Arcadia Veterinary Clinic went above and beyond for my little Chihuahua when we had an emergency…read morewhile visiting Slidell. The staff were so kind, compassionate, and professional--they truly treated us like family. When a winter storm later kept us from seeing our local vet in Monroe, they even helped with my dog's medication over the phone. I'm so grateful for their care and highly recommend them to anyone who loves their pets!

I've taken all of our pets here for the last 4+ years. And they've deserved a FIVE STAR rating the…read moreentire time. While I had been to other local vets before AVC, IMO, Dr Tanya and her staff have always been my favorite in terms of caring, service, and value.

Do Not bring dogs with a traumatic past here. I brought my girl here and we adopted her about 5-6…read moreyears ago from a shelter who saved her from an abusive environment. I communicated to the techs that she is very skittish and has came from an abusive home. They either disregarded this remark or didn't have the necessary experience to understand the situation and handled her just as any dog. Due to this she did react negatively and bit a tech. They then came back and told me I was lucky that it didn't cause any bleeding otherwise they would've quarantined her at the pound. I am not sure how more clear I could be saying this dog came from an abused home and is skittish. She has never bitten anyone as long as I've had her but how my communication was disregarded and how she was handled escalated the situation unnecessarily which almost resulted the to quarantining my dog.

We have taken my first dog here for the past 2 years with no issues. However, whenever my partner…read moreand I got our puppy, things started to go downhill. We had her put in the daycare program this care center and one day when I picked her up, she was sneezing, coughing and had a runny nose. The daycare staff didn't mention anything to me and my other dog also quickly started sneezing and coughing. My puppy contracted kennel cough from either another infected dog or contaminated surface/object and brought it to my other dog from the daycare. They were both diagnosed with kennel cough here. Then in a recent visit about a few weeks ago, I believe it was a vet tech who asked me if I wanted to get bloodwork done on a general wellness visit on one of my dogs. I declined, saying that he needed to get it done anyway soon in another visit. She insisted on telling me it would be cheaper to do it now and kept pressing me on it. I said I'd think about it. When we went to the room with the Dr., I told her (the doctor) that I'd like to wait on his bloodwork because we'd have to do it again and I'd like less stress for him, even if it would be more expensive to wait. She looked at me and said it wouldn't be more expensive to wait, that it would cost the same. That blew my mind. I understand that mistakes happen, but that made me feel very uncomfortable. I've never had an experience like that here. And the final straw happened last week. I boarded both of our dogs there for the weekend for the first time. One of them came back just fine, but the other has had diarrhea for a week straight. My partner and I both called, he was told it didn't sound like it was an emergency because she had no other symptoms. He called again a day or so later and was told she should've been brought in. We came in and did not get a definitive answer other than it was probably the stress of the boarding. I was told the dogs had a great time. A week of pure liquid being sprayed out of the wrong end tells me otherwise. I asked the vet to do a fecal test on her to be safe, to which he agreed, but he did not do it. Now our other dog is also ill and having awful diarrhea. We also disclosed that she was in heat, which is unfortunate because she needs to be spayed. For this appointment we had a different Dr. He said he actually preferred animals to be in heat for a spay because it elongates their uterus. What he did not mention is that spaying while in heat is generally not recommended and poses severe health risks (such as excessive bleeding). I had received a second opinion from another vet and was informed of the risks. I would never put my puppy in a situation where her life could be at risk for a matter of convenience. For these reasons, we can no longer bring our pets here

