check in to ordering wine or coffee at the bar, to the room, it was all lovely. I will say, the room is quite small. But truly, what do you need a big room for when you're going to be exploring NYC all day? The bed we got was a king, and dare I say it was one of the most comfortable hotel beds I've ever slept in. The room is set up a bit like a studio, with two little closets which made it easy to organize and unpack, a small desk, and a vanity in the common area. The toilet and shower are together in what kind of looks like a spaceship capsule in the middle of the room. One cool thing is how high tech this hotel is - you have an ipad that controls everything in the room from the room temp, your blinds, to the TV, to connecting your devices to the TV to stream music, etc. In the lobby bar you can opt in for hotel breakfast buffet, but instead we would just grab coffees as we were getting ready. Grace at the bar was super friendly, as was all of the staff. My one area for improvement is the elevator. We received a notice that one of the three elevators was broken during our stay and every time we would get on the elevator it would take us multiple floors up before going down. Not the worst thing in the world, but just annoying if you're in a rush to get somewhere. If you are looking for an affordable, centrally located hotel to stay with a friendly staff this hotel is your spot. You have multiple subway stations within a 1-2 minute walk which can easily get you to any neighborhood you want to go during your stay. Would definitely return!

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    The Wallace - hotels - Updated May 2026

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