First time visiting this location. The staff were very friendly, knowledgeable and welcoming when…read moreI entered. I told them what I was looking for, and the attendant gave me a few options to consider. He explained why some were better than others and even offered a few price points. Overall, pricing on everything I looked at was very fair and reasonable. They even told me about their rewards program, which other store I stopped into never clued me in on. I'll definitely return to this location and would recommend it to others

Very knowledgeable staff, outstanding selection and some very tasty and effective edibles. I've…read morenever been steered wrong at any store and I'm glad there's one closer!

This was my very first visit to a cbd/hemp store. They were…read moresuper helpful, as I had a lot of questions. Very clean inside- and set up makes it easy to find what your looking for. Prices seemed high, but again 1st time- so I have nothing to compare it to.

I went here for my first time and was so welcomed. However, the next time I came, I was behind a…read morecouple of people, and she said that she would not serve me because it was 7 minutes til the closed. I enjoy their selection, but even the customers before me mentioned how the customer service was terrible and how they were shuffled out before it was even 15 minutes til closed. Try to enter this store in their peak hours and avoid them near opening and closing.

I needed a new well fitting bra after my size changed. I met with Lana and she was absolutely…read moreamazing. She sized me and made me feel super comfortable. I could tell she cared more about getting me in a well fitting bra than making a sale. Lana gets 5 stars but the store overall gets 4 because they didn't have a ton in store in my size but they did offer to ship whatever I wanted to my house for free.

There was a very sweet worker named Lana who worked here and at the Pink next door. She was so soo…read moresweet and she was super helpful. I had an amazing customer experience all thanks to her!

Can't speak to the store itself as I've still not gone. Been calling several times over 2 days &…read morethey won't answer their phone. No room to leave message either. Last vape shop in town who may have the vape i want. Guess I'll never know & just have to wait till the ones i ordered online come. Edit: Great response. Minus 2 stars. I'm not getting by disabled ass a $50 uber or bothering someone to go 25 min across town to find out you don't have what I want just cause you're the only business in the world apparently who gets spam calls.

STOP WHAT YOU ARE DOING and come HERE. All super high quality products and employees. Super…read morefriendly staff and amazing prices. If you go to stratus smoke and vape , come to prime tobacco and vapes, and you can thank me later. I promise these guys won't ball your receipt up and throw it at you but I can't say the same about stratus lol plus these guys actually have a sense of humor which is greatly appreciated these days

I love the shakes and teas at Healthy Gem, not only are they a healthy option to fast food, they…read moreare super delicious and so many different flavors. The staff is friendly and very helpful and the vibe is fun and upbeat.

So many yummy options!! The shakes are amazing and get yourself the BIGGEST tea you can you won't…read moreregret it! Staff is amazing they will help you find your soon to be favorites!

I've been to a lot of smoke shops in the 15 years I've been using and addicted to nicotine. The…read moregentleman I met today at this smoke shop, goes by Dustin, is now my favorite smoke shop customer assistant of all time. Not only did he know about the products for sale he was kind, friendly, made great conversation, and made me feel like I'd been shopping there for years. Excellent tier one customer service. I will certainly only shop at Smoke Rings going forward, and I will tell anyone who asks that y'all are the best shop in Burlington. I hope Dustin is being well compensated, he deserves every penny he's paid and then some. Thanks brother, I appreciate you. Ty

The Good: Employees are reasonably friendly, and the selection is decent…read more The Bad: Prices here are pretty high compared to other places in town. The only way you'll get a deal on something is if you buy a lot of it. There is no discount for veterans or first responders. I wouldn't complain about this if the prices were competitive, but they are not.

Great service very friendly Bought some batteries for vape…read moreone of the batteries was no good went back and without asking replaced battery

Very helpful staff and friendly. Willing to order items if not in stock. look forward to visiting…read morethis shop often

Tru Cloud is one of the best vape shops (emporiums, really) that Burlington, NC has to offer…read more Besides having an emporium worthy selection, the products are well researched and marketed by knowledgeable staff who are well versed on many things by way of alternative and holistic health methods. The customer's feedback is valued, and I feel valued when I'm there. The atmosphere with Zach and J is inviting and unassuming. I know that they care about my concerns as much as I am interested in voicing them for feedback and validation. I have never been disappointed in my experience here and have always left in a better place than when I came in.....I recommend this experience to anyone who would benefit from exposure to human kindness alone!!!