I can't imagine having had a worse experience with a vet clinic. Aside from Dr. Fontenot telling…read moremy husband that she dislikes our breed of dog, A German Shepard, she let him walk out of her practice a year ago, claiming he had a false positive heartworm test. Fast-forward one year and we recently took him back there for his annual visit, and low and behold, he has heartworms. None of the issues we took him in for were addressed and Fontenot didn't even have the common decency to come out to the car (being they are still doing curbside only) to explain his course of treatment. Instead, she sent a vet tech out to our car to try and accuse us of skipping our dog's heartworm preventative ( of which I have records to prove that he has never missed). Accountability is everything in this world. Had she retested him a year ago, perhaps she would have found that indeed his first result was not a false positive. Instead, she is so quick to get everyone out of there. Not thorough at all! Profit only! Additionally, we cannot get this clinic to give our dog the heartworm preventative they are now recommending. They will not authorize his meds through third party services and have been giving me the run around for over a week about technical difficulties with their online store. Overall, this vet is highly incompetent and I believe that because she has such disdain for our dog's breed, she was hoping he would die of heartworms. Please do not bring your pets to this joke of an establishment.

Not the worst experience of my life but definitely not the best…read more I was born and raised in south Louisiana, true Cajun. This is far from the southern hospitality I'm accustomed to seeing... Maybe I caught them on a bad day? First, they only have one doctor on staff and you can expect to wait upwards of thirty minutes to see him in the waiting area. The lady behind the counter doesn't really want to know you or why you're there and her attitude sucked... The visit felt very rushed especially after discovering my dog had heart worms. We rescued this dog not know he had the heart worms and were genuinely concerned for his health. I really didn't feel like they cared about our furry little friend. I'm not saying they have to personally care but on some level that is what vets are suppose to do, CARE for you pet... I would look elsewhere. Update: We took our pet to a vet in Texas and were informed that the heart worm treatment method they wanted to use here was outdated and dangerous.

If I could give absolutely ZERO stars I would! The groomer is wonderful(so that's the one star)…read morejust wished she would leave this money hungry, vaccine happy place!! The front desk staff is very rude from the get go...they informed me my dog needed vaccines when going in for a grooming so I stated I wanted to talk to whomever would be giving them bc I had questions well apparently that was inconvenient but after the rude front desk person quoted me a price I said fine (money was not an issue) after waiting for the..I'm assuming she was a vet (as she never introduced herself) came to tell me my dog needed her "yearly vaccinations" I said yes I'm aware so I asked exactly what was included and she said oh it's ONLY two shots and one oral ..rabies, INFLUENZA And I blacked out once she said that so I can't recall the other one maybe distemper ..I said excuse me FLU?? She said "yes we recently started requiring it " I said ok so what if I don't want the FLU shot given to MY dog she said well then she can't get groomed here bc its an in-house boarding facility and MY dog could get the other dogs sick!! I said so if the vaccines work how would MY dog get those VACCINATED dogs sick if any thing mine would get sick bc the "vaccines" work so well right!!! I again asked if she got all other vaccines besides the flu she still could not get groomed there and she again said yes bc my dog would cause the other dogs to get sick! I don't get the flu shot and definitely will NEVER let my pet get the flu shot! I've had animals my entire life and NEVER had one die from the flu!!! This is just another way for them to make $$$ and shorten the life of our pets as well as cause more health problems so they will be a life long patient!! My dog is happy and healthy and will continue to be without getting an experimental influenza vaccination, that apparently doesn't work if they are so worried about MY dog making others sick! I'm not done yet I'm reaching far and wide about this new MANDATORY vaccine! They are not used to owners asking exactly what is going in their pets body and when questions are asked they do not like it..we are just supposed to trust them bc they went to school and have the initials behind their name...my pet my choice and it's MY responsibility to keep my pet healthy!! Do not TRUST what these people are injecting into your pet..they don't care about the longevity or health of your pet they just want to make money and get the incentive from the drug companies...that's all it is about in the end $$$$ and making a life long patient that depends on them and prescribing deadly medications and vaccines! I hope more people do research on vaccines and how long a rabies shot is actually good for..you will be very surprised and maybe we can put these evil money hungry people out of business or make it to where they actually care about our pets and not just see them as dollar signs!! No kick back from a drug company should be more important than the life and health of your pet! I will speak up and advocate for my pet as she depends on me To PROTECT as she has no voice as I have for the other pets I have had that have all lived 13-19 years!!! FYI pet can retain immunity to the distemper, parvo, adenovirus) for 7 years--or even for life Yet it's required EVERY single year! So research Titer Testing it checks for antibody levels of the vaccines already administered. So you will not be over vaccinating your pet. One more thing every dog--whether 3 lbs or 130 lbs--gets the same volume (usually 1 mL) of rabies vaccine!! I encourage everyone to do your research as far as long term health of pets from cancer, vac injuries, allergies , and so forth! Eventually the people with initials behind their name will start to care about our pets like we do or they won't be able to pay off all of the debt they owe from that big degree!

I would highly NOT recommend. The staff (2 members specifically - though not Dr. Chris) was rude,…read moreblunt, and apathetic. I had brought up a genuine concern and it wasn't met with any care or consideration, but rather dismissal. This isn't the same clinic it was when Dr. Jim Rumore was there... sadly. The lack of care for concerns, and apparent apathy from the new one was a sad disappointment. I mentioned how an assistant of his was far too rough--rougher than i have ever seen anywhere else--with our puppy (who had a full belly of food from hours before and hadn't gone to the bathroom yet; a stool sample should have been easily to collect if done properly and with caution). My concerns of why a small puppy needed to have an entire 2 sticks (~5" or more in length) needed to be forceably, quickly, and FULLY inserted back and forth was necessary, were dismissed by the assistant, and by Dr. Chris, Dr. Jim's son, with no real concern and the only response was, "I'm not going to say anything bad about her, she's one of their best assistants," and nothing more. That's not how you handle a formal complaint. I have never seen that level of roughness and lack of caution/care on any dog that I or my wife has had in all my life at any vet office. The assistant could have easily, slowly went in, and gauged if a sample was collected yet, step-by-step, inspecting in between, rather than ramming the entirety of the rods in back and forth (in a very small pup) and fully while my puppy squealed in pain. For the Dr. to dismiss this instead of saying that he'll look into this or having equal concern makes me think something else is going on for there to be immediate dismissal and defense of that assistant, when a genuine concern of practice and handling of one of his female employees is mentioned. Even after he came in and issued a shot to my tiny pup, who was being completely cooperative, she shoved, albeit gently, my dog across the table towards me as if not interested in him. No kindness or care for me or my dog from this facility in any capacity. My daughter was even concerned and upset by what she saw out of that assistant, and she's been just fine in the handling of our last family dogs at my primary vet. I highly recommend Broussard Veterinary Clinic or St. Francis Veterinary clinic if you want proper care and concern for your pets even if it costs more; trust me, it's worth it for the difference in treatment and care. I will never be going back. I wish Dr. Jim were still here for everyone's pets (my wife used to take hers here when he was there, and loved the service she got) and I hope that they re-evaluate the professionalism and kindness of the other Vet on staff currently (not Dr. Chris, but the other one) and the assistant(s), because those weren't even close to on par with the vets i've been to in Lafayette or that my wife has experienced previously when Dr. Jim was there. I really hope my pup doesn't have any rupturing from the handling of this assistant today, who i will not name here as a courtesy.

If you're looking for a new Vet, you're home. We had the unfortunate experience of only finding…read morethem when our golden had cancer, but for the remainder of her life i couldn't have asked for more. Everyone there was so kind and gracious and explained everything in such a gentle yet informative matter. After we had to put our dog down, we got a sympathy card in the mail soon after, which was so thoughtful and touching it brought me to tears. Any pet we have in the future, i couldn't imagine using anyone else. Couldn't recommend them though!

I feel so lucky to have found this vet clinic close to my home but even if they moved further…read moreaway, I would still be a loyal customer. I have never seen any people be so gentle and patient with with my pets at any office before. They truly care and try to work with you and always explain everything in detail. My dogs actually wag their tails when we go there and the cats enjoy all the attention! It is also very reasonable. Would recommend Dr. Richard and her staff to anyone who loves their pets!

I have brought my dogs and cat to Dr. Cole for many years. I have NEVER been dissatisfied with any…read moreservice or surgeries done for my pets. VERY courteous staff, Dr.Cole is the BEST! I would gladly recommend this veterinary practice yo anyone! Reasonable costs, excellent boarding service that I use every year.

They called me CRUEL AND UNEDUCATED,and let me tell you why! Returning to the clinic, the morning…read moreafter my dog spent the night in the ER after a dental procedure gone horribly wrong (Dr. Ariel), I was stern and upset. When I trusted this vet to take care of my animal during a dental cleaning and extraction, she came home with me JUST AFTER SURGERY. She was bleeding immediately and vomited up a clot the size of my human fist. THANK GOD I DID NOT LEAVE HER in their care that evening, as she could have died. Minutes were a matter of importance, as I called them OFF THE HOOK, after I brought her home (4:50 left clinic, 5:09 called repeatedly) ....I ended up rushing her, while going into shock, to the emergency vet......the next day, I went to the clinic to let Dr. Ariel know about the tragic outcome of her surgery, and was LAUGHED AT TO MY FACE. I let her have it, as she is a professional, and I TRUSTED HER with the care of my dog. I was told that I did not get the pre surgical blood work, and that may have made a difference in the outcome. Well, feeling UNEDUCATED about this, I DID GET BLOOD WORK, at my SECOND ER VISIT (3 days after the surgery!). The blood work came back normal, but I will touch upon that later.....In regards to the treatment from DR. ARIEL, with my Dogs dental, and other dogs I have brought to her, let me tell you who is UNEDUCATED AND CRUEL. I've seen her misdiagnosis conditions, stab herself with a needle while attempting a routine shot, miss regularly while giving shots, behave with no confidence when handling larger dogs, and treat her clients with little respect. I am not going to sugar coat it, when my girl could have died, I told Dr. Ariel she should look twice at her hands and second guess every move she makes. She needs to take responsibility!.....before I continue down a CRUEL ROAD, I want to stick to purely EDUCATING ANYONE WHO GOES TO THIS VET. THINK TWICE. There is FAR MORE to this story, as I gave DR.COLE the opportunity to make things right as well, but also was met with no respect or consciousness.......So, all in all, I HAVE BEEN EDUCATED, and I MAY STILL BE CRUEL, but this is not about me...IT IS ABOUT THE WELL-BEING OF YOUR PET. They are not the only show in town, but your animal is one of a kind:) stand up for your animals!

Dr. Jake and Emily Thibeaux took care of my dog Zero for most of his life. Together with their…read morelovely staff, they cared for him like he was family. In all stages of his life, they took the time to make sure he felt loved and safe. He had surgery and dental work done at the hospital. Everyone was kind and professional throughout his health journey. I truly believe they helped me to have many more years with Zero. In his final stages of life, the care and empathy they showed went beyond what I ever expected. They treated him with tenderness and gave me the space and support I needed to say goodbye. I will never forget their warmth during a difficult time.

Wonderful staff. Caring people I would highly recommend them. From the front desk clerk to the…read moredoctor and staff in the back. I trust them 100%.

We have used DDG since just after they first opened. From our first dog (my baby) 30 years ago to…read moreour current 2 they have all loved being there. And you couldn't ask for nicer people than Ash and Drew. They treat your dogs as their own children. From the time we drop them off till the time we pick them up we have no worries about them being well cared for. And we have left them at DDG for a month while overseas. Trust. Responsibility. Kindness.

My dog and I LOVE this place. My dog is almost 10 and doesn't get left at boarder often. She's a…read morehomebody. But anytime we drop her off she runs to the owners happy to go in and play. It so easy to tell she's treated well there.

Best veterinarians in town. Both Dr. Wexler and Dr. Schexnider are phenomenal. When I bring my fur…read morebabies here, I know they are in the best hands. The staff is super friendly and helpful, and I never doubt their concern for both my pets and I. Go Wexler Animal Hospital!

From the owner: Your all-around animal care center.read more